I have been playing Pulsz for a long time now and recently won 700 dollars and tried to redeem my winnings and was sent a email saying my money was on its way then I got a email saying my request was declined and my money was put back on my account which it was not and then I logged on and played my last 5 cents I had and then later went to log on and my account is now locked and so I am out my 700 dollars I won and my account is now locked..
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
I received a email from pulsz saying there have the right to close my account and forfite my money at there discretion and that they couldn't tell me anything more about it nor would they be responding to my questions about why they closed my account and took my money and that was it.
So this morning my phone starting going off and I checked it and they still have not given me my 700 I won fair and square on there site but they did give me the money I deposited on there site back. Which is not even close to my winnings. Very disappointed with pulsz and still would like the 700 dollars I won and deserve and am intitled to.
Pulsz Casino Complaints
- 54 of 161 Resolved
- 2 days Avg response
- 4 days Avg complaint life
- 10,764 USD Avg amount
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41 hours left
Pulsz Casino - Account closed after trying to redeem
$1,800
Open41 hours leftPulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
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Pulsz Casino - Redemption taking longer than stated
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Pulsz Casino - Redemption taking longer than stated
Have reached out via email asking how long it will take for my redemption to hit my skrill account. I've received no clear reply. It has been 4 days ...
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Pulsz Casino - Being stonewalled in regards to payment
$13,000
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Pulsz Casino - Being stonewalled in regards to payment
Recently I won $31,000 on pulsz.com I was told it would be sent and batches so far I've received one payment of $9,500 a second payment of $8,500. I ...
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Resolved
Pulsz Casino - Locked me out of account after not getting my winnings
$1,200
Resolved
Pulsz Casino - Locked me out of account after not getting my winnings
I have been playing Pulsz Casino for a while now and a few days ago I hit for $16,000 so like a dummy i redeemed a bit of the money and then kept ...
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