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Pots of Luck - Pending withdrawal of £574.15 for weeks

RESOLVED
Complaint Info
Disputed casino Pots of Luck Casino
Reason Delayed payment
Amount £ 574.15
Kunalldn United Kingdom
Posted on June 10, 2021

Hi there,

I am waiting for 4 pending withdrawals totalling £574.15. The earliest of which dates back to 26th of May. They asked for documents to confirm my affordability on the 1st June which was submitted on the same. They advised it would take 2-3 days. After multiple follow ups I still don’t have a response and keep getting automated responses asking for my details again.

I would love it if you could help with getting the money out. Thanks!

Kunal

Kunalldn United Kingdom
Posted on June 10, 2021

Hey,

I just received a notification from my bank that the payments have been made, just waiting for it to clear into my account. Less than 6 hours after this complaint going live when I have been chasing for 2 weeks.

Thanks so much for you help!!

AskGamblers
Posted on June 10, 2021

Dear @Kunalldn,

Following your confirmation of a successful check receipt, the AskGamblers Complaint Team considers the complaint resolved and it is being officially closed now. Should you face issues with your payment/s again or in case the payment check does not clear as expected, please feel free to contact our team and request reopening of the complaint.

Thanks for your cooperation.

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