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I am vip club member and my manager not responding since 10 days regarding my bonus she always on leave


Hi Askgamblers team,

I am vip club member of parimatch, my account is vvip club, parimatch give me personal vip manager,

Every week on Monday I received my vip weekly bonus,

This week from 22/12/2025 to 29/12/2025 my account activity is very good and I'm deposit more than 12 lakhs rupees,

I'm lost so much money this week so I eligible for big bonus as weekly cashback bonus,

But my vip manager Linah on leave since 10 day's , I'm informed parimatch team support that my manager not available so kindly please give me back-up vip Manager so I can receive my weekly bonus,

But they not giving any other manager,

This week I'm also reached my vip level 18, also I don't receive my level up bonus 😞,

Because my manager not available since 10 day's,

Very very unprofessional service from parimatch,

Disputed Casino Parimatch Casino
Amount ₹60000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I want to give my manager Linah 5 star for there fast support,

I'm also giving 5 star rating for parimatch website, they take care of us ,

Thank you parimatch team and my vip manager Linah 💗👌🏻👌🏻
User name loyalty-level-2
Okay so I'm now Marked my compliant as resolved 💗💗💗❤️,

Thank you parimatch team for your response.
User name loyalty-level-2
Dear parimatch team,

I fully satisfied your service 👌🏻,

But why my weekly bonus reduced from 30000 INR very low ,

Parimatch Casino Complaint Stats

Resolved 233 / 308
Avg. Amount $2,486
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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