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Online Blackjack Online Roulette Online Poker Online Baccarat Online Bingo Online CrapsResolved
€490
Resolved
Spinsy Casino - Self Exclusion not granted
On 31st May2026, I informed Spinsy that I have a gambling addiction and requested permanent self-exclusion from your casino. I subsequently confirmed ...
Unresolved
€4,880
Unresolved
0x.bet Casino - 0xbet rejects my self-exclusion request
I am writing to formally complain about 0xBet Casino (0x.bet) for failing to honor my self-exclusion request and for months of deliberate delays, ...
Unresolved
€4,000
Unresolved
Glorion Casino - Responsible gambling procedures not enforced
I am disputing Glorion's failure to properly close my gambling account after I disclosed a compulsive gambling disorder and repeatedly requested ...
Resolved
€1,100
Resolved
Del Oro Casino - Failed to block my account due to gambling issues
Hello AskGamblers Team,I am submitting a complaint against Del Oro Casino regarding their failure to act on a responsible gambling request.On 16 ...
Resolved
€1,020
Resolved
Roby Casino - Account reactivated and promotions sent after official permanent closure confirmation
Dear AskGamblers Complaint Team,On 17.4.2026 I asked Roby Casino to permanently close my account for responsible gambling reasons.On 20 April 2026 ...
Unresolved
Unresolved
Evobet Casino - Refusing to exclude my account
Evobet does not provide any self-exclusion tools on its website. Due to gambling-related problems, I have repeatedly contacted their support team via ...
Resolved
€1,000
Resolved
Kingmaker Casino - Breach of self exclusion and rejected partial refund offer 1000 EUR
Dear AskGamblers Team,I am submitting a new complaint against Kingmaker Casino regarding a severe breach of responsible gambling and self-exclusion ...
Resolved
$2,458
Resolved
Legiano Casino - Self exclusion request was ignored and not actioned till now
I am writing to formally raise a concern regarding my self-exclusion request, which I submitted few weeks ago.Despite requesting to be self-excluded ...
Unresolved
Unresolved
Spinfin Casino - Breach of responsible gambling practices and player protection
Dear AskGamblers Team,I am writing to you to file a formal complaint against Spinfin Casino regarding a very serious breach of responsible gambling ...
Resolved
$1,200
Resolved
Zet Casino - Responsible Gaming tools violation
Hi,Over a year ago, I requested to have my account self-excluded permanently and also permanently closed due to having a gambling addiction. Although ...
Resolved
€670
Resolved
Spinanga Casino - Account was reopened a year after my self exclusion
After a rough period last year I decided to close my account due to losing to much money, i was feeling addicted, after a year or so I suddenly ...
Resolved
€1,132
Resolved
Bassbet Casino - Players Protection SelfExclusion
Dear Sir or Madam,I would like to submit a formal complaint regarding BassBet and a serious player protection issue.In February 2025, I requested to ...
Resolved
Resolved
MrPacho Casino - Attempting to Close Account
I contacted "Support" as directed by Live Help when I attempted to close my account with them. I emailed on May 2nd, it's now 7 day's later and 5 ...
Unresolved
€7,000
Unresolved
Trueluck Casino - No Self Exclusion leads to huge financial loss
I am submitting this complaint regarding the handling of my requests for permanent account closure due to gambling-related harm.On 8 January, I ...
Unresolved
Unresolved
Spin Casino UK - Casino has an fault with setting deposit limits
I’ve tried to set a deposit limit on numerous occasions and found there is a fault with this function which means I’ve gambled more than I wanted ...
Resolved
Resolved
Lucky Hunter Casino - Refusal to set self exclusion
Clients have no access to responsible gambling tools. But when i sent email to customer support to set self exclusion, no reply has been given and no ...
Resolved
$4,135
Resolved
Vegasino Casino - My account opened after the self exclusion made me loose more
Hi I am facing a gambling issue and I informed the casino. After multiple attempts, I closed my account after losing 20-30k on 12 of feb 2026 and they ...
Unresolved
€1,520
Unresolved
Vegas Hero Casino - Failed to self exclude me
HiEarlier this year I requested a permanent self exclusion from Vegas Hero and instigated a complaint with Askgambers which was rejected as I didn't ...
Resolved
Resolved
Rajabets Casino - Self exclusion request from my Rajabets Account
Hi team,Writing this after trying all the methods i could.Asked rajabets live support team to help me with the self exclusion of my account on ...
Resolved
€3,300
Resolved
RoboCat Casino - Self excluded but they reopened my account
I am writing to formally submit a complaint against RoboCat Casino regarding a serious issue with my account. I am completely distressed and still won ...
Resolved
$382
Resolved
Slots Gallery Casino - Close my account permanently
I wrote them bunch of emails and asked to self exclusion many times as I have a problem sometimes chasing losses but other sites have all have limits ...
Resolved
$100
Resolved
Spinoloco Casino - i wrote and asked for self exclusion but they still lets me play
Wrote to them 2025-02-20 and told them that I had a gambling addiction and that i wanted to close my account, still I can deposit and play at their ...
Unresolved
€340
Unresolved
Wazbee Casino - Casino ignoring my request for a permanent account closure for 19 days
I would like to bring to your attention the difficulties I am experiencing with Wazbee Casino when it comes to permanent account closure. On the 1st ...
Resolved
zł10,605
Resolved
Vegasino Casino - Self exclusion ignored and account reopened without my permission
I would like to submit a complaint against Vegasino regarding the failure to properly act on my repeated requests for account closure due to gambling- ...
Resolved
€283
Resolved
Lucky7even Casino - Unprocessed gambling self exclusion request account still active
I am submitting this complaint regarding Lucky7even’s failure to process my gambling self-exclusion request and the ongoing risk this creates. ...
Resolved
Resolved
Spinrise Casino - Failure to close account and self exclusion
Notified the casino on 12th April of my wish to close my account and opt for self-exclusion for reasons of problem gambling.From then on, I received ...
Resolved
Resolved
Parimatch Casino - Self Exclusion or Permanent Closure Request
Hi Askgamblers and PariMatch team.Writing this complaint to help me self exclude or if possible permanently close my Parimatch account owing to my ...
Unresolved
kr14,773
Unresolved
Spinanga Casino - Self exclusion ignored for 8 months and 14772 kr lost after repeated closure requests
I am filing this complaint against Spinanga Casino for repeatedly failing to honour my self-exclusion and account closure requests, resulting in ...