I'm sorry for your frustration and unfortunately, I don't have good news for you...
You made a $50 deposit and redeemed a coupon (5XPLAY-NOMAX-SK.164 BASESLOADED)--the amount of the coupon was $175. All bonus funds are non-withdrawable and as such, would be removed from your withdrawal amount. The minimum withdrawal amount is $100, which means you would have had to have made (minimally) a withdrawal amount of $275 to cover the bonus and receive any funds.
Our terms are very clear on this:
All Deposit Bonuses: Standard Wagering Requirements
12. Unless specifically stated otherwise, bonus amount is always considered non-cashable and will be removed from the amount of your withdrawal request. E.g., if the Player receives a bonus of $100 and later requests a $390 withdrawal, the $100 bonus will be removed, and the withdrawal will total $290. Withdrawal requests made for less than the bonus received will be denied and returned to the Player's account.
Additional Terms Applicable to ALL Bonuses
5. When using a deposit bonus, any withdrawal request must exceed the sum of the deposit and the deposit bonus. E.g. If the Player deposits $100 and receives a $100 bonus, the withdrawal request must exceed $200.
The $102 was returned to your player account (July 1) so you could attempt to build your balance, however, I see you played the funds down to $0 on the same day.
With this, there is no withdrawal pending to be approved or paid.
I wish you all the best,