Rejected
Rejected
888 Casino - Withdrawal never came to my bank account
Hello,I want to inform you about my issue with 888Casino Team! on 02/04/2022 they approved and transferred my winnings to my bank account via Wire ...
Resolved
Resolved
Parimatch Casino - Withdrawal suspended as soon as I won a decent amount
I started betting on this app and lost some money. I submitted all the required documents and got my account verified. I was able to withdraw funds as ...
Resolved
Resolved
Playerz Casino - Bet refused randomly in live roulette
I put the bet on Evolution gaming live roulette right after the spin. Just before the next spin landed on number 20 I got a message "bets refused".I ...
Resolved
€80
Resolved
Locowin Casino - Delaying withdrawals Even if I am verified and made the kyc
Delaying withdrawals. Submitted the KYC on 12th of January. Did a withdrawal on the 17th of January. Now I won €50 from freespins and they register ...
Resolved
£7,303
Resolved
Kassu Casino - Holding my withdrawals for more than 14 days
First I’ve been using Kassu and I believe it is last. I've won 7.300£ on 16 of February today is second of March still don’t have my money. I ...
Resolved
$3,000
Resolved
Slots of Vegas Casino - No update on withdrawal request
Hello,Once again It is past the 5 business days and I am waiting for an update on my withdrawal request. I try to give the casino time to provide an ...
Resolved
€110
Resolved
King Billy Casino - KingBilly 110 EURO via Coinspaid not credited
I recently made a deposit of roughly 110 EURO and have not yet been credited 2 days after transaction was completed.I have generally very good ...
Resolved
$104
Resolved
Mr.Bet Casino - Crypto not credited
Deposited via the website using my crypto currency ETH. Apparently payment failed and it was not honored or credited to my account. I have ...
Resolved
$14,243
Resolved
Planet 7 Casino - Delayed payment for three months
I contacted Planet 7 casino several times about my pending withdrawals for 1-3-22Here are 2 messages from casino support via live chatMy identity was ...
Resolved
$2,080
Resolved
Ruby Slots Casino - Delayed Payment since February 18th
Hello, I made a withdraw on 2/18 for $2200 at Ruby Slots. I just keep being told to check back in 24 hours for an update. I’ve had issues before ...
Resolved
£0
Resolved
888 Casino - Inadequate Self Exclusion Checks
I refer to to my accounts with: 888.com moongames.com vegasspins.com & SecretSlots.com - which as I understand, are all entities under the 888 Group. ...
Unresolved
€300
Unresolved
Olympus Play Casino - Long time to receive withdrawal
I submitted my withdrawal for 300 euro on 11/2/22, t&c’s state up to 7-21 days to receive. The support team state exactly the same paragraph each ...
Unresolved
₹25,700
Unresolved
Silver Sands Casino - Silversands not allowing me to withdraw money
9-3-2022 Deposited R5000 via EFT in my Silversands casino Account9-3-2022 Played video poker to the wager amount of +- R8509-3-2022 Deposited bitcoin ...
Resolved
£5,000
Resolved
Casino Gods - Withdrawal processing delay
Submitted a withdrawal on Sunday evening . Within an hour asked to verify my account , which was then approved on Monday morning. Was informed it ...
Resolved
Resolved
888 Casino - Unfair and unjustified confiscation of legitimate winnings!
Hi,My name is Robinson Callum.I opened an account with 888 on the 4th of June,2016.I sent in my ID documents for verification and I got an email ...
Resolved
Resolved
Casino Extra - Verification of personal data stalled
Hello,It's been 2 weeks since my personal documents and my means of payment have been verified.I still have no answer although it is indicated an ...
Resolved
$35,000
Resolved
Woocasino - Refusing to continue paying my win
I have been playing at WooCasino since mid December, I have made a total of 31 Deposits and 43 withdrawals without any issues, my account has been ...
Resolved
£2,050
Resolved
Kassu Casino - Having trouble getting my money
It’s been 14 days since I tried to withdraw 3 different amounts £1000, £855 and £200. Sent all necessary documents had my ID approved and ...
Resolved
€340
Resolved
Locowin Casino - Bonus game winnings not added to my balance
I played a game called Voodoo Gold 2 days ago and I won a bonus game. From that bonus game I won 340 euros. After the bonus game ended the money was ...
Resolved
Resolved
Platincasino - Decline of document
I have tried to confirm many times that my skrill has the same home address than my account on platin casino site. I have sent attached skrill ...
Resolved
Resolved
True Fortune Casino - Casino refuses to pay-up
In their terms and conditions it states a withdrawal will take no longer than 18 business days. I put in for a withdrawal on 02/08. About a month ago ...
Unresolved
$4,800
Unresolved
Jackpot City Casino - Withdrawal Issue with no answers
I made a withdrawal of $4,800 dollars, and they keep asking for verification information, which I have submitted about 5 times each now, it gets ...
Resolved
Resolved
Optibet Casino - KYC issues
Hi,I can’t verify my account due to an unusual KYC request and the Casino no longer investigates the issue:"As a reminder, please provide a bank ...
Resolved
$7,690
Resolved
Beem Casino - Delayed withdrawals going on 3rd week now
Delayed cashouts going on 3rd week now of $7,690 not even 1 cashout has been processed this is really unprofessional and ridiculous. I have been ...
Unresolved
€800
Unresolved
FireSlots Casino - Need help with the withdrawal
I have made a withdrawal from fireslots casino about 7 months ago 08.10.2021 and still not getting my money. I have asked in live chat many times and ...
Resolved
$500
Resolved
Bovada Casino - Declined check
I'm having problems cashing my bovada check, I've tried several different avenues. I recently deposited it into my credit union account where it has ...
Resolved
$11,800
Resolved
Silver Oak Casino - Delayed Payments
Six requested withdrawals made 12/11/21 and 12/19/21 and 1/27/22, for $11,800 total.Despite reaching out through online customer service and being ...
Resolved
$4,150
Resolved
Grand Hotel Casino - Grand Hotel don't pay my win about 4150 USD since 47 days
I played for 8 years in the Casino Rewards group. Since 5 years in Grand Hotel. It's a member of Casino Rewards.In January 2019 I had a win of 1000 ...