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Casino Complaints

Need permanent self exclusion


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By Lifigol
3 weeks ago
Hi, I would like help closing my account with Blind Luck as I am a gambling addict and have been trying for several months to get them to do this. All I get back is a form to fill out, and the maximum suspension period is 1 month. So I would need to send in a form every month forever to stay blocked with them. I don't think that's reasonable. Can you help? I filled out a form but wrote 'indefinite' instead of 1 month, but it was immediately rejected with the information that the maximum is 1 month. This is despite clear information that I am a gambling addict and need help. What can I do? I am desperate and don´t want to fall back into misery again.
Disputed Casino Blindluck Casino

Discussion

User name

Dear Blindluck Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Blindluck Casino Complaint Stats

Resolved 0 / 1
Avg. Amount N/A
Avg. Complaint Duration 4 days
Avg. Response Time 4 days