Unresolved
Unresolved
RooBet Casino - VIP Account terminated without explanation
On Tuesday 18/May/2021 i received an email from Roobet saying that they will terminate my account because irregularities has been found. I replied ...
Resolved
$554
Resolved
Tsars Casino - Payout still not processed after weeks of waiting
Hello there,It has been 2 weeks since my last withdrawal(23/05/21) and I still don't have it. In their terms and conditions it says only 3-5days. I ...
Resolved
£3,900
Resolved
Casino Gods - Passed the 72 hour verification period and no pay out
Case #04719564It has now passed 72 hours and documents still not verified. Live chat says due to workload it will take longer which is against their T ...
Rejected
€5,375
Rejected
Fortune Clock Casino - Unable to withdraw for 6 days
I have won’t over 5000 on the casino and they are not paying me the money. They state in terms and conditions that they pay back via the method you ...
Unresolved
£250
Unresolved
Pots of Luck Casino - Withdrawal delayed by two weeks, no reason given
I have been a verified customer for more than a year now. On 26.05.21 I have requested a withdrawal of £250.I don’t play using bonuses so there is ...
Resolved
$761
Resolved
Raging Bull Casino - Withdrawal declined after all verifications and documents supplied
I have had my identity verified. Supplied all documents and details provided. When I have received responses I have followed instructions, most of ...
Resolved
$1,223
Resolved
PokerStars Casino - Restricted account to play
Hello! One month ago my account was restricted to play on PokerStars. When I contacted through email they asked me to send documents, so I did. But ...
Resolved
$2,417
Resolved
Slot Madness Casino - Slot Madness still delaying payments
I had a win at Slot Madness several weeks ago. I double checked all of the terms and conditions to make sure I was in compliance and then requested a ...
Resolved
$6,100
Resolved
Tsars Casino - Delayed payment of 6100 AUD
Hi, requested cashout of $6100 in 4 payments at Tsars casino on 06/05/2021. Till now I haven't received any dollas. Every times I asked them about ...
Resolved
€750
Resolved
Beem Casino - Withdrawal on hold since 6 weeks
I completed my verification and made a withdrawal request which is still not processed since 6 weeks! 15 times contacted support and they give me 10 ...
Resolved
$600
Resolved
Planet 7 Casino - Delayed payment of only 600
I requested winning of $600 back in April 13, 2021. Filled the credit card authorization form and the steps to verify identity through third party. I ...
Resolved
руб.45,000
Resolved
ZigZagSport Casino - ZigZagSport Casino does not withdraw my money for 16 days
Hello!I have been a client of this casino for a long period of time, for several years now.Everything has always suited me, but times change ...On 04/ ...
Resolved
€156
Resolved
Explosino Casino - Withdrawal pending since more than 9 weeks
I requested a withdrawal via Ecopayz on 22nd of March 2021. At the beginning of April 2021 they told me via live chat that I should cancel the ...
Resolved
Resolved
mFortune Casino - Closed my accounts and ignoring any contact
I haven't played at Mfortune and their other sites, Cashmo, Casino2020, DrSlot, Pocketwin and MrSpin, for a little while. Around 2 weeks ago I tried ...
Resolved
$1,025
Resolved
LeoVegas Casino - Stalling my withdrawal for 10+ business days
I withdrew $1025 on 16/05 and went to support chat to have them process and approve it, was told it was done and received the email but the withdrawal ...
Resolved
£201
Resolved
Spela Casino - Withdrawal not received in timeframe
I have made a withdrawal on the 22nd of may which I have still not received funds I have not been asked for any further identification and I have also ...
Resolved
£800
Resolved
Genesis Casino - Delaying withdrawal
I won £800 on the slots. They haven't responded to 2 messages I have sent them. Their online chat is a Bot so can't get a response. They charged £19 ...
Resolved
€1,057
Resolved
Beem Casino - Delaying my skrill withdrawal of 1000 Euros
Let's get the thing from the beginning. I joined beem casino via a referral link from a twich stream I watch, I used the first deposit bonus ...
Resolved
€1,500
Resolved
Beem Casino - Delaying payments
I made my account a few days ago and did the verification, i deposited 100 using the first deposit 150% bonus and completed the wager with 1500 euro. ...
Resolved
Resolved
Kassu Casino - Verification delay and payment
I submitted my verification documents on May 12th 2021. This was required to process my payment on a slots win. I haven't heard anything back about ...
Resolved
Resolved
Dreams Casino - 7 months delayed withdrawal
I have requested my withdrawal in November of 2020, everything was verified by multiple customer service reps, and their system even says 12/12/ ...
Resolved
€2,000
Resolved
Fortune Clock Casino - Refusing to payout on my winnings of €2,000
I have been a loyal customer of fortune clock for some months and have recently won big with €2000 euros. I have tried multiple time to withdraw and ...
Resolved
$2,113
Resolved
Planet 7 Casino - Planet7 Casino delayed withdrawal from May 5th 2021
My bitcoin withdrawal of $2500 was submitted on may 5th. I got an email a day later saying all my documents were approved then I got an email a day or ...
Resolved
$100
Resolved
Ruby Slots Casino - Never received my payment
I got a free play 50 dollar chip and I completed the wagering requirements which was like 30x I had like 500 but it says only 100 can be redeemed from ...
Resolved
€500
Resolved
Argo Casino - Two weeks late still no pay nor update
Hello,I made a deposit into Argo casino on May 5th. After playing some slots I finished with a balance of 592. I requested a max withdrawal of 500 ...
Resolved
€36,000
Resolved
Jackpot Paradise Casino - €36,000 Withdrawals in process for months
Hi!I try to get help / some clarity to my withdrawal process, I have tried to get a timetable how my withdrawals are processing but haven't get any ...
Resolved
Resolved
Kassu Casino - Long verification process leading to a delay of receiving my withdrawals
Firstly, I made a withdrawal on 27th May 2021 and then I made a second withdrawal on 28th May 2021. After the second withdrawal I was requested by ...
Resolved
$2,000
Resolved
SlotJoint Casino - Withdrawal drama
Hi,On the 24th April I won $1000 x 2 at slotjoint, I did my withdrawal on both amounts separately but on the same day. They checked out one within 1 ...