Unresolved
$3,050
Unresolved
Glorion Casino - Self Exclusion Delay
Hello AskGamblers,I am looking for your assistance with Glorion Casino. On April 27, I clearly stated that I have a gambling problem and requested ...
Resolved
€425
Resolved
Millioner Casino - Failure to enforce self exclusion and continued marketing
Dear AskGamblers Team,I would like to file a complaint against Millioner Casino regarding their failure to properly handle my self-exclusion request. ...
Unresolved
€2,000
Unresolved
Lanista Casino - Refund and close accounts
On 22 June 2026 I requested the permanent closure of my account. After receiving your request for confirmation, I confirmed that I wanted my account ...
Unresolved
€50,000
Unresolved
Pistolo Casino - Failure of responsible gambling duties and predatory VIP practices
Dear Dispute Mediation Team / Licensing Authority,I am writing to lodge an official, urgent complaint against Pistolo Casino (Pistolo.com) regarding a ...
Resolved
$7,510
Resolved
Spinrise Casino - Complaint Against Spinrise Casino Failure to Act on Repeated Requests for Responsible Gambling Measures
To Whom It May Concern,I respectfully submit this complaint concerning Spinrise Casino and what I believe to be a serious failure to implement ...
Unresolved
Unresolved
Dolfwin Casino - Safer Gambling
I have tried to close my account countless times as I have a gambling problem, I have emailed the correct email and have still had no reply, I have ...
Resolved
€2,700
Resolved
Wazamba Casino - Complaint not answered
I am writing to make a formal complaint regarding Wazamba’s handling of my request for permanent self-exclusion due to gambling addiction and the ...
Resolved
$420
Resolved
Legiano Casino - Failure to comply with immediate selfexclusion request and unauthorized subsequent deposit
Hello,I am filing an official complaint against Legiano Casino for its flagrant failure to comply with its Responsible Gambling and self-exclusion ...
Resolved
kr10,115
Resolved
Casino Friday - Complaint Regarding Reopened Permanently Self Excluded Account
Dear AskGamblers Complaints Team,I am submitting this complaint regarding Casino Friday that reopened my account despite a prior permanent closure ...
Resolved
€490
Resolved
Spinsy Casino - Self Exclusion not granted
On 31st May2026, I informed Spinsy that I have a gambling addiction and requested permanent self-exclusion from your casino. I subsequently confirmed ...
Unresolved
€4,880
Unresolved
0x.bet Casino - 0xbet rejects my self-exclusion request
I am writing to formally complain about 0xBet Casino (0x.bet) for failing to honor my self-exclusion request and for months of deliberate delays, ...
Unresolved
€4,000
Unresolved
Glorion Casino - Responsible gambling procedures not enforced
I am disputing Glorion's failure to properly close my gambling account after I disclosed a compulsive gambling disorder and repeatedly requested ...
Resolved
€1,100
Resolved
Del Oro Casino - Failed to block my account due to gambling issues
Hello AskGamblers Team,I am submitting a complaint against Del Oro Casino regarding their failure to act on a responsible gambling request.On 16 ...
Resolved
€1,020
Resolved
Roby Casino - Account reactivated and promotions sent after official permanent closure confirmation
Dear AskGamblers Complaint Team,On 17.4.2026 I asked Roby Casino to permanently close my account for responsible gambling reasons.On 20 April 2026 ...
Unresolved
Unresolved
Evobet Casino - Refusing to exclude my account
Evobet does not provide any self-exclusion tools on its website. Due to gambling-related problems, I have repeatedly contacted their support team via ...
Resolved
€1,000
Resolved
Kingmaker Casino - Breach of self exclusion and rejected partial refund offer 1000 EUR
Dear AskGamblers Team,I am submitting a new complaint against Kingmaker Casino regarding a severe breach of responsible gambling and self-exclusion ...
Resolved
$2,458
Resolved
Legiano Casino - Self exclusion request was ignored and not actioned till now
I am writing to formally raise a concern regarding my self-exclusion request, which I submitted few weeks ago.Despite requesting to be self-excluded ...
Unresolved
Unresolved
Spinfin Casino - Breach of responsible gambling practices and player protection
Dear AskGamblers Team,I am writing to you to file a formal complaint against Spinfin Casino regarding a very serious breach of responsible gambling ...
Resolved
$1,200
Resolved
Zet Casino - Responsible Gaming tools violation
Hi,Over a year ago, I requested to have my account self-excluded permanently and also permanently closed due to having a gambling addiction. Although ...
Resolved
€670
Resolved
Spinanga Casino - Account was reopened a year after my self exclusion
After a rough period last year I decided to close my account due to losing to much money, i was feeling addicted, after a year or so I suddenly ...
Resolved
€1,132
Resolved
Bassbet Casino - Players Protection SelfExclusion
Dear Sir or Madam,I would like to submit a formal complaint regarding BassBet and a serious player protection issue.In February 2025, I requested to ...
Resolved
Resolved
MrPacho Casino - Attempting to Close Account
I contacted "Support" as directed by Live Help when I attempted to close my account with them. I emailed on May 2nd, it's now 7 day's later and 5 ...
Unresolved
€7,000
Unresolved
Trueluck Casino - No Self Exclusion leads to huge financial loss
I am submitting this complaint regarding the handling of my requests for permanent account closure due to gambling-related harm.On 8 January, I ...
Unresolved
Unresolved
Spin Casino UK - Casino has an fault with setting deposit limits
I’ve tried to set a deposit limit on numerous occasions and found there is a fault with this function which means I’ve gambled more than I wanted ...
Resolved
Resolved
Lucky Hunter Casino - Refusal to set self exclusion
Clients have no access to responsible gambling tools. But when i sent email to customer support to set self exclusion, no reply has been given and no ...
Resolved
$4,135
Resolved
Vegasino Casino - My account opened after the self exclusion made me loose more
Hi I am facing a gambling issue and I informed the casino. After multiple attempts, I closed my account after losing 20-30k on 12 of feb 2026 and they ...
Unresolved
€1,520
Unresolved
Vegas Hero Casino - Failed to self exclude me
HiEarlier this year I requested a permanent self exclusion from Vegas Hero and instigated a complaint with Askgambers which was rejected as I didn't ...
Resolved
Resolved
Rajabets Casino - Self exclusion request from my Rajabets Account
Hi team,Writing this after trying all the methods i could.Asked rajabets live support team to help me with the self exclusion of my account on ...