Unresolved
€5,766
Unresolved
Roby Casino - Reopening account multiple times despite previous confirmed closure
This complaint concerns Roby Casino's repeated failure to uphold its responsible gambling obligations and its own commitment to permanently self- ...
Unresolved
Unresolved
X3Bet Casino - Refusing to close account due to gambling problems
I have on several occations contacted customer support to try to close my account due to gamblingproblems, they have no response.I made my first ...
Resolved
€1,665
Resolved
MyEmpire Casino - Failed responsible gamblimg policy
Dear AskGamblers Complaint Team, I carefully reviewed all of my records and discovered evidence that included in my complaint. After carefully ...
Unresolved
€2,476
Unresolved
Winhero Casino - Encouraged to play when crying about losses
Back in April I relapsed from ongoing struggle of fighting gambling addiction. I had account with Winhero. The reason for logging complaint now is ...
Resolved
Resolved
MrPunter Casino - Encouragement to gamble after account closure
Dear AskGamblers,I am asking for your assistance in resolving a complaint against MrPunter. I have attempted to resolve this matter directly with the ...
Resolved
kr22,000
Resolved
Nomini Casino - Self Exclusion request ignored
I am filing this official complaint against Nomini Casino for a severe violation of responsible gambling regulations and player protection policies. ...
Resolved
$2,700
Resolved
Retro Bet Casino - Self-exclusion not possible no matter how many times requested
In April, I requested that I be self-excluded due to spending too much money. No matter how many times I requested, this was never completed. I ...
Resolved
€81
Resolved
Cazimbo Casino - Account not closed self exclusion
Hello, I'm here because I'm having a problem with the Cazimbo website and I'm filing a complaint before the situation gets any worse. I'm an addicted ...
Unresolved
Unresolved
Spinoli Casino - Will not close account after countless requests
I have asked via chat and email on numerous occasions to have the account associated with my email address closed indefinitely < removed >@gmail.com ...
Unresolved
$3,600
Unresolved
Starzbet Casino - Starzbet CasinoSelf Exclusion Request Ignored StarzBet
I requested a self exclusion to the site on 6th May 2026 and my request was completely ignored.I have proceeded to lose $3600 and have sent multiple ...
Resolved
€117
Resolved
Bitguruz Casino - Allowed deposits after accepted Self Exclusion
Hello,I am filing this complaint because BitGuruz failed to enforce my permanent self-exclusion despite accepting my request.On June 10, 2026, I ...
Unresolved
€16,400
Unresolved
Spinfin Casino - Exclusion request
Dear Sir or Madam,I am writing to submit a formal complaint regarding Spinfin Casino’s repeated failure to process my permanent account closure and ...
Unresolved
Unresolved
MonoPlay Casino - Failed self exclusion responsible gaming player protection
Dear AskGamblers Team,I am filing a formal complaint against Monoplay (monoplay33824.com) for its negligent and, in my view, systematic mishandling of ...
Unresolved
$580
Unresolved
LoneStar Casino - Break not honored
• I want to file a complaint regarding a serious violation of responsible gaming procedures. I requested a 90 day self exclusion, but I was told the ...
Resolved
€8,500
Resolved
MrPacho Casino - Self exclusion not done in timely manner
Hi,I first contacted customer support via the email address provided in the Terms & Conditions section of the website on 27 March 2026 and requested ...
Resolved
$3,125
Resolved
Cashed Casino - Failure to comply with Self exclusion request
On February 8, 2025, after losing thousands of dollars on Cashed Casino, I asked for my account to be permanently closed because I developed a ...
Unresolved
€3,580
Unresolved
Trueluck Casino - Self Exclusion Ignored Account Still Active Withdrawal Blocked
Dear AskGamblers Team,I am submitting a formal complaint against TrueLuck Casino regarding serious breaches of responsible gambling obligations, ...
Unresolved
Unresolved
24Slots Casino o I have been trying to have my account closed self excluded since May 10
I have been trying to have my account closed since May 31 for addiction , I have spoke with love support over 4 times now and have been told every ...
Unresolved
$3,050
Unresolved
Glorion Casino - Self Exclusion Delay
Hello AskGamblers,I am looking for your assistance with Glorion Casino. On April 27, I clearly stated that I have a gambling problem and requested ...
Resolved
€425
Resolved
Millioner Casino - Failure to enforce self exclusion and continued marketing
Dear AskGamblers Team,I would like to file a complaint against Millioner Casino regarding their failure to properly handle my self-exclusion request. ...
Unresolved
€2,000
Unresolved
Lanista Casino - Refund and close accounts
On 22 June 2026 I requested the permanent closure of my account. After receiving your request for confirmation, I confirmed that I wanted my account ...
Unresolved
€50,000
Unresolved
Pistolo Casino - Failure of responsible gambling duties and predatory VIP practices
Dear Dispute Mediation Team / Licensing Authority,I am writing to lodge an official, urgent complaint against Pistolo Casino (Pistolo.com) regarding a ...
Resolved
$7,510
Resolved
Spinrise Casino - Complaint Against Spinrise Casino Failure to Act on Repeated Requests for Responsible Gambling Measures
To Whom It May Concern,I respectfully submit this complaint concerning Spinrise Casino and what I believe to be a serious failure to implement ...
Unresolved
Unresolved
Dolfwin Casino - Safer Gambling
I have tried to close my account countless times as I have a gambling problem, I have emailed the correct email and have still had no reply, I have ...
Resolved
€2,700
Resolved
Wazamba Casino - Complaint not answered
I am writing to make a formal complaint regarding Wazamba’s handling of my request for permanent self-exclusion due to gambling addiction and the ...
Resolved
$420
Resolved
Legiano Casino - Failure to comply with immediate selfexclusion request and unauthorized subsequent deposit
Hello,I am filing an official complaint against Legiano Casino for its flagrant failure to comply with its Responsible Gambling and self-exclusion ...
Resolved
kr10,115
Resolved
Casino Friday - Complaint Regarding Reopened Permanently Self Excluded Account
Dear AskGamblers Complaints Team,I am submitting this complaint regarding Casino Friday that reopened my account despite a prior permanent closure ...
Resolved
€490
Resolved
Spinsy Casino - Self Exclusion not granted
On 31st May2026, I informed Spinsy that I have a gambling addiction and requested permanent self-exclusion from your casino. I subsequently confirmed ...