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VoodooDreams Casino

7.5
CasinoRank
5.9
Player rating 52 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Completely instant-play format
  • Powered by some of the leading software providers
  • Includes live dealer casino
  • Available on mobile
  • Live chat support is an option
  • Secured with SSL encryption
  • Proven fair by independent audits
What we don’t like
  • Numerous country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Norwegian, Swedish, Finnish, German, Russian

Established

2016

Licences

Malta Gaming Authority, Swedish Gambling Authority, Isle of Man Gambling Supervision Commission

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

MasterCard, Neteller, Visa, Euteller, Trustly, Skrill, EnterCash, Zimpler, Citadel Instant Banking, EPS, Giropay, iDebit, instaDebit, Paysafe Card, Sofort

Currencies

Australian dollars, Canadian dollars, Denmark kroner, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, Swedish kronor, US dollars

Withdrawal Methods

MasterCard, Neteller, Visa, Euteller, Skrill, Trustly, Entercash

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: Not offered
Cheques: Not offered
Card Payments: 2-6 days
Pending Time: 24-48 hours

Withdrawal Limit

EUR 100,000 per month

Software

Games Global, NetEnt, Betsoft, Play'n GO, NextGen Gaming, Thunderkick, Gamomat, Quickspin, Yggdrasil Gaming, Evolution Gaming, Push Gaming, Nolimit City, Elk Studios, Blueprint Gaming, Big Time Gaming, Pragmatic Play, Just For The Win, Old Skool Studios, Genesis Gaming, Rabcat, Quickfire, Playson, iSoftBet, Lightning Box, Red Tiger Gaming, Skillzzgaming

RTP

Publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

VoodooDreams Casino is the official online casino that features a solid portfolio of online slots and table games, in a secure and user-friendly environment, regardless of whether players are using a mobile, tablet or computer. The games are running on the well-known software platforms like NetEnt, Microgaming, NextGen Gaming, Thunderkick, Betsoft, Play’n GO, and many more providers. Likewise, the casino offers a unique loyalty program to top up players’ winnings. The website is available in English, Swedish and Norwegian. VoodooDreams Casino is licensed and regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission.

Restricted Countries and Territories

People who reside in certain countries are not allowed to open an account at VoodooDreams Casino. The list of restricted countries includes Afghanistan, Belgium, Bulgaria, China, Cuba, Denmark, France, Hong Kong, Ireland, Italy, Singapore, Spain, Turkey, UAE, United Kingdom, United States and its dependencies, military bases and territories including but not limited to American Samoa, Guam, Marshall Islands, North Mariana Islands, Puerto Rico and the Virgin Islands.

Virtual Gaming

Regardless of their preferences, members of VoodooDreams Casino will find some of the best video slots, powered by NetEnt and Microgaming. More precisely, the casino is a home to the popular titles like Starburst slot, Gonzo's Quest slotGame of Thrones slot and Dracula slot. There are of course the progressive slots with enormous jackpots like Mega Fortune slotHall of Gods slots and Mega Moolah slot.

For those who prefer table games, VoodooDreams Casino offers blackjack, baccarat and roulette. In particular, players can find alternatives like European Roulette, French Roulette, Blackjack Double Exposure and Baccarat Professional Series.

Furthermore, the casino offers video poker variants, like Deuces Wild, Jacks or Better, Joker Wild and Double Joker.

Live Games

VoodooDreams has a brand new live casino with the best live dealer games, powered by NetEnt. It is very easy to access live casino games, regardless of whether players prefer using desktop, tablet or mobile. More importantly, all games are available in full HD. Additionally, the casino is expanding their selection of live games from just live roulette and blackjack to include more live dealer games soon.

Mobile Gaming

Players who want to access their favourite games on the go can easily do so, thanks to the VoodooDreams mobile casino. The site’s HTML5 interface works smoothly with almost any compatible mobile device, from the iPhone to Android-powered devices and more. No download is required.

Support

The casino ensures that players get prompt assistance by offering a live chat service, available 24/7. The support is also offered by email.

Security and Fairness

VoodooDreams website is secured with SSL encryption, whose purpose is to keep players' sensitive information and private transactions safe from third parties.

Since the casino features some of the most trusted software providers in the iGaming industry, like NetEnt, players can be sure the outcome of their games are always fair and unbiased.

Player Reviews

5.9
52 reviews
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Date
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Player rating
Lil
July 10, 2023
1

There is nothing to like about this casino, they’re customer service is shocking, although I provided all the necessary paperwork they ask, they keep on asking and asking and asking and I keep providing yet they cannot be bothered to process my withdrawal. SHOCKING!!!!!! Not poor extremely poor, I would never recommend it to ANYONE!

MatideO
June 28, 2021
6

This site has impressive graphics that make them more exciting o play there. somehow it was nice that they have live dealer games and a live chat function too. However, I also saw a lot of problems here too.

I actually had a problem with the payment methods that are available in different countries. There are also many countries that are restricted on this site. I think those are forgivable but when I had to withdraw, I was badly annoyed at how long it took compared to other sites.

mvpzollow
June 9, 2021
10

Simply one of the best casinos out there!!! The layout is very sleek and fast. Their customer service agents are on hand to answer any questions I have and seem to stay away from scripted stuff which is great, not to mention you have about a 30second wait before you start to talk to their live chat. My £1500 withdrawal was a bit slow but this was because I needed to be verified for a second time as I had taken long break from playing. My withdrawal hit my bank soooo fast that I got the money before their automated email to say my withdrawal has been processed... Keep in mind this was over the weekend. I think in total about 4 days which isn't bad. I assumed because of the amount that they were a long wait time but nope. Honestly this casino is better than all the other big brands out there.

