I have been playing Pulsz for a long time now and recently won 700 dollars and tried to redeem my winnings and was sent a email saying my money was on its way then I got a email saying my request was declined and my money was put back on my account which it was not and then I logged on and played my last 5 cents I had and then later went to log on and my account is now locked and so I am out my 700 dollars I won and my account is now locked..
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
I received a email from pulsz saying there have the right to close my account and forfite my money at there discretion and that they couldn't tell me anything more about it nor would they be responding to my questions about why they closed my account and took my money and that was it.
So this morning my phone starting going off and I checked it and they still have not given me my 700 I won fair and square on there site but they did give me the money I deposited on there site back. Which is not even close to my winnings. Very disappointed with pulsz and still would like the 700 dollars I won and deserve and am intitled to.
Pulsz Casino Complaints
- 56 of 172 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,434 USD Avg. Amount
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Unresolved
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
$500
Unresolved
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
I have been using Pulsz for several months and have never cashed out. I finally won around 500 and was going to redeem. Clicked redeem -> verification ...
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Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
For a few months now pulzs has had my account restricted stating that I am part of some lawsuit that I'm not a part of nor have I ever signed anything ...
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Unresolved
Pulsz Casino - Account deletion and failure to withdraw
$10,000
Unresolved
Pulsz Casino - Account deletion and failure to withdraw
I am submitting this complaint regarding withheld winnings, an unjustified account closure, and an incorrect claim of third-party payment method use.I ...
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Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
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