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€2,134
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Sugar Casino - Cash Balance disappeared
Okay, I have waited 3 weeks before filing my complaint. I thought 3 weeks should be enough for the "technical" department to solve the issue. In a ...
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$1,310
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Cool Cat Casino - Misinformed Customer Representatives, Delayed $1,410 Withdrawal
I requested a withdrawal of my winnings at the beginning of May. Reached out to customer service for help as it was my first time in requesting. I had ...
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$772
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7 Spins Casino - Withdrawal cancelled followed by sudden change of banking conditions
I submitted a withdrawal on 7th July for $772 by wire transfer. Account details were verified after submitting all the required ID information. On the ...
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$248
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Betway Casino - Missing Funds, No Sign Of Progress
Six days ago, I won a perfect pair side bet for a total of $248 on a Blackjack table, but which never got reflected on my account. I have been in ...
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$20,000
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Drift Casino - Rejected $20,000 cashout without a valid reason
Ok so I ended up getting the balance up to 20k usd then wanted cashout they said the security check were the exact words they use. And I have the ...
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WhiteLion Bets Casino - Unfairly confiscating €300
Hi!I was playing on Whitelion Bets casino and was having a good time. I made 20 euro deposit and lost it, another 20 and lost it, then made another 20 ...
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€60
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Betchaser Casino - Balance after successfully wagered bonus decreased from €1,850 to €86 for no reason
Hey AskGamblers,I deposited 25€ at Betchaser on 28.07.20 1:48 (Germany Time) with a 120% Deposit bonus.I got an 2299€ win when i had around 1,2k ...
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$210
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Slots of Vegas Casino - Withdrawal Problems
I have requested a withdrawal on June 22,2020 after my request I was sent to the HooYu verification process and submitted proper documentation and ...
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€36
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CrazePlay Casino - Unfair confiscation of winnings
I am a real money player on that casino and I got weekly cashback, was able to wager it (40x) and finally requested a withdrawal of 445 Euro.Beside ...
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£1,900
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Kassu Casino - Delayed withdrawal over 1900 pounds
Still waiting on a withdrawal from Kassu Casino,Signed up Wednesday 25th March 2020.27/03/2020 -Won 1919.75, withdrew straight away.22/04/2020 - A ...
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€1,000
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Betmaster Casino - No way to receive my funds, customer support wont help
I want to withdrawal my funds but I keep getting this message:"We were unable to withdraw funds from your account on Betmaster. Please try again or ...
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£150
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Rizk Casino - Withdrawal Delayed Again
Hi Team,I placed a withdrawal request on the 19th Of July , till date this is not being approved.I have sent numerous emails but the only explanation ...
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$780
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Raging Bull Casino - It's day 12 since my withdrawal request...
I put in a request for my withdrawals for 1000. I keep getting the run around and keep getting asked to submit my wiring info which I did to 4 ...
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€500
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Unique Casino - Waiting for payment
Hallo AskGamblers team.I hope you can me help whit my withdrawal. I wait one week on my money on unique casino and they will not get my withdrawal ...
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$852
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Raging Bull Casino - Payment not received in given time frame
Hi, I am waiting on a payment from Raging Bull casino in the amount of $852. I have received emails from them stating that it was sent for payment on ...
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€500
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Fortune Clock Casino - Declining withdrawals
I've been playing this casino for a while making many deposits, I eventually got to withdraw 500 euros, after 2 rejected it eventually got approved ...
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$3,500
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GreenSpin.bet Casino - Unfair confiscation of cashable winnings from deposit match bonus
My cashable winnings of over $3500 was confiscated soon as I cleared the wager requirement. When I contacted chat, the agent (Lucy) tells me the ...
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Resolved
Cool Cat Casino - Waiting to long for payment
Hello, while I want to believe there is simply an increase in player activity just causing delays. Yet i do not feel it is fair to perpetually stall ...
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$2,200
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888 Casino - Withdrawal of Funds Not Credited in Bank Account
I placed withdrawal instructions (you can see the confirmation numbers below) on the following dates:July 13 373937047239 $300July 14 374090855701 ...
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€110
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Rembrandt Casino - Approved payout, very delayed
I have one Approved payment ( 110 EUR ) since 13 days , every day i ask live support they tell me that i will get updates soon but nothing move and no ...
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£200
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Dazzle Casino - Improperly applying terms
I signed up with Dazzle Casino and deposited £200. I received a £200 bonus. I read their bonus terms thoroughly and they mention that the max bet on ...
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$2,500
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Prism Casino - Payments Delayed
I've been waiting well beyond their stated withdrawal processing time frames for bitcoin payments totaling over $2500. I have an $1800 withdrawal that ...
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€65
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7BitCasino - Deposit not credited to account
Deposited 65 euros via Skrill / Rapid Transfer, first depo bonus in mind. The deposit was not credited to my account. Submitted the issue to customer ...
Resolved
€300
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7BitCasino - 300Euro deposit does not show up after more than 2 weeks
I made a deposit of 300€ on 9th July to 7bitcasino via Rapidtransfer. Which is normally real time and money shows up after doing the transaction. ...
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$53
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Queen Play Casino - Deposit debited from Netteler account but not credited to my casino balance
On July/10 I deposited 53$ from netteler to casino money not get added in casino balance but get debited from my netteler account I chat with there ...
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€2,000
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BOSS Casino - Closure even though my account was verified
In 11 of March I made a deposit of 40 euros with Skrill and took a 20 euros bonus, played the total amount with max 2 euros in the Slot "The Dog House ...
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$1,550
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Betway Casino - Sent the wrong payment to an incomplete account number
I never received a $1550 withdrawal from my miscing4life account even after 11 business days, yet they insist the payment went through and are denying ...
Resolved
£280
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Casino Planet - Delayed payment
I tried to withdraw funds on 12/07, I then submitted verification documents on 12/07. I still haven’t received any funds and it’s been a week. I ...