Unresolved
Unresolved
Bet365 Casino - Withdrawal problems
I made a withdrawal request 07/07/2020 I am still waiting for funds 24/07/2020 I have contacted live chat and customer service daily each time I'm ...
Resolved
$1,550
Resolved
Betway Casino - Sent the wrong payment to an incomplete account number
I never received a $1550 withdrawal from my miscing4life account even after 11 business days, yet they insist the payment went through and are denying ...
Rejected
$3,271
Rejected
1xBet Casino - Still haven't processed my payment
Hello everyone, Im from Indonesia and I was a customer of 1xindo.com (1xbet site on Indonesia). I have some trouble with withdrawing on that site. I ...
Resolved
£280
Resolved
Casino Planet - Delayed payment
I tried to withdraw funds on 12/07, I then submitted verification documents on 12/07. I still haven’t received any funds and it’s been a week. I ...
Resolved
Resolved
Raging Bull Casino - Refuse to pay or assist me and decline to explain why
I have screen shots and emails of the correspondents between the casino and I if possible please inform me on how and where to upload screenshots and ...
Resolved
$2,205
Resolved
VoodooDreams Casino - Giving me the run around
hello i made a deposit on voodoo dreams casino on july 8 2020 and withdrew 2205... i submitted my documents and wait quite a few days for an answer ...
Resolved
$1,050
Resolved
Planet 7 Casino - Have not received payment
I had originally placed a withdrawal in early June and they continued to give me excuses about when it would be processed in live chat, and I ...
Resolved
€2,545
Resolved
Cool Play Casino - Stalling withdrawal saying its under review
I made my first deposit at CoolPlay, and cancelled my welcome bonus, so i only played with real cash. I deposited 100€ and was able to get up to ...
Resolved
€3,360
Resolved
Betchaser Casino - Giving me the runaround with payments
On February 19th I won €4,359.8 at Betchaser Casino. I originally deposited with BTC. After winning they asked me for some documents for me to ...
Rejected
€2,300
Rejected
22bet Casino - Cant access my account, no support and no answers for over 2 months
Hello dear sirs,Since I opened my account nr 192606493 on 12th may 2020. After 10 days I couldn't login into my account anymore. All the times I ...
Resolved
$9,077
Resolved
Genesis Casino - Withdrawals pending due to Verification Process delay now day 6
I joined genesis casino recently and found the site very decent. I was lucky enough to make some money, requested a withdrawl and then received faster ...
Resolved
$500
Resolved
Cool Cat Casino - Multiple payments delayed
Hello my name is Jacob < surname removed >. I have been playing through cool cat casino for quite a while now and have had many withdrawals in the ...
Rejected
$2,380
Rejected
Planet 7 Casino - No Sign of Payout
Hi i was told that my withdrawal of $2380 has been paid on the 12/07/20 it is now 10 days and still nothing has shown up in my bank account. it was ...
Resolved
$282
Resolved
Live Casino - No option to withdraw to Neteller support ignores messages
I made a $300 deposit with Neteller to live.casino, played slots and blackjack. Then I tried to request a withdrawal but Neteller was not an option in ...
Resolved
$2,425
Resolved
Cool Cat Casino - Won't process my $2,500 withdrawal
ive been trying for a month to get my money from this casino i original won $7500 and lost back 2500 so i tried to cash out 2500 twice because that is ...
Unresolved
€771
Unresolved
Stakes Casino - Confiscated my winnings and my own money as well
Hi I am writing this email because I have been robbed by stakes casino. This is the first time when I actually feel that I have been cheated and so it ...
Resolved
€202
Resolved
Parimatch Casino - Refusing to say how long my account verification procedure will take
Hello, i have problems with parimatch. I have sent them all needed documents from me. My id card in front and back, a selfie with holding my id card ...
Resolved
€584
Resolved
Gunsbet Casino - Cashout problems
Hi,I made a deposit using my neosurf account. When i tried to cashout, they send me emial and wrote'We would like to inform you that your withdrawal ...
Rejected
£1,183
Rejected
VegasHero Casino - 10 weeks withdrawal time
Currently experiencing problems with Vegas Hero.I requested a withdrawal for 1183.20 poundsSubmitted all verification, now they want to bank transfer ...
Resolved
$16,636
Resolved
Club Player Casino - Delayed $16,636 withdrawals
ClubPlayer:$16636. Dear Ask Gamblers: Please help me collect my winnings from ClubPlayer casino. I have been owed $16,636 for well over a year and I ...
Unresolved
€15,000
Unresolved
Spin Casino - Unclear responses
On Friday July 10 I deposited $400 and recieved a matching $400 in bonus. Only playing Baccarat my total went to $30,000. I went to withdraw and was ...
Resolved
£200
Resolved
Rizk Casino - Withdrawal Delayed
Hi TeamI have been following up regarding my withdrawal but the only email that I get is that this has been forwarded to the relevant team. I had put ...
Resolved
£730
Resolved
VegasHero Casino - Delayed £730 payment and account verification
Hi i hope you can help me get my winnings from Genesis Global / VEGAS HERO. I am owed a total of £730. My account is also blocked so cant log in to ...
Resolved
€491
Resolved
Gudar Casino - Delayed withdrawal over 1 week
On 10th of July I requested a withdraw of 191€ and on 15th of July a withdraw of 300€. Total amount: 491€Both withdraws are still "under review ...
Resolved
Resolved
Slots of Vegas Casino - Requested withdrawal, got account closure instead
I won & requested to withdrawal $800 from Slots of Vegas in June. They sent me an email saying congratulations on your winnings but first I needed to ...
Resolved
£1,535
Resolved
Sloty Casino - After weeks of waiting still no sign from my withdrawal
I would like to make a complaint against Sloty Casino and advise people to stay away from playing here.I was sent this email:----------We would like ...
Rejected
$2,000
Rejected
Raging Bull Casino - Unpaid withdrawal and suspending my account without any explanations or notice
Raging Bull Casino suspended my account without any information after I was trying to widthraw $2000 of my winnings. I have deposited and lost a lot ...
Rejected
£601
Rejected
Casino Gods - 10 weeks later still no withdrawal
I would like to make a complaint against Casino Gods and advise people to stay away from playing here.I was sent this email:Dear Dean,Thank you for ...