Unresolved
€6,459
Unresolved
TikiTaka Casino - Didn't block my account
Tikitaka didn't prevent me from accessing my account, even though I had requested a block due to a gambling problem. Instead they started agrressively ...
Unresolved
£488
Unresolved
X3Bet Casino - Would not self exclude me
I emailed the company asking them to self exclude me days ago, but on Saturday I deposited over £400.Thwy emailed me back giving me other options, ...
Resolved
Resolved
Moonwin Casino - Account closure requests ignored
I have asked them multiple times to close my account as I have a gambling problem but they either ignore me or tell me to set a deposit limit. Even ...
Resolved
€1,807
Resolved
Boho Casino - Casino is ignoring gambling problem and refusing to close account
This casino will take advantage of vulnerable gamblers and exploit them. It is literally impossible to get your account closed here. They will ignore ...
Resolved
Resolved
Boho Casino - Failed to honor RG policy
I would like to file a complaint against Boho Casino regarding their failure to act responsibly when I requested self-exclusion due to my gambling ...
Resolved
Resolved
Mozzart Casino - Failed to act on my self exclusion email
Dear AskGamblers Complaint Team,I am submitting a complaint against Mozzart Casino regarding their failure to properly handle my self-exclusion/ ...
Resolved
Resolved
Boho Casino - Won't process self exclusion request
I am having a relapse. I have been asking this casino for several days to self-exclude me permanently so that I don't gamble away all my money, and ...
Unresolved
kr20,000
Unresolved
Pribet Casino - Self exclusion request ignored and new deposits allowed
I am submitting this complaint because Pribet failed to act on my request to close my account due to gambling addiction.On 1 August 2026, I sent an ...
Unresolved
kr25,347
Unresolved
Zoccer Casino - Failure to process permanent selfexclusion request
Casino: ZoccerClaim amount: NOK 25,347I am submitting this complaint because Zoccer failed to act on my explicit request for permanent account closure ...
Resolved
€10,000
Resolved
QuickWin Casino - Reopening my account after being informed of my gambling problem
Hello,Account reopened by Quickwin (Rabidi N.V.) after explicit disclosure of gambling addiction Complaint.Quickwin (operated by Rabidi N.V. / Liernin ...
Unresolved
€12,300
Unresolved
Leon Bet Casino - Ignored account closure request following reported RG tool malfunction
BACKGROUND - THE DEPOSIT LIMIT MALFUNCTION (30 June 2026)On 30 June 2026, I raised my monthly deposit limit to EUR 100 and found that the change took ...
Unresolved
€5,766
Unresolved
Roby Casino - Reopening account multiple times despite previous confirmed closure
This complaint concerns Roby Casino's repeated failure to uphold its responsible gambling obligations and its own commitment to permanently self- ...
Unresolved
Unresolved
X3Bet Casino - Refusing to close account due to gambling problems
I have on several occations contacted customer support to try to close my account due to gamblingproblems, they have no response.I made my first ...
Resolved
€1,665
Resolved
MyEmpire Casino - Failed responsible gamblimg policy
Dear AskGamblers Complaint Team, I carefully reviewed all of my records and discovered evidence that included in my complaint. After carefully ...
Resolved
Resolved
MrPunter Casino - Encouragement to gamble after account closure
Dear AskGamblers,I am asking for your assistance in resolving a complaint against MrPunter. I have attempted to resolve this matter directly with the ...
Resolved
kr22,000
Resolved
Nomini Casino - Self Exclusion request ignored
I am filing this official complaint against Nomini Casino for a severe violation of responsible gambling regulations and player protection policies. ...
Resolved
$2,700
Resolved
Retro Bet Casino - Self-exclusion not possible no matter how many times requested
In April, I requested that I be self-excluded due to spending too much money. No matter how many times I requested, this was never completed. I ...
Resolved
€81
Resolved
Cazimbo Casino - Account not closed self exclusion
Hello, I'm here because I'm having a problem with the Cazimbo website and I'm filing a complaint before the situation gets any worse. I'm an addicted ...
Unresolved
Unresolved
Spinoli Casino - Will not close account after countless requests
I have asked via chat and email on numerous occasions to have the account associated with my email address closed indefinitely < removed >@gmail.com ...
Unresolved
$3,600
Unresolved
Starzbet Casino - Starzbet CasinoSelf Exclusion Request Ignored StarzBet
I requested a self exclusion to the site on 6th May 2026 and my request was completely ignored.I have proceeded to lose $3600 and have sent multiple ...
Resolved
€117
Resolved
Bitguruz Casino - Allowed deposits after accepted Self Exclusion
Hello,I am filing this complaint because BitGuruz failed to enforce my permanent self-exclusion despite accepting my request.On June 10, 2026, I ...
Unresolved
€16,400
Unresolved
Spinfin Casino - Exclusion request
Dear Sir or Madam,I am writing to submit a formal complaint regarding Spinfin Casino’s repeated failure to process my permanent account closure and ...
Unresolved
Unresolved
MonoPlay Casino - Failed self exclusion responsible gaming player protection
Dear AskGamblers Team,I am filing a formal complaint against Monoplay (monoplay33824.com) for its negligent and, in my view, systematic mishandling of ...
Unresolved
$580
Unresolved
LoneStar Casino - Break not honored
• I want to file a complaint regarding a serious violation of responsible gaming procedures. I requested a 90 day self exclusion, but I was told the ...
Resolved
€8,500
Resolved
MrPacho Casino - Self exclusion not done in timely manner
Hi,I first contacted customer support via the email address provided in the Terms & Conditions section of the website on 27 March 2026 and requested ...
Resolved
$3,125
Resolved
Cashed Casino - Failure to comply with Self exclusion request
On February 8, 2025, after losing thousands of dollars on Cashed Casino, I asked for my account to be permanently closed because I developed a ...
Unresolved
€3,580
Unresolved
Trueluck Casino - Self Exclusion Ignored Account Still Active Withdrawal Blocked
Dear AskGamblers Team,I am submitting a formal complaint against TrueLuck Casino regarding serious breaches of responsible gambling obligations, ...
Unresolved
Unresolved
24Slots Casino o I have been trying to have my account closed self excluded since May 10
I have been trying to have my account closed since May 31 for addiction , I have spoke with love support over 4 times now and have been told every ...