Confiscated all my winnings without saying why

Please sir help me

Vbet is misleading you and me, why are you rejecting my complaint, I am ready to give you all types of documents regarding the payment issue.

This is my statement... I can't uplaod it and send to Vbet Casino because of a data stealer issue with Vbet Casino.

You can check it in the screenshot also the UPI transaction ID APLAPa3ded4bd539e307f0766f2bcc628c2

I connected with the bank and they are saying that the transaction was already completed by our side that's why transaction details and UTR details were provided already.

I have my bank statement but I can't upload it here because of a data stealer issue with Vbet and vVet is not doing well you know very well about Vbet and their support or response to recent complaints against them.

If AskGamblers needs additional documents related to this query I will send them to you via email ... I'm connected with Hope customer care support on behalf of AskGamblers.

Please don't reject my complaint... Everyday Vbet changes their UPI deposit gateway and they are doing scams with people

Hello. I have probleme with vbet.com

50 days ago my account was closed with no reason for checking my betting history.

Balance 4300$

I don't know how many times need to check history but I think 50 days to much for this.

AskGamblers can you help me with my problem? I really need this money.

Support always says it is normal procedure and I must wait, but never tell me when the deadline for this procedure is.

Vbet send me my money. Stop this!!!

Hello Askgamblers,

Pls help me, vbet.com blocked my account with 1046604 UAH (equivalently 27900 USD)

05.08.2023 i won a lot money on slot Big Bass Amazon Xtreme"

After that I made withdrawal request:

400 000 UAH

400 000 UAH

346 000 UAH

My request received status Pendind.

The next evening I received an email from Felix support_vbet.com:

Dear user, Vbet game account number 1613***

Hello!

We would like to inform you that your withdrawal request was rejected by the payment system FulgurPayTRX with which you tried to withdraw funds.

In this case, you can try to withdraw money again.

After which I went to the site and did everything as written in the letter, creating new withdrawal request, but after a few minutes my request was rejected.

I tried to withdraw again, but I got error ATTENTION

Client Locked.

I decided to ask support chat what's happened and received an answer:

- I am sorry the account is blocked as your playing style is not according to our terms and conditions.

- I don't understand what you're talking about. I didn't break any rules

- I have already mentioned, the details

are not shared with the customer service.

Not understanding what was happening, I decided to write to [email protected] , and told them that there must be some mistake on their part.

I received a response the next day:

Dear user

Vbet account number 1613***

For now, the account is still in the security sidebar. We cannot provide more detailed information. You can check the verification process every few days. We will send clarification requests to the appropriate department

I waited patiently, realizing that this was some kind of mistake and that soon they would figure it out and understand that I had not violated anything and they would unblock me.

I wrote every few days and received the same answer that the check was not completed yet, I couldn’t provide details and there was no deadline for completing the check.

Two months have passed and nothing has changed, I get the same answer. I can't log into my account and I can't receive money.

Two months is enough for any check and I suspect that the check could not find reasons not to pay the money and decided to do a check on me that will never end.

I attach all the evidence and screenshots.

Askgamblers help me pls🙏

Hello Askgamblers,

Please help me, I have been waiting for more than 15 days for Vbet to let me withdraw money.

The support answers me that they gave my account for verification, and they can’t say anything more.

My profile is fully verified and I have submitted all required documents.

It is too clear they are stealing me and keeping my money. I just want to withdraw my funds (210 €)

Please help me figure it out and get my money.

Thanks

I will try to be direct. On 04/17 I created my account on Vbet and made my first deposit (500 BRL). On 04/18 I placed my first bet and I won. Then my balance increased up to 1800 BRL.

On 04/19 I used a Freebet (welcome bonus - 250 BRL) and I lost. Then the next time I tried to sign in the site I received the message 'ClientLocked'.

On live chat I was told that my account would be in analysis for 25 days. The agent told me to send my documents to verify my account using e-mail. I did it.

But the answer was the same. I should wait 25 days and the agent didn't even told me why it happened. I didn't do anything wrong.

So 27 days have passed and today I asked if my account was available. The answer was they have no news about it and I should wait patiently.

It is too clear they are stealing me and keeping my money. I just want to withdraw my funds (1800 BRL).

I know it is not a casino problem, but if they are able to do this in sports they can do worse in casino. The problem here is not on the bets. The problem is the account locked with no reason. Please help me. It is too much money for my reality.

All the conversations are in PT-BR. But I will attach it.