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Deposit amount not credited more than 20 days


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By pmsr
2 days ago

Dear AsKGamblers Support Team,

I am writing to raise a complaint regarding a deposit that has not yet been credited to my gaming account.

I successfully completed the payment, and the amount has been debited from my bank/payment account. However, the deposit has still not been reflected in my account balance.

Deposit Details:

- Deposit Amount: 300 INR

- Date & Time: 30th June 2026 7:16 pm

- Transaction ID/Reference Number: 227737152647

- Payment Method: [UPI]

I have already waited for a reasonable amount of time, but the funds have not been credited. I kindly request that you investigate this issue and assist in resolving it as soon as possible.

I have attached the payment proof and transaction details for your reference. Please let me know if you require any additional information.

Thank you for your prompt attention to this matter. I look forward to your response and a quick resolution.

Sincerely,

Parimatch account D 380693880

The ticket was created, and the ticket was solved, but the deposit amount was not received.

Ticket no: 113180750

Disputed Casino Parimatch Casino
Reason Other
Amount ₹300

Discussion

86 hours left for pmsr to respond.
User name
Greetings pmsr,

We are pleased to inform you that your ₹300 transaction under Ticket ID: 113180750 has been successfully credited to your betting account.

Kindly log in to your account and verify your balance. If you have any further questions or require additional assistance, please do not hesitate to contact us.

Thank you for your patience and cooperation.
User name loyalty-level-1
I have provided you required document, please solve it
User name
Greetings,

To assist us further with the transaction review, we kindly ask you to provide an updated bank statement showing the relevant transaction details.

Please ensure that the document clearly displays the transaction date, amount and account details related to the payment in question.

Once we receive, we will review the information and proceed with the necessary checks.

Thank you for your cooperation.
User name
Greetings,

We would like to let you know that we are still actively working on your transaction with ticket 113180750. We sincerely apologize for the delay and kindly ask for your continued patience while the relevant team completes the review.

We will keep you informed and provide an update as soon as we receive further information.

Thank you for your understanding and cooperation.

Parimatch Casino Complaint Stats

Resolved 239 / 314
Avg. Amount $2,442
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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