Complaint #2 Bets Bunny Casino

Not closing account upon admitting gambling problem

By tomatsallad

11 months ago

Message on forum

On June 17-2025 i requested for my account to be closed because of a gambling problem. The email stated "Hi, i would like to permanently lock my account because I have a gambling problem".

Instead of locking my account i was offered a 10 euro bonus. To reel me in and keep playing. Because of this i lost over 300 euro more after my account should have been closed. Money i could and should not have been able to loose.

I therefore ask for a refund of all deposits made after June 17-2025

Disputed Casino Bets Bunny Casino

Reason RG tools related

Amount €300

Discussion

AskGamblers

• Support Team

11 months ago

Dear Bets Bunny Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Bets Bunny Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $353

Avg. Complaint Duration 4 days

Avg. Response Time 4 days