Payment Issues - Page 5

Bets Bunny Casino - Not closing account upon admitting gambling problem

On June 17-2025 i requested for my account to be closed because of a gambling problem. The email stated "Hi, i would like to permanently lock my ...

Gamblezen Casino - Unable to set loss limit

Dear AskGamblers team,I would like to file a formal complaint against the casino GambleZen due to a serious breach of responsible gambling rules and ...

Casino Infinity - Account reopened after Self Exclusion Casinoinfinity

Hello everyone, I'm 38 years old and have been addicted to sports betting for over 15 years. I'm fighting this illness and doing everything I can to ...

Boomerang-bet Casino - Account reopened after self exclusion Casino

Hello everyone,I'm a father of three children who've been addicted to sports betting and casinos for over 15 years. Gambling has ruined my life, and I ...

TrustDice Casino - Did not respect my 1 month self exclusion

Dear whom may concern.I am writing this complaint as the casino did not respect my decision to keep my account closed for 1month on the 3/4/25. I ...

7Signs Casino - Ignored self exclusion requests by 7Signs casino

This complaint is not currently filed with the regulator.Casino Name: 7SignsTotal Lost After Exclusion Request: $2,190Date of Initial Self-Exclusion ...

Pistolo Casino - Ignored the self exclusion request

I requested self exclusion a number of times which was ignored. The chat was unavailable. I mail a few occasions clearly stating self exclusion due to ...

SG Casino - Account reopened after self exclusion

Hello, I'm 38 years old, a father, and a sports betting and casino addict since 2010. I'm struggling to quit gambling. I'm surrounded by doctors, ...

Supabet Casino - No action on self exclusion

I joined supabet casino a couple of months ago. It's been 2-3 months I asked for self exclusion. They keep saying we are working on it. I send ...

Dolly Casino - Refusing to close the account for many days

I want to close my account at Dolly casino. I write them every day several times for 4 days. They have a Policy of closing accounts in 24 hours ...

Wazamba Casino - Refusing to delete account after multiple requests

Hello, I am trying to close my account at all casinos, due to gambling problem. One of them is Wazamba, I have sent them multiple emails clearly ...

Trueluck Casino - Asked TrueLuck twice for a self exclusion that I never had

HiI asked trueluck twice to close permanently my player account because of a big gambling issue, the first response was to not close the account but ...

Casombie Casino - Casombie failure to self exclude me

Subject: Formal Complaint Against Casombie Casino – Failure to Enforce Self-Exclusion, Promotion to a Vulnerable Player, and Request for Refund from ...

Immerion Casino - Self exclusion not respected at Immerion

Hello, I applied several times for self-exclusion in Immerion casino. Reason - gambling addiction. Reason was stated to them.In January they agreed to ...

BetOspin Casino - Days after sending my first message to [email protected], my user account is still open and I have been allowed to deposit money

Good afternoon. Last April 21 I requested through Betospin's online chat service the closure of my player account “forever” due to “gambling ...

Spinrise Casino - Refusing to close my account after numerous requests

I have written this casino many, many times asking to close my account. They are not closing the account. Instead, they respond by asking if I am sure ...

Casinoly Casino- Impossible to self exclude from this casino

I have been asking this casino to ban my account since March 23rd due to solicitation of their self-exclusion policy. We are April 11th now. On their ...

Pulsz Casino - Predatory casino doesn't abide by its own terms and conditions

I have played at Pulsz in the past, I, unfortunately, have a gambling problem, and I am completely aware that I do not have control of this. In an ...

0x.bet Casino - 0xbet rejects my self-exclusion request

I am writing to formally complain about 0xBet Casino (0x.bet) for failing to honor my self-exclusion request and for months of deliberate delays, ...

Cashed Casino - Failure to comply with Self exclusion request

On February 8, 2025, after losing thousands of dollars on Cashed Casino, I asked for my account to be permanently closed because I developed a ...

Glorion Casino - Responsible gambling procedures not enforced

I am disputing Glorion's failure to properly close my gambling account after I disclosed a compulsive gambling disorder and repeatedly requested ...

Casino Friday - Complaint Regarding Reopened Permanently Self Excluded Account

Dear AskGamblers Complaints Team,I am submitting this complaint regarding Casino Friday that reopened my account despite a prior permanent closure ...

Wazamba Casino - Complaint not answered

I am writing to make a formal complaint regarding Wazamba’s handling of my request for permanent self-exclusion due to gambling addiction and the ...

Millioner Casino - Failure to enforce self exclusion and continued marketing

Dear AskGamblers Team,I would like to file a complaint against Millioner Casino regarding their failure to properly handle my self-exclusion request. ...

Spinsy Casino - Self Exclusion not granted

On 31st May2026, I informed Spinsy that I have a gambling addiction and requested permanent self-exclusion from your casino. I subsequently confirmed ...

Legiano Casino - Failure to comply with immediate selfexclusion request and unauthorized subsequent deposit

Hello,I am filing an official complaint against Legiano Casino for its flagrant failure to comply with its Responsible Gambling and self-exclusion ...