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Wild.io Casino

Our Rating CasinoRank
8.5/10
CasinoRank
Player Rating 234 reviews
9.6/10
234 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Wild.io has a well-organised website that makes it easy for the user to deposit cryptocurrencies and access top slots, table and live casino games.

Promo offers are followed by games and as you scroll down you can see the leaderboards as well as more information about the casino. Everything can be accessed through the side menu, while there are also some useful links in the footer.

What we like
  • Almost instant withdrawals
  • No withdrawal fees
  • 24/7 live chat
What we don’t like
  • Does not support fiat currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wild.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, X, Instagram, Discord

General Information About Wild.io Casino

Wild.io Casino is a crypto-only casino where you can log in and enjoy a large variety of slots, tables, live games and more. It also offers the ultimate mobile gaming experience for all your crypto needs.

As the online casino is relatively new to AskGamblers, you may not see any Wild.io player reviews yet, but keep checking or head to our forum and see if it's being discussed there.

Our expert Wild.io Casino Review will now explain everything you need to know before you become a member. From payments to withdrawal time frames, and verification documents, to customer support options and games, we have it all covered.

StallCation

Complaints

Read the complaints other players have left for Wild.io Casino. Learn more about complaints.

Show all complaints
Wild.io Casino - Missing tournament results
I am writing this complaint as I am still waiting on the " appropriate team" from the casino to respond or offer me a solution to my problem. So during the days of 04/04/25 to 04/06/25 the casino was running a tournament called booming bonanza, the tournament was going well for me and I saw myself on the leaderboard as high as 2nd place and as low as 4th place in the tournament. So I go to bed and wake up to find no results for the tournament and under the finished tournaments tab, this particular Tournament is non existent. Like it never even happened. When I asked the casino for the results initially they denied the tournament existed. After the second or third time they acknowledged that the tournament existed and was over but then they claim that I finished the tournament out of the money in 14th place, so I asked them to show me the results and want to know why the results from every tournament both before and after this particular Tournament are posted in the fished tournament tab. They claim that they no longer have access to the results that show I finished in 14th place, and the appropriate team would investigate this further and respond to me via email. It's been several days since and I've heard nothing at all about it.I spent thousands of dollars in this particular tournament as I was seeing great results in the standings and I would like them to refund all of my money lost during the tournament, since they are keeping the results from me. I'd appreciate you time in looking into this and I hope you can help me get my money back especially since they have had so much time to create a phony tournament result and game log.
staus Resolved
Wild.io Casino - KYC delay and no response from support
I am submitting this complaint regarding an unresolved issue I have encountered with the online gambling platform Wild.io.

After signing up and playing a game on the platform, I won my bet and attempted to make a withdrawal. My withdrawal request was rejected, and I was informed that I needed to complete the KYC (Know Your Customer) verification process.

I promptly submitted the documents I had available. Shortly after, I received another message from the Wild.io team requesting additional documentation. These included:

The back of my national ID card, and

A photograph of myself holding the ID card alongside a paper displaying the word "Wild.io," my signature, and the current date.

I complied with their request and submitted all the required documents.

However, more than 24 hours have passed, and I have not received any response from Wild.io regarding the status of my verification or withdrawal. I have attempted to reach out multiple times via email and live chat, but unfortunately, I have received no response whatsoever.

While I genuinely appreciate the design and experience the website offers, this lack of communication and the delay in processing a simple KYC verification is highly unprofessional and unacceptable. I am deeply concerned about the transparency and responsiveness of their customer support.

I kindly request that AskGamblers assist in ensuring Wild.io honors my withdrawal request and communicates with me regarding the status of my KYC verification.

Thank you for your assistance.
staus Resolved
Wild.io Casino - Insufficient deposit instructions mistake

Hello, 1 week ago I started playing at wild.io casino and was trying to figure out fastest deposit options. I did BCH and DOGE desposits, they were too slow, so o proceeded with 1000 USD worth of ETH deposit from my Binance account.

I did deposit via pressing on QR code option and scanned QR with my Binance app, and not at any point I could've suspected that it would use wrong network.

Apparently, deep in Wild.io T&C there's a line mentioning that ETH must be sent via ERC20 network only, which is nowhere visible on the wallet deposit page. There are no any links to how to deposit section, nothing also mentioned in the small tooltip section there.

