Payment Issues - Page 4

Beonbet Casino - Beonbet ignored self exclusion request and refund claim

On April 10, 2025, I sent Casino a written request to self-exclude my account due to gambling addiction. Despite this, my account remained active, and ...

PokerStars Casino - Account freeze delay

I sent an email to PokerStars requesting to freeze my account due to a gambling problem. It took them 12 days to respond and freeze my account, which ...

Vave Casino - Operator ignored your Self Exclusion request and offered me bonuses instead

I am writing to escalate the lack of action by Vave and in particular one of their VIP manager named Hank. I first noticed the lack of responsible ...

Betpanda.io Casino - Reopened my permanently closed account requesting refund of deposits after 3 September 2025

On 3 September 2025, I emailed BetPanda support and requested that my account be permanently closed without the possibility to reopen it ever again, ...

SapphireBet Casino - Self exclusion request ignored and 2500000 ARS lost during delay

On 7 November 2025, I mistakenly activated a temporary pause on my SapphireBet account. The pause did not work, as I continued receiving promotional ...

Frumzi Casino - Casino failed to apply requested selfexclusion and allow gambling activity

Hello, I am filing an official complaint regarding Frumzi Casino for failing to apply my self-exclusion request. Because of their negligence, I ...

EmirBet Casino - Selfexclusion ignored

Dear Askgamblers Support Team,I am writing to file a formal complaint about Emirbet casino regarding the ongoing issues with self-exclusion system and ...

Lucky Hunter Casino - Ignoring Limit requests

I have attempted to set a deposit limit 4 times, twice through chat and twice via Email. It has been over 24 hours and I am getting no responses yet I ...

GGbet Casino - Self Exclusion request ignored account stayed open and deposits allowed

Hello,I would like to submit a complaint regarding GG.BET failing to implement my self-exclusion request.On July 3–4, I explicitly asked GG.BET ...

Spinrise Casino - Ignoring my request to set a deposit limit

Hello again. About a month ago I filed a complaint because Spinrise casino refused to exclude me from the casino. The complaint got rejected due to ...

All British Casino - GAMSTOP issue

I am raising a formal complaint against All British Casino, operated by L&L Europe Ltd, for allowing me to gamble despite being registered with ...

Spinrise Casino - Self exclusion not implemented

I have requested several times to be excluded in this site They cajoled me to accept bonuses or set limits but when I requested a 100 euro per month ...

Spinrise Casino - They will not self exclude me for a month now

After asking regularly for over a month, spinrise has still not self excluded me. I have made it very clear that I have a gambling problem and need to ...

Wyns Casino - Requested self exclusion which the ignored and let me deposit

I requested self exclusion and it was ignored by casino and I was allowed to deposit money again. Even now my account is still open after 4 days if ...

Spinrise Casino - Constantly delaying account closure request

Spinrise casino is delaying/ignoring my request to close my account permanately. I feel like I am playing too much at the moment and want close my ...

Trueluck Casino - Casino will not self exclude me

I have asked multiple times to have my account self excluded from TrueLuck Casino. When I asked via chat they informed me this must be done via email ...

Spinrise Casino - Refused to exclude me for 4 months after multiple requests

Over the past 4 months, I have requested an exclusion from Spinrise multiple times, clearly stating that I have a gambling problem. i have been ...

Slots Gallery Casino - Failure to action Self Exclusion Request sent 31 May 2025

I am writing to make a formal complaint regarding your failure to act on my self-exclusion request, which I first submitted on 31 May 2025.On that ...

Slottica Casino - Account closure problem and refund

Dear AskGamblers Team,I am writing to request assistance regarding an issue with Slottica Casino. Some time ago, I asked the casino to block my ...

Bassbet Casino - Self exclusion policy breach

I am reaching out for help regarding a self-exclusion breach that resulted in $8021CAD lost. I tried to resolve this directly with them, but they have ...

Spinight Casino - Account reopened after self exclusion

Hello,I'm here to ask for help, please, and especially to prevent my situation from getting worse.I'm explaining my problem. After losing more than ...

HeroSpin Casino - My self exclusion was ignored since February

I have tried to exclude myself multiple times from herospin. 3 emails and over 20 live chat attempts. They keep saying they can’t do it due to their ...

HotLoot Casino - Self exclusion and refund

Dear AskGamblers Team,I am submitting this formal complaint against Hotloot Casino for failing to comply with its obligations regarding responsible ...

Spinsy Casino - Ignored my exclusion request

Complaint description:On October 3, 2025, I asked Spinsy Casino support to immediately block my account because of a gambling problem. Despite this, ...

Leon Bet Casino - Violation of Responsible Gambling Policy

My experience with Leon Bet initially started well. I won a small amount playing Blackjack and was able to make successful withdrawals. A few hours ...

Slots Gallery Casino - Slots Gallery Casino account closure and limits

I have tried to close my account on Slots Gallery Casino multiple times, but they refuse to close it for some reason. I have sent 5 emails and asked ...

Sportaza Casino - Several months account still not closed

I asked Sportaza to close my account by email on June 23, 2025. No asnwer. I sent an email again on June 24, 2025. They answered June 25, 2025, asking ...

OhMySpins Casino - Account not closed responsible game

Hello,I'm here to find a solution to my problem and, above all, prevent my situation from getting worse.I'll explain: I've been a compulsive gambler ...