Payment Issues - Page 7

Trueluck Casino - TrueLuck Casino ignored my gambling addiction disclosure and refused to close my account

I have contacted TrueLuck Casino multiple times via email and live chat, clearly explaining that I suffer from a serious gambling addiction. I ...

Tip-Top.bet Casino - Requested self exclusion which was ignored and let me deposit

Joined this casino on the 24th of June. I then requested my account to be closed on the 25th of June, as I have a gambling issue, which I told them. ...

JeetCity Casino - Jeetcity casino refusing my deposit and wager limits requests

I tried many times to set wager/deposit and to close my account for weeks via live chat/emails, but all my requests were refused.As a problem gambler ...

SlotsPalace Casino - Ignored exclusion request

Dear AskGamblers Team,I’m submitting this complaint against Slots Palace Casino for repeatedly ignoring my self-exclusion request despite multiple ...

MyEmpire Casino - Self exclusion violations

I am submitting a complaint against MyEmpire Casino for serious breaches of responsible gambling obligations and multiple failures to honor my self- ...

Bets Bunny Casino - Not closing account upon admitting gambling problem

On June 17-2025 i requested for my account to be closed because of a gambling problem. The email stated "Hi, i would like to permanently lock my ...

Gamblezen Casino - Unable to set loss limit

Dear AskGamblers team,I would like to file a formal complaint against the casino GambleZen due to a serious breach of responsible gambling rules and ...

Casino Infinity - Account reopened after Self Exclusion Casinoinfinity

Hello everyone, I'm 38 years old and have been addicted to sports betting for over 15 years. I'm fighting this illness and doing everything I can to ...

Boomerang-bet Casino - Account reopened after self exclusion Casino

Hello everyone,I'm a father of three children who've been addicted to sports betting and casinos for over 15 years. Gambling has ruined my life, and I ...

TrustDice Casino - Did not respect my 1 month self exclusion

Dear whom may concern.I am writing this complaint as the casino did not respect my decision to keep my account closed for 1month on the 3/4/25. I ...

7Signs Casino - Ignored self exclusion requests by 7Signs casino

This complaint is not currently filed with the regulator.Casino Name: 7SignsTotal Lost After Exclusion Request: $2,190Date of Initial Self-Exclusion ...

Pistolo Casino - Ignored the self exclusion request

I requested self exclusion a number of times which was ignored. The chat was unavailable. I mail a few occasions clearly stating self exclusion due to ...

SG Casino - Account reopened after self exclusion

Hello, I'm 38 years old, a father, and a sports betting and casino addict since 2010. I'm struggling to quit gambling. I'm surrounded by doctors, ...

Supabet Casino - No action on self exclusion

I joined supabet casino a couple of months ago. It's been 2-3 months I asked for self exclusion. They keep saying we are working on it. I send ...

Dolly Casino - Refusing to close the account for many days

I want to close my account at Dolly casino. I write them every day several times for 4 days. They have a Policy of closing accounts in 24 hours ...

Wazamba Casino - Refusing to delete account after multiple requests

Hello, I am trying to close my account at all casinos, due to gambling problem. One of them is Wazamba, I have sent them multiple emails clearly ...

Trueluck Casino - Asked TrueLuck twice for a self exclusion that I never had

HiI asked trueluck twice to close permanently my player account because of a big gambling issue, the first response was to not close the account but ...

Casombie Casino - Casombie failure to self exclude me

Subject: Formal Complaint Against Casombie Casino – Failure to Enforce Self-Exclusion, Promotion to a Vulnerable Player, and Request for Refund from ...

Immerion Casino - Self exclusion not respected at Immerion

Hello, I applied several times for self-exclusion in Immerion casino. Reason - gambling addiction. Reason was stated to them.In January they agreed to ...

BetOspin Casino - Days after sending my first message to [email protected], my user account is still open and I have been allowed to deposit money

Good afternoon. Last April 21 I requested through Betospin's online chat service the closure of my player account “forever” due to “gambling ...

Spinrise Casino - Refusing to close my account after numerous requests

I have written this casino many, many times asking to close my account. They are not closing the account. Instead, they respond by asking if I am sure ...

Casinoly Casino- Impossible to self exclude from this casino

I have been asking this casino to ban my account since March 23rd due to solicitation of their self-exclusion policy. We are April 11th now. On their ...

Pulsz Casino - Predatory casino doesn't abide by its own terms and conditions

I have played at Pulsz in the past, I, unfortunately, have a gambling problem, and I am completely aware that I do not have control of this. In an ...

Moonwin Casino - 7 failed self exclusion requests

Hi, I requested self exclusion due to gambling addiction using the proper channels on August 24th,2026. I received a reply but no action of self ...

SpinsBro Casino - Ignoring request for self exclusion

Hi,On August 26th 2026 i contacted the casino stating "i want to permanently lock my account because I have a gambling problem". After a couple of ...

Sankra Casino - Self Exclusion Request Ignored After other Emails were responded to promptly

I requested self exclusion shortly after signing up for this casino as I know I have a problem when depositing is so easy. I received prompt replies ...

Revolution Casino - Approved refund but still withholding payout

AskGamblers Team,I am submitting a formal complaint against Revolution Casino for non-payment of an approved refund agreement. The casino's compliance ...

Sankra Casino - Failure to Enforce SelfExclusion for Declared Gambling Addiction and Predatory VIP Retention Practices

I am filing an urgent complaint against Sankra Casino due to a severe and documented breach of Responsible Gambling regulations, and predatory ...