As result, I trusted that QR deposit address would be correct and trusted it , but since it was sending ETH from Binance, it autodetected it as BSC20 and tokens were sent via wrong network.

I contacted support, they opened an internal ticket 6080 and it's been a week without any progress whatsoever. Every time I contacted support, I get same "it's in progress" reply and that's it. According to Binance own guidelines, listed here: https://academy.binance.com/en/articles/how-to-recover-crypto-transferred-to-the-wrong-network-on-binance, it's same wallet address and recovery should either very easy (if wallet supports multi-network) or fairly easy (if not, just needed to export tokens using private key to a wallet supporting BSC20).

I understand that mistakes do happen, and that it's players responsibility to verify everything, but I must mention that lack of guidance in UI in the Wallet doesn't help to avoid such mistakes, especially when you result measures such as QR codes to provide mistake-free environment where you don't have to read all T&C before making a deposit.

It's significant amount nonetheless, which shod be fairly easy to recover, hence I raising the topic here for additional help and attention to speed it up.

staus Resolved
$1000
Wild.io Casino - Bonus expired 6 days earler

Hello

I deposited 202 USDT approx on 6th November AM. There was an issue with my account not showing the bonus so support had to keep telling me my wager left. In the evening of this day I had wagered over 60% with a balance of around 750 left (202 of this was my initial deposit).

I logged in on the 7th and the welcome bonus had disappeared from my account. The welcome bonus is valid for 7 days to be able to beat the wagering requirements as per their terms and conditions. I raised it on this date, and every time I email or ask them (I’ve asked every day for the last 5 days) and keep getting the same copy and paste response of roughly the below:

Thanks for your reply and for your continued patience.​

We truly understand how frustrating this situation must be for you, and we sincerely apologize for any inconvenience caused. Please be assured that your case is being actively handled by the appropriate team, and we are consistently pushing for updates to ensure progress.

The team is working hard to resolve the issue, and while we are unable to provide a specific timeline, we will notify you as soon as we have a meaningful update.​

We kindly ask for your understanding that frequent requests for updates do not speed up the process, as the team is already prioritizing your case. We can assure you that once there is new information, you will be promptly informed.

I constantly ask for a manager to contact me and get ignored. I’ve also asked why they can’t just adjust my balance but still keep getting ignored.

I’ve since wagered my initial deposit but I should still have around 550 in bonus funds but I keep getting fobbed off

I’ve no choice but to submit this complaint as it shouldn’t take this long to resolve

staus Resolved
$750

Complaint Statistics

Resolved 13
Avg. Amount $ 189
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
9.6/10 234 reviews

Top reviews from our players

I like the player loyalty bonuses offered, daily, weekly, and weekly, returns on wagered amounts.
the staff is super responsive & helpful.
large variety of slots & games, & one of the few casinos that has a decent selection of games with $0.01 slots.

it sometimes feels as though the slots are a bit tighter than other online casinosnive played at. I've yet to experience a large win, or even one that puts me even with my losses.
I'm sure the rtp is on par with other casinos, it just feels as it it were a bit harder to win here.

Hello awildee, Thank you for your detailed feedback! We're glad to hear that you enjoy our player loyalty bonuses, responsive staff, and the large variety of games, including low-bet ones. We understand your concerns about the slot payouts and appreciate your honesty. If you have any suggestions or need assistance, please feel free to reach out. We hope your luck turns around soon, and you enjoy more winning moments with us! Sincerely, The Wild.io Team

user avatar

That it allows you NO DEPOSIT BONUSES AND GIVES YOU FREE SPINS WITHOUT DEPOSITING TO PLAY ONLINE SLOTS. And that it gives you free points to claim for free bonuses and all the above.

Hello Mizz.tayy27, Thank you for your feedback! We're delighted to hear that you appreciate our bonuses. It's great to know that these features enhance your experience with us. If you have any suggestions or need assistance, please feel free to reach out. Enjoy your time playing online slots with us! Warm regards, The Wild.io Team

user avatar

I like the easy sign and also like the promotions and the bonuses pretty much I like everything about Wild.io, especially the instant cash outs💋😍

The only thing I can say I dislike about Wild.io and the reason why I didn't rate this casino 10 out of 10 is that they don't send any kind of notification to you when you have bonus spins awarded to you from Wild.io in your casino account. This is a problem because they expire really fast sometimes in less than a day so if you're not playing every day and checking in you will lose any bonuses given to you from the casino.

