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Vbet Casino

Our Rating CasinoRank
7/10
CasinoRank
Player Rating 35 reviews
5.2/10
35 reviews
Complaint Response 25 complaints
3 days avg. 25 complaints
What we like
  • 24 hours withdrawal time frame
  • Mobile-friendly
  • Live chat open 24/7
  • All games have been proven fair by independent agencies
What we don’t like
  • Discrepancy between deposit and withdrawal methods
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Vbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.vbet.com
Established
2003
Licences
Curacao Gaming Control Board, SIGAP - Betting Management System (Brazil)
Affiliate Program
Languages
English, Russian, Armenian, French, Georgian, Arabic
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino

Vbet Casino is the official online casino of the VBet gaming network. It features an extensive line-up of slots and other games from more than a dozen different platforms, including 1x2Gaming, Amaya, Betsoft, Microgaming, NetEnt, ZEUS Play and NextGen Gaming. The site also offers poker, sports betting, and various skill games. The casino is instant-play and can be accessed on both desktop and mobile devices. Vbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Vbet Casino does not currently accept players who reside in France or the United States. All others are welcome as long as offshore online gambling is not prohibited in their jurisdiction.

Mobile Gaming

A good number of Vbet Casino’s games can be played on the go. The mobile version of the website is compatible with virtually all HTML5-compliant devices, including iOS and Android smartphones and tablets. No app downloads are needed.

Security and Fairness

Players at Vbet Casino are protected with the state-of-the-art SSL encryption. They can rest assured that their personal information and financial details are not available to any third party individuals.

Vbet Casino only uses games from reputable vendors, including Microgaming, NetEnt, and others. All of these have been audited several times by independent agencies, showing that the games are all genuinely random and fair.

StallCation

Complaints

Read the complaints other players have left for Vbet Casino. Learn more about complaints.

Show all complaints
Vbet Casino - Vbet scam casino

Hello Askgamblers,

Pls help me, vbet.com blocked my account with 1046604 UAH (equivalently 27900 USD)

05.08.2023 i won a lot money on slot Big Bass Amazon Xtreme"

After that I made withdrawal request:

400 000 UAH

400 000 UAH

346 000 UAH

My request received status Pendind.

The next evening I received an email from Felix support_vbet.com:


Dear user, Vbet game account number 1613***

Hello!

We would like to inform you that your withdrawal request was rejected by the payment system FulgurPayTRX with which you tried to withdraw funds.

In this case, you can try to withdraw money again.


After which I went to the site and did everything as written in the letter, creating new withdrawal request, but after a few minutes my request was rejected.

I tried to withdraw again, but I got error ATTENTION

Client Locked.

I decided to ask support chat what's happened and received an answer:


- I am sorry the account is blocked as your playing style is not according to our terms and conditions.

- I don't understand what you're talking about. I didn't break any rules

- I have already mentioned, the details

are not shared with the customer service.


Not understanding what was happening, I decided to write to [email protected] , and told them that there must be some mistake on their part.

I received a response the next day:


Dear user

Vbet account number 1613***

For now, the account is still in the security sidebar. We cannot provide more detailed information. You can check the verification process every few days. We will send clarification requests to the appropriate department

I waited patiently, realizing that this was some kind of mistake and that soon they would figure it out and understand that I had not violated anything and they would unblock me.

I wrote every few days and received the same answer that the check was not completed yet, I couldn’t provide details and there was no deadline for completing the check.


Two months have passed and nothing has changed, I get the same answer. I can't log into my account and I can't receive money.

Two months is enough for any check and I suspect that the check could not find reasons not to pay the money and decided to do a check on me that will never end.

I attach all the evidence and screenshots.

