Unresolved
€4,880
Unresolved
0x.bet Casino - 0xbet rejects my self-exclusion request
I am writing to formally complain about 0xBet Casino (0x.bet) for failing to honor my self-exclusion request and for months of deliberate delays, ...
Unresolved
€4,000
Unresolved
Glorion Casino - Responsible gambling procedures not enforced
I am disputing Glorion's failure to properly close my gambling account after I disclosed a compulsive gambling disorder and repeatedly requested ...
Resolved
€1,100
Resolved
Del Oro Casino - Failed to block my account due to gambling issues
Hello AskGamblers Team,I am submitting a complaint against Del Oro Casino regarding their failure to act on a responsible gambling request.On 16 ...
Resolved
€1,020
Resolved
Roby Casino - Account reactivated and promotions sent after official permanent closure confirmation
Dear AskGamblers Complaint Team,On 17.4.2026 I asked Roby Casino to permanently close my account for responsible gambling reasons.On 20 April 2026 ...
Unresolved
Unresolved
Evobet Casino - Refusing to exclude my account
Evobet does not provide any self-exclusion tools on its website. Due to gambling-related problems, I have repeatedly contacted their support team via ...
Resolved
€1,000
Resolved
Kingmaker Casino - Breach of self exclusion and rejected partial refund offer 1000 EUR
Dear AskGamblers Team,I am submitting a new complaint against Kingmaker Casino regarding a severe breach of responsible gambling and self-exclusion ...
Resolved
$2,458
Resolved
Legiano Casino - Self exclusion request was ignored and not actioned till now
I am writing to formally raise a concern regarding my self-exclusion request, which I submitted few weeks ago.Despite requesting to be self-excluded ...
Unresolved
Unresolved
Spinfin Casino - Breach of responsible gambling practices and player protection
Dear AskGamblers Team,I am writing to you to file a formal complaint against Spinfin Casino regarding a very serious breach of responsible gambling ...
Resolved
$1,200
Resolved
Zet Casino - Responsible Gaming tools violation
Hi,Over a year ago, I requested to have my account self-excluded permanently and also permanently closed due to having a gambling addiction. Although ...
Resolved
€670
Resolved
Spinanga Casino - Account was reopened a year after my self exclusion
After a rough period last year I decided to close my account due to losing to much money, i was feeling addicted, after a year or so I suddenly ...
Resolved
€1,132
Resolved
Bassbet Casino - Players Protection SelfExclusion
Dear Sir or Madam,I would like to submit a formal complaint regarding BassBet and a serious player protection issue.In February 2025, I requested to ...
Resolved
Resolved
MrPacho Casino - Attempting to Close Account
I contacted "Support" as directed by Live Help when I attempted to close my account with them. I emailed on May 2nd, it's now 7 day's later and 5 ...
Unresolved
€7,000
Unresolved
Trueluck Casino - No Self Exclusion leads to huge financial loss
I am submitting this complaint regarding the handling of my requests for permanent account closure due to gambling-related harm.On 8 January, I ...
Unresolved
€2,300
Unresolved
Rakebit Casino - Failed to self exclude
Since 6. april until 11. April, I tried to close my account because I have gambling problems and I lost too much money. It was really difficult to ...
Unresolved
$4,170
Unresolved
Rakebit Casino - Self Exclusion Request Ignored Deposits Allowed After Gambling Addiction Declaration
On March 21, 2026, I explicitly informed Rakebit Casino about my gambling addiction and clearly requested immediate self-exclusion and account closure ...
Unresolved
Unresolved
Spin Casino UK - Casino has an fault with setting deposit limits
I’ve tried to set a deposit limit on numerous occasions and found there is a fault with this function which means I’ve gambled more than I wanted ...
Resolved
Resolved
Lucky Hunter Casino - Refusal to set self exclusion
Clients have no access to responsible gambling tools. But when i sent email to customer support to set self exclusion, no reply has been given and no ...
Resolved
$4,135
Resolved
Vegasino Casino - My account opened after the self exclusion made me loose more
Hi I am facing a gambling issue and I informed the casino. After multiple attempts, I closed my account after losing 20-30k on 12 of feb 2026 and they ...
Unresolved
€1,520
Unresolved
Vegas Hero Casino - Failed to self exclude me
HiEarlier this year I requested a permanent self exclusion from Vegas Hero and instigated a complaint with Askgambers which was rejected as I didn't ...
Resolved
Resolved
Rajabets Casino - Self exclusion request from my Rajabets Account
Hi team,Writing this after trying all the methods i could.Asked rajabets live support team to help me with the self exclusion of my account on ...
Resolved
€3,300
Resolved
RoboCat Casino - Self excluded but they reopened my account
I am writing to formally submit a complaint against RoboCat Casino regarding a serious issue with my account. I am completely distressed and still won ...
Resolved
$382
Resolved
Slots Gallery Casino - Close my account permanently
I wrote them bunch of emails and asked to self exclusion many times as I have a problem sometimes chasing losses but other sites have all have limits ...
Resolved
$100
Resolved
Spinoloco Casino - i wrote and asked for self exclusion but they still lets me play
Wrote to them 2025-02-20 and told them that I had a gambling addiction and that i wanted to close my account, still I can deposit and play at their ...
Unresolved
€340
Unresolved
Wazbee Casino - Casino ignoring my request for a permanent account closure for 19 days
I would like to bring to your attention the difficulties I am experiencing with Wazbee Casino when it comes to permanent account closure. On the 1st ...
Resolved
zł10,605
Resolved
Vegasino Casino - Self exclusion ignored and account reopened without my permission
I would like to submit a complaint against Vegasino regarding the failure to properly act on my repeated requests for account closure due to gambling- ...
Resolved
€283
Resolved
Lucky7even Casino - Unprocessed gambling self exclusion request account still active
I am submitting this complaint regarding Lucky7even’s failure to process my gambling self-exclusion request and the ongoing risk this creates. ...
Resolved
Resolved
Spinrise Casino - Failure to close account and self exclusion
Notified the casino on 12th April of my wish to close my account and opt for self-exclusion for reasons of problem gambling.From then on, I received ...
Resolved
Resolved
Parimatch Casino - Self Exclusion or Permanent Closure Request
Hi Askgamblers and PariMatch team.Writing this complaint to help me self exclude or if possible permanently close my Parimatch account owing to my ...