Payment Issues - Page 7

OhMySpins Casino - Account not closed responsible game

Hello,I'm here to find a solution to my problem and, above all, prevent my situation from getting worse.I'll explain: I've been a compulsive gambler ...

Rajabets Casino - Rajabets ignoring all self exclusion and account closure requests

I have repeatedly emailed Rajabets requesting permanent account closure and self-exclusion. However, they have not responded to any of my emails. This ...

CrownPlay Casino - Casino denying refund for self exclusion

On 31st January 2025, I submitted a self-exclusion request to Crown Play Casino, asking for my account to be excluded in accordance with responsible ...

Cosmobet Casino - Cosmobet ignored my self exclusion request I lost over 60000 EURO after requesting help

On 25 May 2025 at 20:15 CEST, I sent an urgent email to Cosmobet support requesting immediate self-exclusion due to escalating gambling problems. I ...

Lucky Block Casino - Refused self exclusion

Hi.On June the 3rd 2024 I asked the Lucky Block support team to close my account permanently due to gambling issues. This did not happen as I was able ...

Winnerz Casino - Winnerz failed to close my account despite my addiction request I lost all my savings and request a refund

On August 1st, 2025, I contacted Winnerz via live chat requesting the immediate and permanent closure of my account due to gambling addiction.The ...

Casinia Casino - Account not closed despite repeated requests to close it

In February I opened an account with Casinia casino. By March 6 I was gambling too much which I recognized so I requested to close my account as per ...

Cadoola Casino - Is unable to block my account

Cadoola Casino is unable to block my account even after 2 months of constant urging, emails and requests on live chat. I have problems with gambling ...

Bassbet Casino - Refused my account closure

Hello, I wrote to live chat to request my account be closed and they informed me to email customer support which I did straight away, I then received ...

RocketPlay Casino - Losses caused by a self exclusion that could be easily lifted

Dear Sir or Madam,On July 19, 2025, after a win, I placed a one-month self-exclusion at RocketPlay Casino. Due to my gambling addiction, I immediately ...

Casinobet Casino - Repeated account reopening

Dear AskGamblers Complaint Team,I am filing a complaint against Casinobet.com, a casino operating under a Curacao license, due to repeated and serious ...

BETVIBE Casino - Not allowing me to close my account

Hi AskGamblers,I've been playing with betvibe for the last few months. I am addicted to gambling and so I asked betvibe live chat to close my account ...

1xBet Casino - Urgent request for 1 year account suspension and refund following unprocessed Self Exclusion request

I am submitting this complaint regarding 1xBet’s failure to process my self-exclusion request submitted on May 23, 2025, requesting a one-year ...

Polestar Casino - Account reopened after self exclusion Polestar Casino

Hello,I am 38 years old, a father of three, and I have suffered from a sports betting addiction for over 15 years.On December 27, 2024, I registered ...

Rajabets Casino - Not closing my Account after asking

HelloFor the last 2 years I have been playing on Rajabet as a VIP member but recently I have been loosing too much on the site without any loyalty ...

Pribet Casino - Self exclusion requests completely ignored

My self exclusions requests are just being completely ignored. I have sent several emails as per their T&C's but they just refuse to engage. I have ...

Trueluck Casino - Casino ignored selfexclusion requests and refused to close my account

I have contacted TrueLuck Casino multiple times via email and live chat, clearly explaining that I suffer from a serious gambling addiction. I ...

Casombie Casino - Casino still targeting me to reopen after self exclusion

Hello,I am filing a new complaint against Casombie Casino due to a serious breach of responsible gambling obligations and a clear failure to enforce ...

Trueluck Casino - TrueLuck Casino ignored my gambling addiction disclosure and refused to close my account

I have contacted TrueLuck Casino multiple times via email and live chat, clearly explaining that I suffer from a serious gambling addiction. I ...

Tip-Top.bet Casino - Requested self exclusion which was ignored and let me deposit

Joined this casino on the 24th of June. I then requested my account to be closed on the 25th of June, as I have a gambling issue, which I told them. ...

JeetCity Casino - Jeetcity casino refusing my deposit and wager limits requests

I tried many times to set wager/deposit and to close my account for weeks via live chat/emails, but all my requests were refused.As a problem gambler ...

SlotsPalace Casino - Ignored exclusion request

Dear AskGamblers Team,I’m submitting this complaint against Slots Palace Casino for repeatedly ignoring my self-exclusion request despite multiple ...

MyEmpire Casino - Self exclusion violations

I am submitting a complaint against MyEmpire Casino for serious breaches of responsible gambling obligations and multiple failures to honor my self- ...

Bets Bunny Casino - Not closing account upon admitting gambling problem

On June 17-2025 i requested for my account to be closed because of a gambling problem. The email stated "Hi, i would like to permanently lock my ...

Gamblezen Casino - Unable to set loss limit

Dear AskGamblers team,I would like to file a formal complaint against the casino GambleZen due to a serious breach of responsible gambling rules and ...

Casino Infinity - Account reopened after Self Exclusion Casinoinfinity

Hello everyone, I'm 38 years old and have been addicted to sports betting for over 15 years. I'm fighting this illness and doing everything I can to ...

Boomerang-bet Casino - Account reopened after self exclusion Casino

Hello everyone,I'm a father of three children who've been addicted to sports betting and casinos for over 15 years. Gambling has ruined my life, and I ...

TrustDice Casino - Did not respect my 1 month self exclusion

Dear whom may concern.I am writing this complaint as the casino did not respect my decision to keep my account closed for 1month on the 3/4/25. I ...