Payment Issues - Page 2

Kingmaker Casino - Breach of self exclusion and rejected partial refund offer 1000 EUR

Dear AskGamblers Team,I am submitting a new complaint against Kingmaker Casino regarding a severe breach of responsible gambling and self-exclusion ...

Legiano Casino - Self exclusion request was ignored and not actioned till now

I am writing to formally raise a concern regarding my self-exclusion request, which I submitted few weeks ago.Despite requesting to be self-excluded ...

Spinfin Casino - Breach of responsible gambling practices and player protection

Dear AskGamblers Team,I am writing to you to file a formal complaint against Spinfin Casino regarding a very serious breach of responsible gambling ...

Spinfin Casino - Casino Failed to Block Account After Addiction Disclosure

Dear AskGamblers Team,I would like to file a formal complaint against Spinfin Casino regarding a serious breach of responsible gambling practices.On ...

Zet Casino - Responsible Gaming tools violation

Hi,Over a year ago, I requested to have my account self-excluded permanently and also permanently closed due to having a gambling addiction. Although ...

Spinanga Casino - Account was reopened a year after my self exclusion

After a rough period last year I decided to close my account due to losing to much money, i was feeling addicted, after a year or so I suddenly ...

Bassbet Casino - Players Protection SelfExclusion

Dear Sir or Madam,I would like to submit a formal complaint regarding BassBet and a serious player protection issue.In February 2025, I requested to ...

MrPacho Casino - Attempting to Close Account

I contacted "Support" as directed by Live Help when I attempted to close my account with them. I emailed on May 2nd, it's now 7 day's later and 5 ...

Trueluck Casino - No Self Exclusion leads to huge financial loss

I am submitting this complaint regarding the handling of my requests for permanent account closure due to gambling-related harm.On 8 January, I ...

Rakebit Casino - Failed to self exclude

Since 6. april until 11. April, I tried to close my account because I have gambling problems and I lost too much money. It was really difficult to ...

Rakebit Casino - Self Exclusion Request Ignored Deposits Allowed After Gambling Addiction Declaration

On March 21, 2026, I explicitly informed Rakebit Casino about my gambling addiction and clearly requested immediate self-exclusion and account closure ...

Spin Casino UK - Casino has an fault with setting deposit limits

I’ve tried to set a deposit limit on numerous occasions and found there is a fault with this function which means I’ve gambled more than I wanted ...

Lucky Hunter Casino - Refusal to set self exclusion

Clients have no access to responsible gambling tools. But when i sent email to customer support to set self exclusion, no reply has been given and no ...

Vegasino Casino - My account opened after the self exclusion made me loose more

Hi I am facing a gambling issue and I informed the casino. After multiple attempts, I closed my account after losing 20-30k on 12 of feb 2026 and they ...

Vegas Hero Casino - Failed to self exclude me

HiEarlier this year I requested a permanent self exclusion from Vegas Hero and instigated a complaint with Askgambers which was rejected as I didn't ...

Rajabets Casino - Self exclusion request from my Rajabets Account

Hi team,Writing this after trying all the methods i could.Asked rajabets live support team to help me with the self exclusion of my account on ...

RoboCat Casino - Self excluded but they reopened my account

I am writing to formally submit a complaint against RoboCat Casino regarding a serious issue with my account. I am completely distressed and still won ...

Slots Gallery Casino - Close my account permanently

I wrote them bunch of emails and asked to self exclusion many times as I have a problem sometimes chasing losses but other sites have all have limits ...

Spinoloco Casino - i wrote and asked for self exclusion but they still lets me play

Wrote to them 2025-02-20 and told them that I had a gambling addiction and that i wanted to close my account, still I can deposit and play at their ...

Wazbee Casino - Casino ignoring my request for a permanent account closure for 19 days

I would like to bring to your attention the difficulties I am experiencing with Wazbee Casino when it comes to permanent account closure. On the 1st ...

Vegasino Casino - Self exclusion ignored and account reopened without my permission

I would like to submit a complaint against Vegasino regarding the failure to properly act on my repeated requests for account closure due to gambling- ...

Lucky7even Casino - Unprocessed gambling self exclusion request account still active

I am submitting this complaint regarding Lucky7even’s failure to process my gambling self-exclusion request and the ongoing risk this creates. ...

Spinrise Casino - Failure to close account and self exclusion

Notified the casino on 12th April of my wish to close my account and opt for self-exclusion for reasons of problem gambling.From then on, I received ...

Parimatch Casino - Self Exclusion or Permanent Closure Request

Hi Askgamblers and PariMatch team.Writing this complaint to help me self exclude or if possible permanently close my Parimatch account owing to my ...

Spinanga Casino - Self exclusion ignored for 8 months and 14772 kr lost after repeated closure requests

I am filing this complaint against Spinanga Casino for repeatedly failing to honour my self-exclusion and account closure requests, resulting in ...

Caspero Casino - Still open

Hi. I am not sure that my other complaint was submitted, so I am doing it again. Caspero Casino doesn´t have responsible gaming tools, so if you want ...

JeetCity Casino - Asked to permanently self exclude and told to think about it

I am writing to raise a formal complaint regarding how my request to close my account due to gambling harm was handled.On March 30th, I clearly stated ...

BC. Game Casino - Fake RG Limits

I deposited and lost on this website. I then added a $10 loss limit in their responsible gaming section (attached). With this limit added, I was able ...