So basically i won a free entry tournament, ($500) and i was told i can only withdraw $100 because i have never deposited.
So i read the terms & conditions under the tournament description, and it states “max withdrawals for nondeposit players is $160”
So i then contact them vis email and ask why i can only withdraw $100, and they explained that $40 is for the wire transfer fee.
Okay, so then i asked what about the other $20?
And the rep said $60 is the old fee, it is now $40. So basically i cant withdraw $120. And shes going to look into the error on their website and fix $160 to $140.
I feel like i should get $120. Not my fault there was an error.
So anyways, since i never deposited in the past, my only option for a withdrawal is bank transfer.
Max wait time to receive a withdrawal via bank wire is “12 business days”
I got an email on April 27,2020 saying my withdrawal was processed.
It is now May 15, 2020, and day 15, and earlier today i was told i was going to get it “supposedly today or tomorrow” - said by the rep on live chat.
(By the way, i had to deposit today to even get access to the live chat feature, so i can ask about my withdrawal)
Bank wires dont get processed on weekends. So what the heck!
Its only $100 . I SHOULD be getting $120 to be honest.
12 days is long enough. And now the weekend is here and im pretty sure i still wont get anything from Drake Casino on Monday.
Worst withdrawal ive had thus far in my online casino experiences.