Resolved
€822
Resolved
Casino Infinity - Account reopened after Self Exclusion Casinoinfinity
Hello everyone, I'm 38 years old and have been addicted to sports betting for over 15 years. I'm fighting this illness and doing everything I can to ...
Resolved
€945
Resolved
Boomerang-bet Casino - Account reopened after self exclusion Casino
Hello everyone,I'm a father of three children who've been addicted to sports betting and casinos for over 15 years. Gambling has ruined my life, and I ...
Resolved
Resolved
TrustDice Casino - Did not respect my 1 month self exclusion
Dear whom may concern.I am writing this complaint as the casino did not respect my decision to keep my account closed for 1month on the 3/4/25. I ...
Resolved
$2,190
Resolved
7Signs Casino - Ignored self exclusion requests by 7Signs casino
This complaint is not currently filed with the regulator.Casino Name: 7SignsTotal Lost After Exclusion Request: $2,190Date of Initial Self-Exclusion ...
Resolved
Resolved
Pistolo Casino - Ignored the self exclusion request
I requested self exclusion a number of times which was ignored. The chat was unavailable. I mail a few occasions clearly stating self exclusion due to ...
Resolved
€1,000
Resolved
SG Casino - Account reopened after self exclusion
Hello, I'm 38 years old, a father, and a sports betting and casino addict since 2010. I'm struggling to quit gambling. I'm surrounded by doctors, ...
Resolved
Resolved
Supabet Casino - No action on self exclusion
I joined supabet casino a couple of months ago. It's been 2-3 months I asked for self exclusion. They keep saying we are working on it. I send ...
Resolved
Resolved
Dolly Casino - Refusing to close the account for many days
I want to close my account at Dolly casino. I write them every day several times for 4 days. They have a Policy of closing accounts in 24 hours ...
Resolved
Resolved
Wazamba Casino - Refusing to delete account after multiple requests
Hello, I am trying to close my account at all casinos, due to gambling problem. One of them is Wazamba, I have sent them multiple emails clearly ...
Unresolved
€160
Unresolved
Trueluck Casino - Asked TrueLuck twice for a self exclusion that I never had
HiI asked trueluck twice to close permanently my player account because of a big gambling issue, the first response was to not close the account but ...
Resolved
$1,460
Resolved
Casombie Casino - Casombie failure to self exclude me
Subject: Formal Complaint Against Casombie Casino – Failure to Enforce Self-Exclusion, Promotion to a Vulnerable Player, and Request for Refund from ...
Resolved
€1,455
Resolved
Immerion Casino - Self exclusion not respected at Immerion
Hello, I applied several times for self-exclusion in Immerion casino. Reason - gambling addiction. Reason was stated to them.In January they agreed to ...
Resolved
Resolved
BetOspin Casino - Days after sending my first message to [email protected], my user account is still open and I have been allowed to deposit money
Good afternoon. Last April 21 I requested through Betospin's online chat service the closure of my player account “forever” due to “gambling ...
Resolved
Resolved
Spinrise Casino - Refusing to close my account after numerous requests
I have written this casino many, many times asking to close my account. They are not closing the account. Instead, they respond by asking if I am sure ...
Resolved
Resolved
Casinoly Casino- Impossible to self exclude from this casino
I have been asking this casino to ban my account since March 23rd due to solicitation of their self-exclusion policy. We are April 11th now. On their ...
Unresolved
Unresolved
Pulsz Casino - Predatory casino doesn't abide by its own terms and conditions
I have played at Pulsz in the past, I, unfortunately, have a gambling problem, and I am completely aware that I do not have control of this. In an ...
89 hours left
kr127,820
Boho Casino - Failure to action on permanent self exclusion request
I am submitting this as a formal complaint regarding the handling of my repeated requests to permanently close and self-exclude my gambling account.I ...
36 hours left
zł3,000
Spinfin Casino - Casino Failed to Block Account After Addiction Disclosure
Dear AskGamblers Team,I would like to file a formal complaint against Spinfin Casino regarding a serious breach of responsible gambling practices.On ...
25 hours left
€648
Megapari Casino - Failed Self Exclusion Responsible Gaming
Dear AskGamblers Team,I am writing to file a formal complaint against the operator Megapari regarding their failure to act on my repeated self- ...
19 hours left
$2,500,000
SapphireBet Casino - Self exclusion request ignored and 2500000 ARS lost during delay
On 7 November 2025, I mistakenly activated a temporary pause on my SapphireBet account. The pause did not work, as I continued receiving promotional ...
5 hours left
$5,000
Spinanga Casino - Failure to close account due to gambling problem
I am seeking a refund of deposits accepted by Spinanga after I repeatedly requested permanent closure/self-exclusion of my account because of a ...
0 hours left
€2,160
Legiano Casino - Self Exclusion Responsible Gaming
I am submitting this complaint against Legiano Casino regarding its failure to implement my explicit self-exclusion and immediate account-blocking ...