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Resolved
Rajabets Casino - Has Not Processed My Permanent Self Exclusion Request
I am raising this complaint because Rajabets has not processed my request for permanent self-exclusion despite multiple formal requests sent to their ...
Unresolved
€2,476
Unresolved
Winhero Casino - Encouraged to play when crying about losses
Back in April I relapsed from ongoing struggle of fighting gambling addiction. I had account with Winhero. The reason for logging complaint now is ...
Resolved
€2,500
Resolved
Lemon Casino - Casino not responding to my request to close account
I opened an account at Lemon Casino 15.september. I made several deposits, unfortunately i have gambling problems and i quickly decided i needed to ...
Resolved
Resolved
Boho Casino - Self exclusion ignored
I am making this complaint because I repeatedly contacted Boho Casino and asked them to close my account. Despite my requests, my account was not ...
Unresolved
$204
Unresolved
Spinrise Casino - Able to deposit after self exclusion requested so many times
I have requested self exclusion multiple times over multiple days via chat. I can't get my chat transcripts as they tell me to email but emailing gets ...
Resolved
$5,000
Resolved
Spinanga Casino - Failure to close account due to gambling problem
I am seeking a refund of deposits accepted by Spinanga after I repeatedly requested permanent closure/self-exclusion of my account because of a ...
Resolved
Resolved
Spirit Casino - Multiple requests for Self Exclusion
Hey, I have sent spirit casino multiple requests to self-exclude me and they are not doing it. I have told them it is leading to a gambling habit and ...
Resolved
zł3,000
Resolved
Spinfin Casino - Casino Failed to Block Account After Addiction Disclosure
Dear AskGamblers Team,I would like to file a formal complaint against Spinfin Casino regarding a serious breach of responsible gambling practices.On ...
Resolved
CHF1,671
Resolved
JeetCity Casino - My self exclusion request its not closed and answered
Dear AskGamblers Team,I would like to file a complaint against JeetCity regarding their handling of my responsible gambling request.On 31 August 2026 ...
Resolved
$14,500
Resolved
Boho Casino - Requested self exclusion on July 29 and lost everything since then
I requested self-exclusion on July 29 and again on August 8th because I couldn’t control myself, and I lost roughly 14,500 over this time. I reached ...
Resolved
Resolved
Boho Casino - Account Self Exclusion Never Applied
I requested self-exclusion 7 days ago and was answered by an automatic message by mail saying that my VIP account manager would be following up, I was ...
Unresolved
$5,816
Unresolved
Winberry Casino - Refused self exclusion and account closure request
Winberry ignored repeated self-exclusion and account closure requests — $7,674 CAD refund requestedI repeatedly asked Winberry Casino to close/block ...
Unresolved
Unresolved
TurboSven Casino - Refuses permanent account closure
Dear AskGamblers Complaints Team,I am submitting a formal complaint against Turbosven.com regarding its handling of my responsible gambling request.On ...
Resolved
Resolved
SpinBetter Casino - Ignoring request for self exclusions
Dear Sir or Madam,I had an account with SpinBetter and asked for permanent closure years ago. Unfortunately, I forgot about this and registered a new ...
Resolved
Resolved
PlayMojo Casino - Completely ignoring self exclusion
I have since last week sent three requests to playmojo and asked them to close my account because I want to self exclude. Last email was saturday, and ...
Resolved
Resolved
Moonwin Casino - Do not react to several requests for self exclution
Hi at Askgamblers,Despite several request for self exclution from the casino, they do not execute my request. I have described my gambling issues and ...
Resolved
Resolved
RoyalSea Casino - The self-exclusion request was processed 4 weeks after the request was submitted, despite several inquiries and forwarding of the self-exclusion request.
Dear AskGamblers Support,I am contacting you regarding a complaint against Royal Sea Casino.On 11 June 2026, I sent an email to Royal Sea Casino ...
Resolved
€260
Resolved
Boho Casino - They dont want to help me close my account
I am asking AskGamblers for help regarding an issue with Boho Casino.A few days ago, I contacted Boho Casino by email and clearly asked them to close ...
Resolved
€1,144
Resolved
Spinanga Casino - Account closure delayed
I am writing to make a formal complaint regarding Spinanga’s handling of my request for permanent self-exclusion due to gambling addiction and the ...
Unresolved
€6,459
Unresolved
TikiTaka Casino - Didn't block my account
Tikitaka didn't prevent me from accessing my account, even though I had requested a block due to a gambling problem. Instead they started agrressively ...
Unresolved
£488
Unresolved
X3Bet Casino - Would not self exclude me
I emailed the company asking them to self exclude me days ago, but on Saturday I deposited over £400.Thwy emailed me back giving me other options, ...
Resolved
Resolved
Moonwin Casino - Account closure requests ignored
I have asked them multiple times to close my account as I have a gambling problem but they either ignore me or tell me to set a deposit limit. Even ...
Resolved
€1,807
Resolved
Boho Casino - Casino is ignoring gambling problem and refusing to close account
This casino will take advantage of vulnerable gamblers and exploit them. It is literally impossible to get your account closed here. They will ignore ...
Resolved
Resolved
Boho Casino - Failed to honor RG policy
I would like to file a complaint against Boho Casino regarding their failure to act responsibly when I requested self-exclusion due to my gambling ...
Resolved
Resolved
Mozzart Casino - Failed to act on my self exclusion email
Dear AskGamblers Complaint Team,I am submitting a complaint against Mozzart Casino regarding their failure to properly handle my self-exclusion/ ...
Resolved
Resolved
Boho Casino - Won't process self exclusion request
I am having a relapse. I have been asking this casino for several days to self-exclude me permanently so that I don't gamble away all my money, and ...
Unresolved
kr20,000
Unresolved
Pribet Casino - Self exclusion request ignored and new deposits allowed
I am submitting this complaint because Pribet failed to act on my request to close my account due to gambling addiction.On 1 August 2026, I sent an ...
Unresolved
kr25,347
Unresolved
Zoccer Casino - Failure to process permanent selfexclusion request
Casino: ZoccerClaim amount: NOK 25,347I am submitting this complaint because Zoccer failed to act on my explicit request for permanent account closure ...