Resolved
Resolved
Supabet Casino - No action on self exclusion
I joined supabet casino a couple of months ago. It's been 2-3 months I asked for self exclusion. They keep saying we are working on it. I send ...
Resolved
Resolved
Dolly Casino - Refusing to close the account for many days
I want to close my account at Dolly casino. I write them every day several times for 4 days. They have a Policy of closing accounts in 24 hours ...
Resolved
Resolved
Wazamba Casino - Refusing to delete account after multiple requests
Hello, I am trying to close my account at all casinos, due to gambling problem. One of them is Wazamba, I have sent them multiple emails clearly ...
Unresolved
€160
Unresolved
Trueluck Casino - Asked TrueLuck twice for a self exclusion that I never had
HiI asked trueluck twice to close permanently my player account because of a big gambling issue, the first response was to not close the account but ...
Resolved
$1,460
Resolved
Casombie Casino - Casombie failure to self exclude me
Subject: Formal Complaint Against Casombie Casino – Failure to Enforce Self-Exclusion, Promotion to a Vulnerable Player, and Request for Refund from ...
Resolved
€1,455
Resolved
Immerion Casino - Self exclusion not respected at Immerion
Hello, I applied several times for self-exclusion in Immerion casino. Reason - gambling addiction. Reason was stated to them.In January they agreed to ...
Resolved
Resolved
BetOspin Casino - Days after sending my first message to [email protected], my user account is still open and I have been allowed to deposit money
Good afternoon. Last April 21 I requested through Betospin's online chat service the closure of my player account “forever” due to “gambling ...
Resolved
Resolved
Spinrise Casino - Refusing to close my account after numerous requests
I have written this casino many, many times asking to close my account. They are not closing the account. Instead, they respond by asking if I am sure ...
Resolved
Resolved
Casinoly Casino- Impossible to self exclude from this casino
I have been asking this casino to ban my account since March 23rd due to solicitation of their self-exclusion policy. We are April 11th now. On their ...
Unresolved
Unresolved
Pulsz Casino - Predatory casino doesn't abide by its own terms and conditions
I have played at Pulsz in the past, I, unfortunately, have a gambling problem, and I am completely aware that I do not have control of this. In an ...
87 hours left
$14,500
Boho Casino - Requested self exclusion on July 29 and lost everything since then
I requested self-exclusion on July 29 and again on August 8th because I couldn’t control myself, and I lost roughly 14,500 over this time. I reached ...
84 hours left
$204
Spinrise Casino - Able to deposit after self exclusion requested so many times
I have requested self exclusion multiple times over multiple days via chat. I can't get my chat transcripts as they tell me to email but emailing gets ...
46 hours left
$5,816
Winberry Casino - Refused self exclusion and account closure request
Winberry ignored repeated self-exclusion and account closure requests — $7,674 CAD refund requestedI repeatedly asked Winberry Casino to close/block ...
19 hours left
$20,000
Spinanga Casino - Failure to close account due to gambling problem
I am seeking a refund of deposits accepted by Spinanga after I repeatedly requested permanent closure/self-exclusion of my account because of a ...