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Paradise 8 Casino - Keeps delaying payment of $500

RESOLVED
Complaint Info
Disputed casino Paradise 8 Casino
Reason Delayed payment
Amount $ 500
Posted on June 2, 2021

I requested a btc withdrawal of $500 on may 19th, submitted all documents even though they wait until the 5th business day to request documents but I still went on and provided all docs and info. It has now been over 7 business days and I still have yet to be paid.

Paradise 8’s support is constantly unavailable or when they do decide to respond they take 30mins+ to do so and then not even answer any questions. In one of the screen shots you can see me asking a simple question about when the security team will be in and Agent Ryan avoids to answer this and then seems to get agitated and disconnects?

All I want is my money. I've made one withdrawal from paradise 8 in the past and never had a experience like this.

Posted on June 2, 2021

Hi,

Our records show that your withdrawal was paid on May 31st to the address you provided:

https:­//w­ww.b­lo­ckc­hai­n.c­om/­btc­/ad­dre­ss/­36e­87R­fx1­Fd8­HMP­5QP­4VY­Fpv­vi8­8qRBfNR

Please confirm on your side that you received these funds.

Thank you for your time and cooperation.

Paradise8 Management

AskGamblers
Posted on June 2, 2021

Dear @h0lysh13t,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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