I like that they accept crypto and that they have quick payouts. Their customer service is quick and excellent at their job. They are on several social media platforms and hold contests and give away free bonus spins. They show they care about their customers.

I dislike that they ask for deposits so often and play through on bonuses are to high. They need to lower the play through and not make the rules so hard to understand .I Also dislike that their aren't more casinos like theirs. We need more good casinos that we can rely on.

Dear Renee45, Thank you for your in-depth feedback! It's wonderful to hear you appreciate our support for crypto, fast payouts, and outstanding customer service. We also appreciate your insights regarding the playthrough requirements. We understand that clear and fair rules are crucial for a positive gaming experience, and we will certainly consider your comments as we strive to improve. Your input helps us become better, and we're grateful for your support. Have fun and best of luck! Warm regards, The Wild.io Team

user avatar

Its uses friendly interface and easy to use
Easy withdrawals
Easy verification
Online promotion and weekly freebies
Customer service support is always available to attend which is a nice one

Hello Mayor9ce07, Thank you for your great feedback! We're glad to hear that you find our user interface friendly and easy to navigate. It's wonderful to know that our withdrawal process, verification, online promotions, and weekly freebies have met your expectations. If you have any suggestions or need assistance, please don't hesitate to reach out. Enjoy your time with us! Warm regards, The Wild.io Team

user avatar

There are tons of games, cashout is easily done and fast. Deposit bonuses are also really good. And great customer service. I highly recommend to just about anybody

Hello Kingrollos, Thank you for your excellent feedback! We're thrilled to hear that you enjoy our vast game selection, quick and easy cashout process, and generous deposit bonuses. We're also glad that our customer service has met your expectations. Your high recommendation means a lot to us. If you have any suggestions or need assistance, please feel free to reach out. Enjoy your gaming experience! Kind regards, The Wild.io Team

user avatar

Fastest withdrawal using crypto
Best support - quick and always helpful.

Great selection of games, always adding new ones too

Great promotions and tournaments

Hello Whatdoyaknow, Thank you for your positive review! We're pleased to hear that you enjoy our fast withdrawals and appreciate our responsive and helpful support team. It's great to know you value our extensive game selection and the regular addition of new titles. If you have any suggestions or need assistance, please feel free to reach out. Enjoy your time with us! Kind regards, The Wild.io Team

user avatar

best online platform I've seen. great selection of games and wonderful customer service! cashouts are very fast and just overall is a wonderful place to play, win money, and just have fun!

Hello jaron3364, Thank you for your wonderful feedback! We're delighted to hear that you find our platform to be the best online, with an excellent variety of games and outstanding customer service. It's great to know you appreciate our quick withdrawals and enjoy the overall experience. If you have any suggestions or need assistance, please don't hesitate to reach out. Enjoy your time with us and have fun! Sincerely, The Wild.io Team

user avatar

Great interface, easy to play on, reminds me a lot of my favorite casino I used to play on. Support is super fast and attentive, would recommend to anyone!

Nothing yet. I only wonder about the ease of cashouts as I have yet to make it to that point yet. I have nothing but good things about Wild from every source though!

Hello dwsholdings, Thank you for your kind words! We're delighted to hear that you enjoy our user-friendly interface and find it reminiscent of your favorite casino. It's great to know that our support team has been fast and attentive. We're confident that you'll have a smooth experience with our cashouts when you reach that point. If you have any questions or need assistance in the meantime, please don't hesitate to reach out. Enjoy your time at Wild.io, and happy gaming! With appreciation, The Wild.io Team

user avatar

I have good experience with wild.io casino it has fast withdrawal within 5 minutes
And good customer support who help always once I need with a friendly manner
I tried lot of casinos but I think wild.io is the best now

Hello Sou84, Thank you for your positive feedback! We're thrilled to hear that you've had a good experience with Wild.io, especially with our fast withdrawals and friendly customer support. It's great to know that out of all the casinos you've tried, you consider Wild.io the best. If you ever have any suggestions or need further assistance, please feel free to reach out. Enjoy your time with us! Sincerely, The Wild.io Team

user avatar

Wild.io Casino News

Read all news about Wild.io Casino, check for updates and stay tuned for exclusive bonuses.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
Promotion Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!

Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.

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