Payment Issues - Page 4

Spinrise Casino - Constantly delaying account closure request

Spinrise casino is delaying/ignoring my request to close my account permanately. I feel like I am playing too much at the moment and want close my ...

Trueluck Casino - Casino will not self exclude me

I have asked multiple times to have my account self excluded from TrueLuck Casino. When I asked via chat they informed me this must be done via email ...

Spinrise Casino - Refused to exclude me for 4 months after multiple requests

Over the past 4 months, I have requested an exclusion from Spinrise multiple times, clearly stating that I have a gambling problem. i have been ...

Slots Gallery Casino - Failure to action Self Exclusion Request sent 31 May 2025

I am writing to make a formal complaint regarding your failure to act on my self-exclusion request, which I first submitted on 31 May 2025.On that ...

Slottica Casino - Account closure problem and refund

Dear AskGamblers Team,I am writing to request assistance regarding an issue with Slottica Casino. Some time ago, I asked the casino to block my ...

Bassbet Casino - Self exclusion policy breach

I am reaching out for help regarding a self-exclusion breach that resulted in $8021CAD lost. I tried to resolve this directly with them, but they have ...

Spinight Casino - Account reopened after self exclusion

Hello,I'm here to ask for help, please, and especially to prevent my situation from getting worse.I'm explaining my problem. After losing more than ...

HeroSpin Casino - My self exclusion was ignored since February

I have tried to exclude myself multiple times from herospin. 3 emails and over 20 live chat attempts. They keep saying they can’t do it due to their ...

HotLoot Casino - Self exclusion and refund

Dear AskGamblers Team,I am submitting this formal complaint against Hotloot Casino for failing to comply with its obligations regarding responsible ...

Spinsy Casino - Ignored my exclusion request

Complaint description:On October 3, 2025, I asked Spinsy Casino support to immediately block my account because of a gambling problem. Despite this, ...

Leon Bet Casino - Violation of Responsible Gambling Policy

My experience with Leon Bet initially started well. I won a small amount playing Blackjack and was able to make successful withdrawals. A few hours ...

Slots Gallery Casino - Slots Gallery Casino account closure and limits

I have tried to close my account on Slots Gallery Casino multiple times, but they refuse to close it for some reason. I have sent 5 emails and asked ...

Sportaza Casino - Several months account still not closed

I asked Sportaza to close my account by email on June 23, 2025. No asnwer. I sent an email again on June 24, 2025. They answered June 25, 2025, asking ...

OhMySpins Casino - Account not closed responsible game

Hello,I'm here to find a solution to my problem and, above all, prevent my situation from getting worse.I'll explain: I've been a compulsive gambler ...

Rajabets Casino - Rajabets ignoring all self exclusion and account closure requests

I have repeatedly emailed Rajabets requesting permanent account closure and self-exclusion. However, they have not responded to any of my emails. This ...

CrownPlay Casino - Casino denying refund for self exclusion

On 31st January 2025, I submitted a self-exclusion request to Crown Play Casino, asking for my account to be excluded in accordance with responsible ...

Cosmobet Casino - Cosmobet ignored my self exclusion request I lost over 60000 EURO after requesting help

On 25 May 2025 at 20:15 CEST, I sent an urgent email to Cosmobet support requesting immediate self-exclusion due to escalating gambling problems. I ...

Cazimbo Casino - Account not closed self exclusion

Hello, I'm here because I'm having a problem with the Cazimbo website and I'm filing a complaint before the situation gets any worse. I'm an addicted ...

Lucky Block Casino - Refused self exclusion

Hi.On June the 3rd 2024 I asked the Lucky Block support team to close my account permanently due to gambling issues. This did not happen as I was able ...

Winnerz Casino - Winnerz failed to close my account despite my addiction request I lost all my savings and request a refund

On August 1st, 2025, I contacted Winnerz via live chat requesting the immediate and permanent closure of my account due to gambling addiction.The ...

Casinia Casino - Account not closed despite repeated requests to close it

In February I opened an account with Casinia casino. By March 6 I was gambling too much which I recognized so I requested to close my account as per ...

Cadoola Casino - Is unable to block my account

Cadoola Casino is unable to block my account even after 2 months of constant urging, emails and requests on live chat. I have problems with gambling ...

Bassbet Casino - Refused my account closure

Hello, I wrote to live chat to request my account be closed and they informed me to email customer support which I did straight away, I then received ...

RocketPlay Casino - Losses caused by a self exclusion that could be easily lifted

Dear Sir or Madam,On July 19, 2025, after a win, I placed a one-month self-exclusion at RocketPlay Casino. Due to my gambling addiction, I immediately ...

Casinobet Casino - Repeated account reopening

Dear AskGamblers Complaint Team,I am filing a complaint against Casinobet.com, a casino operating under a Curacao license, due to repeated and serious ...

BETVIBE Casino - Not allowing me to close my account

Hi AskGamblers,I've been playing with betvibe for the last few months. I am addicted to gambling and so I asked betvibe live chat to close my account ...

1xBet Casino - Urgent request for 1 year account suspension and refund following unprocessed Self Exclusion request

I am submitting this complaint regarding 1xBet’s failure to process my self-exclusion request submitted on May 23, 2025, requesting a one-year ...

RealSpin Casino - Request for refund and account closure request for Self Exclusion ignored

I am submitting a formal complaint regarding Real Spin’s failure to act on my self-exclusion request submitted on May 21, 2025. Despite receiving ...