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I made a withdraw following all the rules and now I have no access to any of my casino accounts


Hello my name is Derrick Wescott of NY l, Ive been using Raging Bull casino for months without issues, I've even made a few withdrawal requests one of $350 and another of $600 and they honored the withdraw with zero problems! They took there fee's and their cut then sent the rest within 76hrs like they said they would! I was very happy!!

So I continued to make multiple deposits and yes I would use a deposit coupon with my Bitcoin deposit! the last one I used and now out of nowhere I'm having an issue with was a coupon that allowed up to 4x to be used and actually they gave the option in my transactions to reuse the coupon so I did and I made sure to read the rules of the coupon to be sure I wasn't doing anything against protocol!

So anyway I won a bigger sum of money with this coupon for the 1st time along with a deposit of $32 from Bitcoin! After winning and playing through there playthrough I decided to requested a withdraw just like I've done in the past! But this time of $750 which was just a little more than the last 2x!

They again took their fee of $81! But this time when I was suppose to receive my winnings 76hrs after my request just like I did before using the Coindraw method just like before! Now instead of getting my winnings after 76hrs now all of a sudden my account is restricted!? And I keep getting the offline site!?

I can't even look at my transactions or contact them about this problem!?? I mean everything was working great up until I was to receive my winnings?

I did everything by the book and I carefully read everything before making my withdrawal plus it allowed me to request the withdrawal with no problems! What I don't understand is why they won't let me to contact them? And what's annoying is I've deposited way more $ over the past few months then I will ever probably win back but as soon as I make a request for just little more then I did last time, its like they dropped me and now are avoiding me! That sounds like something a place would do if they were scamming you?

Disputed Casino Raging Bull Casino
Amount $750

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Directk9,

The AskGamblers Complaint Team is kindly asking you to let us know if you consider the complaint resolved. Please note that in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name loyalty-level-2

So I need to apologize Raging Bull casino did follow through with everything they said they would! I wasn't expecting for it to take the extra days then before but I was unaware of the cyber attack and couldn't find that info online so that's when I filled my complaint, but I do admit when I'm wrong and this is one of those situations where I was wrong! So again I apologize and other than my account being restricted again, I'm very happy with the results! And I would also like to thank ASKGAMBLERS for the help they provided me as well!!


Thank you

<full name removed>

User name
Hi Directk9--

Friday afternoon, our servers fell victim to cyber attacks. Our websites, casinos, emails and other assets were affected by this. Immediately, our IT's and security team began addressing this and by yesterday, 70% of our websites and casinos and some emails were back online. We've been working around the clock and hope to have everything resolved within the next 24 - 48 hours.

At the moment, I am simply responding to players to inform them of what has occurred. Later this week when I have full access to accounts, I'll be able to begin responding to players regarding their issues.

I'm sorry for the delay with this, but I will be in touch as soon as possible.

Much appreciated,

Tawni

Raging Bull Casino Complaint Stats

Resolved 588 / 639
Avg. Amount $2,569
Avg. Complaint Duration 14 days
Avg. Response Time 3 days
Slotsia
COMPLAINT REFERRED BY AGCCS PARTNER Slotsia (48)

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
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91h left
$12,500