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Captain Jack Casino - 3 weeks and counting

RESOLVED
Complaint Info
Disputed casino Captain Jack Casino
Reason Delayed payment
Amount $ 101
Posted on May 28, 2021

Been waiting for 3 weeks now for my withdrawal from Captain Jacks. Continue to get the run around. Was told in a email on 5-19 that someone would contact me to "confirm receipt". It's the 27th now. Still haven't received or been contacted. It's just a $100. It's not like this should break the bank.

Posted on June 1, 2021

Hi Shane--

I sincerely apologize for the difficulties with this.

I see that your withdrawal will be approved first thing tomorrow morning (Tuesday). With this in mind, I do expect the payment to be issued to your wallet before the end of this week.

Once I receive confirmation that the payment has been sorted, I'll be back with an update.

All the best,

Tawni

Posted on June 2, 2021

Got my deposit just now. Thank you

AskGamblers
Posted on June 2, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Captain Jack Casino Complaints

  • 142 of 147 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 3,459 USD avg amount

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