Resolved
$372
Resolved
BETJOY Casino - Withdrawal rejected and not processed
This casino is closing on oct 31 2018 from the newsletter they sent by email. However i still have 372 usd pending withdrawal to mastercard which they ...
Resolved
$2,144
Resolved
Royal Ace Casino - Lied multiple times and still not received my funds
Have been lied to multiple times and just flat out fed up requested on the end was approved on the 12th of September. Was told it was mailed in the ...
Resolved
€360
Resolved
Omni Slots Casino - Stalling €360 payment intentionally
Hi. There's not much to explain here. Been waiting for my withdrawal for 18 days now after a little playing, and I have sent around 5 emails asking ...
Resolved
$507
Resolved
Slots of Vegas Casino - Not getting paid
I have been approved for my withdrawal on Sept. 21st for a withdrawal that I claimed on August 31st I have been calling them for weeks and they keep ...
Resolved
Resolved
Cloudbet Casino - Withdrawal delayed / not processed
I am writing to you regarding a withdrawal i have requested from cloudbet.com.On their website they clearly indicate that withdrawals are processed ...
Unresolved
Unresolved
BitcoinPenguin Casino - Declined my winnings with absurd reasons
I’m writing because I made the mistake of joining Bitcoin Penguin Casino. I’m hoping that my dispute can be mediated or that at the very least I ...
Unresolved
€2,099
Unresolved
QBCasino - Not letting me withdraw full balance
Last week I make a deposit at QBCasino of €200. I receive a bonus and finish all the wagering I needed. My win was €2.099,20. The problem begins ...
Rejected
$14,000
Rejected
Anonymous Casino - Closed my account with $14,000 balance
Hi, I have many accounts with Anonymous Casino. One of my accounts I have a very large balance - about 14000.00. The I tried cashing out I noticed ...
Rejected
£700
Rejected
21.com Casino - Suspended my account due to fictitious self-exclusion
I have a few account with 21.co.uk and with their affiliated sites I have in the past had cooled down on other sites but from looking at the list of ...
Resolved
€1,100
Resolved
Casilando Casino - Winnings Unfairly Confiscated Citing Bonus Terms Violation
I joined up with Casilando at 11am on 16th October, and utilised the Welcome Bonus. At 11:57 am , i made a Withdrawal of 1100 euro . To this point in ...
Resolved
BTC3
Resolved
Cloudbet Casino - Delaying 2.5 BTC payment, ignoring my emails
I have withdrawal pending with cloudbet for over 72 hours. They say on site withdrawals can take "up to 24 hours". Support on chat tell me "it will be ...
Unresolved
€140
Unresolved
Buzz Slots Casino - Stalling small withdrawal, not responding to my emails
Hi. I won 140 euros in this casino and wanted to withdraw this money. Previously, I already took off and passed the identity check. The week the money ...
Unresolved
kr37,873
Unresolved
Platinum Play Casino - Unfair confiscation of 37K+ SEK and no answers for 6 months
Hi,I have a complaint regarding Platinum Play Casino (platinumplaycasino.com).I made 3 depostis of 2000 SEK (roughly 200 EUR) and won some money on ...
Unresolved
$130
Unresolved
Spin Palace Casino - Just took my $130 and refused to provide any further information
In September I received a deposit bonus. Played allowed games with allowed bets. Finished wagering. Made withdrawal. After some time I decided to log ...
Resolved
Resolved
Royal Ace Casino - Account locked without reason after requesting winnings
On 10/17/18 I made a $30 deposit and got a promo of I believe 300% won $1100+ made withdrawal of 1100 and sent in all docs, the following morning I ...
Unresolved
€100
Unresolved
Cromwell Casino - Withdraw not working, No response from support
(I have submitted the attached files by email)Two weeks ago I have created a new account in this casino and used a 10 euro free bonus. I have then ...
Resolved
kr3,400
Resolved
Freaky Vegas Casino - Delayed and 'lost' withdrawals
Hello! I made a deposit of 100:- SEK on FreakyVegas 2018/08/30 and used one of their available bonuses. I played through the bonus and converted the ...
Resolved
€271
Resolved
BoVegas Casino - Won't verify my account and process my withdrawal
Hi,I sent the extensive list of documents to BoVegas which included all of the following:Photo ID CardBirth CertificateProof of AdressBank ...
Resolved
€1,330
Resolved
Bronze Casino - Payment delayed
I have been trying to make a withdrawal for over a week now.I have had confirmation on three separate occasions (in emails) that my payment will be ...
Resolved
£180
Resolved
777 Casino - Stalling verification, not responding
I am absolutely disgusted and overall stressed with this whole situation. The lack of contact and explanation is disgusting and I am quite honestly ...
Resolved
$300
Resolved
Captain Jack Casino - Can't get my account verified
I deposited 30 on a 400% bonus, did playthrough so decided to withdraw my winnings ($420 - $120 bonus). The casino said I cannot do any withdrawals ...
Resolved
$60
Resolved
PokerStars Casino - Verification runaround
Hi,On Oct 3rd,2018 I opened a pokerstars account and deposited $60 US. An hour and a half later I first attempted to play but a pop up notice said my ...
Resolved
Resolved
Cool Cat Casino - Restricted login and never paid winnings
I have waited the amount of time I have verified my information more than once. Now I am restricted from casino. They won't talk to me. My first ...
Resolved
$2,200
Resolved
LeoVegas Casino - Account locked with 2,200 NZD due to "Random security check"
On September 16th 2018 I had a large win of 2,200 NZD with LeoVegas casino. Upon my withdrawal attempt, I was informed that my current ID had expired ...
Resolved
Resolved
Planet 7 Casino - Account Revoked Without Further Info
I made a straight up deposit at Planet 7 in the amount of 500$, I didn't use any bonuses codes. I built it up to over 2500$. I requested a cash out, ...
Resolved
€1,636
Resolved
Red Star Casino - Applying bonus terms even though bonus has been lost
Dear Ask Gamblers teamI registered and made 2 deposits to Redstar casino, during the first one I claimed bonus and lost both deposit and bonus. There ...
Resolved
$585
Resolved
Raging Bull Casino - Still Awaiting Withdrawals
On the 21st of September I was informed via email that my withdrawal was sent to the processors and it would take 7 - 15 days for wire transfer to ...
Resolved
$830
Resolved
Ruby Slots Casino - Run around on payment
I submitted withdraw sept 11. Casino terms state 7 buisiness days. Approval then 7-10 payment. Everytime I contact chat to find out where it is I get ...