Unresolved
€1,520
Unresolved
Vegas Hero Casino - Failed to self exclude me
HiEarlier this year I requested a permanent self exclusion from Vegas Hero and instigated a complaint with Askgambers which was rejected as I didn't ...
Resolved
Resolved
Rajabets Casino - Self exclusion request from my Rajabets Account
Hi team,Writing this after trying all the methods i could.Asked rajabets live support team to help me with the self exclusion of my account on ...
Resolved
€3,300
Resolved
RoboCat Casino - Self excluded but they reopened my account
I am writing to formally submit a complaint against RoboCat Casino regarding a serious issue with my account. I am completely distressed and still won ...
Resolved
$382
Resolved
Slots Gallery Casino - Close my account permanently
I wrote them bunch of emails and asked to self exclusion many times as I have a problem sometimes chasing losses but other sites have all have limits ...
Resolved
$100
Resolved
Spinoloco Casino - i wrote and asked for self exclusion but they still lets me play
Wrote to them 2025-02-20 and told them that I had a gambling addiction and that i wanted to close my account, still I can deposit and play at their ...
Unresolved
€340
Unresolved
Wazbee Casino - Casino ignoring my request for a permanent account closure for 19 days
I would like to bring to your attention the difficulties I am experiencing with Wazbee Casino when it comes to permanent account closure. On the 1st ...
Resolved
zł10,605
Resolved
Vegasino Casino - Self exclusion ignored and account reopened without my permission
I would like to submit a complaint against Vegasino regarding the failure to properly act on my repeated requests for account closure due to gambling- ...
Resolved
€283
Resolved
Lucky7even Casino - Unprocessed gambling self exclusion request account still active
I am submitting this complaint regarding Lucky7even’s failure to process my gambling self-exclusion request and the ongoing risk this creates. ...
Resolved
Resolved
Spinrise Casino - Failure to close account and self exclusion
Notified the casino on 12th April of my wish to close my account and opt for self-exclusion for reasons of problem gambling.From then on, I received ...
Resolved
Resolved
Parimatch Casino - Self Exclusion or Permanent Closure Request
Hi Askgamblers and PariMatch team.Writing this complaint to help me self exclude or if possible permanently close my Parimatch account owing to my ...
Unresolved
kr14,773
Unresolved
Spinanga Casino - Self exclusion ignored for 8 months and 14772 kr lost after repeated closure requests
I am filing this complaint against Spinanga Casino for repeatedly failing to honour my self-exclusion and account closure requests, resulting in ...
Resolved
€700
Resolved
Caspero Casino - Still open
Hi. I am not sure that my other complaint was submitted, so I am doing it again. Caspero Casino doesn´t have responsible gaming tools, so if you want ...
Resolved
$850
Resolved
JeetCity Casino - Asked to permanently self exclude and told to think about it
I am writing to raise a formal complaint regarding how my request to close my account due to gambling harm was handled.On March 30th, I clearly stated ...
Resolved
Resolved
BC. Game Casino - Fake RG Limits
I deposited and lost on this website. I then added a $10 loss limit in their responsible gaming section (attached). With this limit added, I was able ...
Unresolved
$31,000
Unresolved
Slots Gallery Casino - Self exclusion urgent
To Whom It May Concern,I am submitting a formal complaint regarding Slot Gallery Casino, which states that it operates under a Curaçao eGaming ...
Resolved
Resolved
Spinrise Casino - Ignoring my requests to self exclude
For the second time this week I have requested spinrise to close my account as I want to self exclude. Again, they are ignoring my email. Please see ...
Unresolved
€7,500
Unresolved
Instant Casino - Responsible gambling breachh
In August 2025 I requested a self-exclusion from my casino account due to gambling problems.The casino confirmed my request and informed me that my ...
Unresolved
€45,000
Unresolved
Trueluck Casino - Trueluck account closure
Title: TrueLuck Casino ignored self-exclusion request and allowed continued gamblingI am submitting a complaint regarding TrueLuck Casino for failing ...
Resolved
Resolved
Rajabets Casino - SelfExclusion Irresponsible gambling practices
I want to complaint on askgamblers ,I am trying to self exclude my account from past 9 months, they are not doing they are telling like this Hello Mr ...
Resolved
$665
Resolved
Gama Casino - Gama Casino ignored self exclusion request
Dear AskGamblers team,I would like to file a complaint against Gama Casino (operated by Fun Fusion N.V., license case OGL/2024/750/0202).Timeline of ...
Unresolved
$1,300
Unresolved
CasoolaCasino - Complaint against Casoola Casino and responsible gambling failure
On March 2, 2026, I contacted the casino’s customer support to request the closure of my account due to gambling addiction concerns. I clearly ...
Resolved
$12,000
Resolved
Frumzi Casino - Failure to Enforce Self Exclusion Resulting in Significant and Distress
In April 2025, I requested that my Frumzi account be closed and that I be self-excluded from gambling. I followed up on this request and explicitly ...
Resolved
€1,795
Resolved
CrownPlay Casino - Failure to Close Account Due Addiction
I asked crownplay to close my account permanently because of my gambling problem earlier this year. They did not close my account, nor put any ...
Resolved
Resolved
Slots Gallery Casino - Wont set a deposit limit
Hello.First of all, credit to slotsgallery for very fast verification and withdrawal. However, I've sent three emails requesting them to set a deposit ...
Unresolved
€2,797
Unresolved
Svenbet Casino - Allowed me to play with gambling addiction
I contacted Svenbet on 2nd January 2026 because I have a gambling addiction. And I told them to close my account permanently due to gambling addiction ...
Resolved
zł6,823
Resolved
Vegasino Casino - Selfexclusion request ignored
In January 2026 I formally requested permanent account closure and self-exclusion from Vegasino via email.I also contacted the operator multiple times ...
Unresolved
€1,000
Unresolved
Wettson Casino - Self exclusion not fullfilled
Hey on the 20th of February I emailed wettson telling them o have a gambling addiction and asking them to see exclude my account permanently, they ...
Resolved
Resolved
EmirBet Casino - Emirbet account closure
I would like to file a complaint regarding the Emirbet website in relation to my account closure request. I have sent approximately 20 emails asking ...