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Black Lotus Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Black Lotus Casino review

  • Downloadable, Instant Play and Mobile Casino<
  • Large selection of all types of games from BetOnSoft
  • Live chat service available 24/7, along with phone and email support
  • Secured with SSL encryption
  • Proven fair by iTech Labs
  • Phone support only available for residents of the Canada, Australia, or Hong Kong
General info & Latest Promos
Website http://www.blacklotuscasino.com/en-US/
Established 2012
Owner Taj Asia Enterprises N.V. Casinos
Casino Promotion Black Lotus Casino: 200% up to $500

Black Lotus Casino is a sleek online casino with both downloadable and instant-play capabilities. It is powered by Saucify (BetOnSoft), an online gambling platform with years of experience in the industry. The casino holds an online gaming license from the jurisdiction of Curacao. Black Lotus Casino gladly welcomes players from most countries in the world.

Games

The Black Lotus Casino game library is filled with the entire catalog of Saucify (BetOnSoft) slots. This includes a growing number of five-reel video slots with special features, such as Perfect Date slot, Small Soldiers slot, Arcadia i3D slot, Samba Spins slot, and Legends of Olympia slot. The casino also offers several classic slots, including Piña Nevada slot, Stars n Stripes slot, and Cash Puppy slot. Whole game collection offers you more than 125 games.

The selection of table games at Black Lotus Casino is very diverse. Players can enjoy a leisurely game of American or European roulette with a wide range of bet sizes. Several different blackjack games are available as well, from Atlantic City Blackjack to Vegas Strip Blackjack. Other games include Vegas Craps, 3 Card Poker, and numerous types of baccarat.

We're impressed with the number of video poker variants at Black Lotus Casino. The casino features a wide range of both single-hand and multi-hand games, ranging from Jacks or Better and Deuces Wild to Triple Double Bonus Poker and Rocket Jacks with a progressive jackpot. The superb graphics and double-or-nothing feature really set Black Lotus Casino's video poker apart from the rest.

Support

If you have an issue that needs attention, you can get in touch with a Black Lotus Casino representative at any hour of the day through their live chat service. Just click on the live chat banner on the casino website or lobby to connect with a customer service representative within seconds. This system is the most efficient one currently available, which indicates that Black Lotus Casino makes customer service a priority.

Players can also call the casino using one of its four phone numbers (US, Canada, Australia, Hong Kong), or send an email to their support address.

Security and Fairness

The Black Lotus Casino network is protected with all the necessary security measures. This includes SSL encryption, a technology used to protect your password, personal information, credit card data, and other sensitive details. It works by obscuring your information as it travels to their servers, ensuring that no one can read it.

The BetOnSoft platform used at Black Lotus Casino has been proven fair by iTech Labs, which granted casino with RNG Certificate.

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Black Lotus Casino Reviews by Players

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Zaniiaim 1 review
United States
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Reviewed on June 16. 2017

LIKED

Best casino experience online!Wonderful people who respond to chat 24/7. As a VIP they treat me well, and Freddy and his team are amazing. I received my payout in under a week without a glitch. Verification was painless.

DISLIKED

I enjoy the feel of RTG slots more but it isnt worth the risk of never getting paid.
Afi4wins 1617 reviews
Malaysia
Message
Reviewed on May 6. 2017

LIKED

I signed up at Black Lotus Casino some years back, can't remember when, but it was definitely more than 3 years ago. The reason for signing up was none other than to take up the free spins or no-deposit bonus being offered at that time, but I can't remember which of the two it was. Nonetheless, after playing it, I never played again at the casino and left it dormant, until I got a no-deposit 50 free spins offer recently, and that was the only time I played back at Black Lotus Casino.

I wasn't really interested to carry on playing at Black Lotus for several reasons. Firstly, loading up the website would take ages, much too long and much too slow for my liking, even with my normal-running ISP connection speed. I have to wait for the various 'mandatory assets' to be loaded up first before I could even do login. Navigating around the website wasn't that good either, having to wait for more mandatory assets to be loaded up before being able to move around the pages. Once I have chosen which game to play, I have to wait for more wasting minutes for more mandatory assets and game files to be loaded up first. Everything simply got to my nerves, hence I never liked playing at the casino. This is not only at Black Lotus casino but also at all their other group casinos.

I have made deposits before at the other group casinos but never at Black Lotus. I didn't get any chance to make a withdrawal, so I have no idea of the time frame a withdrawal would take. I have also hardly used their Live Chat service, but as far as I can remember, I have no complaints on this. As for the available games, I'm sorry to say that BetOnSoft or Saucify games have not attracted my interest much and I haven't played much of their games either, only on a few of them, such as Perfect Date, Age of Spartans and The Rise of the Spartans, amongst a few others. Not to say that Saucify games are not good, they just haven't caught my interest as yet.

DISLIKED

The thing that I dislike most is the very long loading-up time of the website, and the very long waiting time for any game to start up, mainly due to the endless 'mandatory assets' that needed to be uploaded first. Whenever my ISP is crawling, I can never do login. The indicator would just go on spinning and spinning for hours, without getting anywhere! I also have problems in finding the 'Logout' button, so I would usually just leave the website without doing a proper logout. Too many things need to be improved before playing at Black Lotus Casino can be as much fun as at other casinos!

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