Payment Issues - Page 2

Spinanga Casino - Self exclusion ignored for 8 months and 14772 kr lost after repeated closure requests

I am filing this complaint against Spinanga Casino for repeatedly failing to honour my self-exclusion and account closure requests, resulting in ...

Caspero Casino - Still open

Hi. I am not sure that my other complaint was submitted, so I am doing it again. Caspero Casino doesn´t have responsible gaming tools, so if you want ...

JeetCity Casino - Asked to permanently self exclude and told to think about it

I am writing to raise a formal complaint regarding how my request to close my account due to gambling harm was handled.On March 30th, I clearly stated ...

BC. Game Casino - Fake RG Limits

I deposited and lost on this website. I then added a $10 loss limit in their responsible gaming section (attached). With this limit added, I was able ...

Slots Gallery Casino - Self exclusion urgent

To Whom It May Concern,I am submitting a formal complaint regarding Slot Gallery Casino, which states that it operates under a Curaçao eGaming ...

Spinrise Casino - Ignoring my requests to self exclude

For the second time this week I have requested spinrise to close my account as I want to self exclude. Again, they are ignoring my email. Please see ...

Instant Casino - Responsible gambling breachh

In August 2025 I requested a self-exclusion from my casino account due to gambling problems.The casino confirmed my request and informed me that my ...

Trueluck Casino - Trueluck account closure

Title: TrueLuck Casino ignored self-exclusion request and allowed continued gamblingI am submitting a complaint regarding TrueLuck Casino for failing ...

Rajabets Casino - SelfExclusion Irresponsible gambling practices

I want to complaint on askgamblers ,I am trying to self exclude my account from past 9 months, they are not doing they are telling like this Hello Mr ...

Gama Casino - Gama Casino ignored self exclusion request

Dear AskGamblers team,I would like to file a complaint against Gama Casino (operated by Fun Fusion N.V., license case OGL/2024/750/0202).Timeline of ...

CasoolaCasino - Complaint against Casoola Casino and responsible gambling failure

On March 2, 2026, I contacted the casino’s customer support to request the closure of my account due to gambling addiction concerns. I clearly ...

Frumzi Casino - Failure to Enforce Self Exclusion Resulting in Significant and Distress

In April 2025, I requested that my Frumzi account be closed and that I be self-excluded from gambling. I followed up on this request and explicitly ...

CrownPlay Casino - Failure to Close Account Due Addiction

I asked crownplay to close my account permanently because of my gambling problem earlier this year. They did not close my account, nor put any ...

Slots Gallery Casino - Wont set a deposit limit

Hello.First of all, credit to slotsgallery for very fast verification and withdrawal. However, I've sent three emails requesting them to set a deposit ...

Svenbet Casino - Allowed me to play with gambling addiction

I contacted Svenbet on 2nd January 2026 because I have a gambling addiction. And I told them to close my account permanently due to gambling addiction ...

Vegasino Casino - Selfexclusion request ignored

In January 2026 I formally requested permanent account closure and self-exclusion from Vegasino via email.I also contacted the operator multiple times ...

Wettson Casino - Self exclusion not fullfilled

Hey on the 20th of February I emailed wettson telling them o have a gambling addiction and asking them to see exclude my account permanently, they ...

EmirBet Casino - Emirbet account closure

I would like to file a complaint regarding the Emirbet website in relation to my account closure request. I have sent approximately 20 emails asking ...

Slots Gallery Casino - Responsible depost limits not set

I have been asking slots gallery to either set a weekly limit or close my account because they kept ignoring the limit request. I have emailed many ...

Bitz Casino - Responsible Gaming Failure At Bitz After Gambling Addiction Disclosure

I. INTRODUCTIONThis complaint concerns Bitz Casino’s failure to enforce its own Self-Exclusion Policy and responsible gambling obligations after ...

Spinrise Casino - Removed my deposit limit again

Since I signed up at spinrise in July 2025, I've had deposit limits being set, then removed without my approval, again and again. I filed a complaint ...

SpinBetter Casino - Self exclusion or delete the account

Dear AskGamblers Team,I am requesting your assistance regarding a serious issue with a gambling operator.I have submitted multiple formal requests to ...

Spinrise Casino - Attempt to close my account

Hello, I reached out to Spinrise casino last week to close my account. I outlined in my email that I was no longer comfortable keeping my account open ...

JeetCity Casino - Jeet Ciy Casino not responding to self exclusion request

Hello,This is my 2nd time issuing a complaint for the same issue. The first time I got email from Ask Gamblers saying my complaint is not justified, ...

Lucky Koala Casino - Very delayed Self Exclusion

I asked for Self Exclusion because of gambling addiction on 30.1. And as of today my account hasn’t been closed. I am still able to log in to my ...

Bitz Casino - Bitz io refused permanent self exclusion after gambling addiction disclosure

I am submitting a complaint against Bitz.io for violating responsible gambling principles.On January 14, 2026, I explicitly informed Bitz.io VIP ...

1Bet Casino - 1Bet will not implement a deposit limit

HiI have asked 1 bet to implement a deposit limit of one hundred euros per mont,h but they won't do itI have emailed support and their in-site chat, ...

Campeonbet Casino - Allowed me to play with gambling addiction

Hello,I contacted Campeonbet on Nov 27th because I have a gambling addiction. And I told them to close my account due to this. They asked me to send a ...