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Dreams Casino - Waiting on payments

RESOLVED
Complaint Info
Disputed casino Dreams Casino
Reason Delayed payment
Amount $ 8098
Posted on May 29, 2021

On May 16,2021 I won $8098.00 on Dreams Casino. I requested my withdrawls through Bitcoin method and had to break them down into $2500.00 increments. I am waiting on 4 pending withdrawals dated on the 16th.
$1100.00
$2500.00
$2500.00
$1998.00
I chatted with online support and get the same response each time give it more time. If you win money you shouldn’t have to wait a long period of time to receive it. I had to escalate the withdrawls and now have to wait another 3 business days. I went through this same problem with Dreams Casino a few weeks ago but it was finally resolved. I shouldn’t have to go through this was going time I have pending withdrawals.

Posted on June 2, 2021

Hi Tomesha--

I apologize for the frustration you've been experiencing with this.

I'm pleased to tell you that two payments have been issued to your wallet:

6/1 Paid $3416 (0.0935333) + no Service Fee BTC for transactions 124468435 ($1,250.00), 124468452 ($2,166.00)

6/1 Paid $2963 (0.08114169) + no Service Fee BTC for transactions 84921536 ($786.00), 84921562 ($2,177.00)

I see another approval is scheduled to be sorted, Wednesday and the payment should follow shortly thereafter. Once I have the transaction details, I'll be back with another update.

All the best,

Tawni

Posted on June 3, 2021

It was resolved

AskGamblers
Posted on June 3, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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