I would like to thank all the staff I came into contact with over the weekend they were excellent!!!

10/10 from me

Few small things I don't like: When you click help the message box is moving around the bottom right screen so it makes it harder to be able to type in there. I tried the duel thing they have on the website and tbh sounds like a good idea but in reality, I found it very boring and pointless no fun intended haha.

Jaa009
May 9, 2021
9

Well, I am of course very excited about VoodooDreams Casino. I have been a player at this casino for a while now. I find the whole presentation, the graphics of the site super. Everything is well structured and easy to find. A mega good games selection as well. As well as the program where you play duels to magic points and so on, which in turn you can use there as bonuses. Just can not get out of the rave.
All in all very successful online casino the VoodooDreams Casino! I also recommended it to my friends who are also enthusiastic.
Thumbs up!

Honestly, I find nothing to grumble about in VoodooDreams Casino. Perhaps deposits & withdrawals from 10 € would be great but otherwise, everything is great. Well, I have a point of criticism, the support has often been difficult to reach. Otherwise very recommendable

VoodooDreams Casino
May 31, 2021

Dear JAA009,
We truly appreciate your overall great review, and look forward to seeing you again soon at VoodooDreams.
As for your suggestions, we'll be sure to pass these on to the relevant team and see what can be done.

MPringle
March 14, 2021
1

As this is mostly a negative feedback the only good thing they have is the various selection of games, but it's not worth it when you read what you go through on the end result.

I have not had to review a casino until I came across voodoodreams.

They have the slowest withdrawal time. It took weeks for my first withdrawal to be processed after completing verification and the second withdrawal has been pending for 8 days and they haven't taken any time and consideration to let me know of the delay. When asked they said it 'should' be done next week. Terrible customer service.

Would strongly advise against joining this casino as you will find yourself in the same predicament. At the end of the day they are happy to take the money but they are very reluctant to pay it out, even if this is a very small amount.

Please take my advice and do not use them even if they do offer a welcome bonus as they will just make you frustrated and take the fun away from gambling. Thanks

VoodooDreams Casino
March 15, 2021

We are very sad to hear about this. Once verified, subsequent withdrawals tend to be instant unless there is something specific holding up the process. would you please send username to [email protected] for us to look into this.

william8118
March 3, 2021
10

Do what you should do, provide everything correctly for verification. I was playing online casino over 10yrs , I can be sure Voodoodreams is a one of best fair and trusty casino.
They will not hesitate to do the things which should do, fast verification and withdrawal processing.
I can't believe people who made complaint and why they don't think if they did the right things, it's joke.

if want to find out any dislike, I would say the bonus promo is not that good. Voodoodreams provide lots of free spins daily but not good for me as I think that's meaningless which a maximum winning limit rules set with the offer.

Message
gcarter1604
February 9, 2021
1

Shocking casino waited over a week now for approval on withdrawal yes I'm fully verified by chat also went to the UKGC about this casino. Went to chat today and they said I wasn't verified told them I had an email proving I was verified and then it changed stories again. Getting beyond a joke of a casino.

VoodooDreams Casino
February 11, 2021

Dear GCARTER1604, we're sorry you've been waiting a while. We are waiting on particular document to verify you after which we will happily process your withdrawal.

casinobigwinner
February 8, 2021
9

I tried VooDoo Casino without any bonus. Deposited 2000€ Ecopayz and won 20.000€
They paid in 3 days after verification.
First I worried a lot by KYC process because I am so fed up with shitty casinos, who just ask documents non stop not to pay.
Good thing was: during KYC / Verification, I didn't have option to cancel my withdrawal. This was fair from VooDoo Dream. They didn't abuse KYC process make player continue to play and lose.
I respect it.

I needed send ecopayz screenshot few times and KYC Departmant doesn't work weekend. Design is not like how I used to. There is not much negative things to say about VooDooDreams. 150 charakter is too much :)

VoodooDreams Casino
February 11, 2021

Dear CASINOBIGWINNER,
we thank you for your positive review and hope you enjoy your winnings. We look forward to welcoming you back.

Sweets_55
October 20, 2020
10

What I love about this casino is there honest, loyal to there customers . The games are great the payouts are fast . They have never been rude to me while on live chat . There a great casino I've been playing with them for a number of years never had a issue with them .

Message
VoodooDreams Casino
October 20, 2020

Dear Sweets_55, we are grateful for your positive comments, and glad you enjoy your experience with us! Here's to many more years together :)

Akallis
October 13, 2020
1

Customer service is awful. Spent a huge sum of money in one night. Requested a small withdrawal and it’s almost a week later and they haven’t verified my account. Each time they make an excuse and request further information. This site is an absolute con and I recommend anyone not to play on it!

Message
VoodooDreams Casino
October 14, 2020

Dear Akallis,
We are very sorry to hear about your experience with us, the delay is usually because we are awaiting certain documents from you. Please send me your username directly on [email protected] and I'll look into it for you.

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