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Casino Pobeda - Delayed $2,900 payment by a month, no answers

UNRESOLVED
Complaint Info
Disputed casino Casino Pobeda
Reason Delayed payment
Amount $ 2900
Posted on June 8, 2019

09.05.2019 my account was vertified and i made 2900 usd withdrawal to neteller. It took 2 weeks from Casino Pobeda to answer that they could not process it. DIdint tell any reason. Money was returned to my casino account. I was instructed to use another deposit method with minium deposit and then withdraw by method. Obviously i tried first deposit with 3 different visa cards from 3 different banks. Deposits did not go through. Called to the banks and there was no issue with these transactions. So i made webmoney account and succesfully made deposit to Casino Pobeda. After that i made again that 2900 usd withdrawal to webmoney. Now again after two weeks i havent got my withdrawal. Almost daily i contact to livechat because casino pobedas finacial department keeps ignoring my emails. Only email i got from finacial department was when my account was vertified. From live chat i havent got any real answers except last weekend i was promised to get my withdrawal this week. Still nothing. Why isint this casino yet blacklisted ? Still hoping i get my withdrawal as promised. Please someone help me ?

AskGamblers
Posted on June 13, 2019

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

AskGamblers
Posted on July 8, 2019

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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