Askgamblers help me pls🙏

staus Unresolved
$27900

Complaint Statistics

Resolved 8
Avg. Amount $ 6,699
Avg. Complaint Duration 6 days
Avg. Response Time 3 days

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Player rating
5.1/10 35 reviews

Top reviews from our players

Vbet Casino is on the AG list of casinos since recently. But this is not a new casino considering that it was founded in 2003. This means that they are online for 12 years. I know from my experience that online casinos that last as long as most are generally safe casinos that you can trust.

I also like the fact that I find that they offer a large number of game software provider with among them Microgaming, NetEnt, Betsoft etc. My first disappointment about this casinos happened when I visited their website. Their home page is simply overfilled with tabs, and it takes time to find your way around, so that the navigation is not exactly easy. On the other hand I liked that on the page I found "Feedback" tab. I must admit I did not saw that on the pages of the other online casinos.

Besides casinos they also offer Poker, Sports betting, live games etc. Soon I discovered that the casino is in the second plan, I mean I did not find any bonus for slot players on their promotions page. However I made an account at the casino. Who knows, maybe they will offer some interesting bonus sometime. After all, I already have an account in a number of casinos, where I have never played.

Of curiosity, I contacted their live chat support. I was surprised that they have support available in several world languages. Also I realized that maybe is not the fastest but it is certainly a solid support. However considering that the casino is in the background VBET simply is no place for me, at least not for now. If there was some interesting casino bonus then it would be different, but because of some things I liked for VBET I'll give a positive rating. That is, VBET from me has 6 out of 10 possible stars.

I have unfortunetly nothing good to say about this casino, I've visited many good casinos online and in comparison, this is garbage. It looks good though, sadly I judged this book by the cover..

First, I made a deposit with 60€ which was transfered from my bank account to the website, but the money never showed up in my casino wallet. I wait alittle just in case theres some lag or similiar, but no. The money never showed up. I then contact the online chat support which, first of all, take ages to answer even a simple question. After some time waiting they answer me that I have to send in my documents for them to even VIEW my account. I try, politely, to ask for help with my money at first and later on I will send my documents but once again I am refused help. The support never even mention the money.

The "Documents department" is also a GMAIL account which sends bad shivers, seriously? I've never seen a public email account being used for precious documents. My guts tell me that this casino is a sham, I am sorry to say so.

I have nothing positive to say about this casino. I never got the chance to play.

I deposited 10 eur, but it didn't show up, so I chatted with support and they told me to scan my credit card and id to be able to pay. So I answered "Why?" and the told me they wanted to know the card is mine. I said its easier for me to play at another casino then and let them keep the 10 eur. Their answer was "its your decision". They gonna need that 10 eur I believe :)

Vber site looking nice and awesome for playing. But sometimes in Live Casino provided by Bet Construct software has many issues:

1- Chat is completely slow.
2- Rebet or repeat is not working sometimes especially if we put minimum bet is on sidebets.
3 - Sometimes bet options not popup to choose hit or stand in Black Jack table.
4 - Balance transfer is really horrible. Maybe some technical issue in the website.
5 - Withdrawal process is really amazing and fast when compared other casino. Withdrawal money to your ewallet with in 30 min.

Only these are the main problem otherwise casino is Excellent.

Many bugs in Betconstruct Live Games, need to fix it immediately and also balance transfer.

Hi Rocco Thanks for your review of our casino. I will forward your concerns about the Live Casino to the our Live Casino team for them to look into and to work on. Best Regards Carmel

user avatar

Game selection, good games but they come with a price.

3 minutes per answer on chat.

Absolutely no bonuses.

All promotions have hidden clauses that will forfeit your winnings.

Do not play here.

HI Johnnygotthebone Thanks for your review of our casino. We value all feedback from our players and do our best to improve where you feel we are lacking. With regards to bonuses, a new bonus system is being implemented and will be launched shortly. Your comment about "All promotions have hidden clauses that will forfeit your winnings" is very vague. Could you send me specific details on my email address [email protected] so that I can then follow up with the people responsible for setting up the promotions and their T&Cs? Many Thanks Carmel

user avatar

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