Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Closed

Trada Casino is closed, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

Trada Casino

Player Rating 297 reviews
7.4/10
297 reviews
Complaint Response 19 complaints
2 days avg. 19 complaints
What we like
  • Live chat
  • Proven fair by TST and iTech Labs
  • Wide range of games
What we don’t like
  • Support not available 24/7
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure

18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware


Trada Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://tradacasino.com
Established
2011
Licences
UK Gambling Commission, Malta Gaming Authority
Affiliate Program
Languages
English, German, Norwegian, Finnish, Spanish, French
Casino Type
Instant Play, Mobile

Trada Casino is a modern online casino. Players at Trada Casino can experience a wide variety of slots, table games, and other casino specialties from Microgaming, NetEntEvolution Gaming, Play'n GO, Playson and other popular suppliers. The site features a mobile casino for iOS and Android players. Trada Casino is available in English and is licensed by the UK Gambling Commission and Malta Gaming Authority.

Restricted Countries and Territories

Due to legal restrictions, players residing in some countries will not be able to open an account at Trada Casino. These countries include Australia, Serbia, Sweden, Italy, Spain, and the United States. For the full list, please refer to the 'More casino details' tab.

Mobile Gaming

Players at Trada Casino can enjoy playing their favourite games on any mobile device, on the go. What’s more, users can find numerous popular games such as The Twisted Circus slot, Wolfheart slot, Thunderstruck Slot, and many more favourites.

Security and Fairness

All of Trada Casino’s web pages are encrypted with the industry standard of 128-bit SSL from COMODO, a leading security firm. This technology is the same protocol used by all reputable merchants and banking institutions to keep anyone from reading private information. As such, players can rest assured that their information is safe.

As part of its Isle of Man licensing requirements, Trada Casino has its games routinely audited by independent agencies TST and iTech Labs. These audits continue to show that all of the games at Trada Casino are genuinely random.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Trada Casino. Learn more about complaints.

Show all complaints
Trada Casino - Ignored gambling regulations and allowed me to deposit and gamble before verification
I opened my Tradacasino account at the end of March of this year, but did not first deposit until late May. On the 27th of May 2019, I first deposited into my TradaCasino account and was able to gamble. 2 Days later, on the 29th of May 2019, I was asked for ID to verify my account. Under the new regulations that came in on May 7th of this year, that is now against the terms of their license. I should not have been allowed to deposit without verification.

I contacted Tradacasino about this via email, and was told that because I opened my account before May 7th, I fall under old regulations and this not eligible for a refund of funds. I believe this to be false. Under the new regulations, all unverified customers need to be verified before being able to deposit. I was able to deposit after May 7th without verification. I believe this to be a clear violation of their license. I have contacted the UKGC about this, and they tell me that I am correct in thinking this and that all customers must be verified regardless of when the account was originally made.

Due to this, I believe I am eligible for a refund on the funds deposited as they should not have been allowed to be deposited without verification anyway.

I have attached screenshots of when I first deposit and when I was asked for ID. I have also attached screenshots of Tradacasino telling me I fall under old regulations. Finally, I have attached a PDF of the email I got from the UKGC explaining the new regulations in detail.

Somebody is incorrect here. Either Tradacasino is underprepared and not fully aware of the new regulations, or the UKGC is wrong in their explanation of the new regulations.

I have resorted to this complaint as I am now being ignored by TradaCasino customer service.
staus Unresolved
£20
Trada Casino - Lost all my trust due to payment issues
Well where do I start... 7 days ago I would have given this casino 5 stars, not only for there game selection but for there customer service (up until recently). everything was going fine until around a week ago I made a withdrawal for £255. It takes around 2-4 hours for them to process withdrawal usually, and then once its processed it goes into my account instantly if I use the TRUSTLY payment method. well this time it never, I received my email telling me it was processed so I go to check my bank and its not there? strange... anyway I go to speak to there live chat agent who tells me ''its definitely processed on our side'' so that leads me to believe it was trustly at fault. anyway I contact trustly via email and also Trada's Banking email address to see if what the next step is.. I get a response from Trada telling me they have cancelled my withdrawal and I need to request it again. anyWAY I do this and it goes through as it should this time round. now 2 days ago I won another £450 and im literally going through the same process literally 1 day after the first situation was resolved. I've now been told this has been an ongoing issue over the holiday period and that I need to wait for them to speak to trustly to sort the issue. so instead of advising there customers that there may be an issue with withdrawals they just don't even bother to acknowledge it and even when it does mess up they don't tell you for 40 HOURS!!! I've lost all trust with this casino i've heard of the saying ''quick to take money but opposite when paying out'' and they have taken it to a different level. they obviously dont value there customers if they did they would have enough respect and loyalty to advise on any 'issue' thats occuring, which in turn would give people the choice before they make a deposit or even withdrawal.
staus Resolved
£450

Complaint Statistics

Resolved 14
Avg. Amount $ 8,798
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
7.5/10 297 reviews

Top reviews from our players

Fast verification and superfast
withdraw,good support,nice promotions.
Large selection of games.You can deposit min 5 e,$

Bonuses can be bigger.
They can add some providers

- Site on desktop version is easy to navigate and fast with no buggs
- Fast withdraws, players from Europe can make withdraws via Trustly so you see the money in your bank acc within 10 mins after withdraw is processed
- Support seems helpful and avaliabe
- A lot of bonuses, im registred there for a week and i get email with some promotion every day!
- Lock withdraw avaliabe!

- very hard vertification process! they doesnt accept phone bill as proof of adress. So i would advice to ask them which documents they accept before you make first deposit. Once you send all documents, they are vertifed fast
- not much providers to play! i miss some well know providers as PlayNgo, Merkur, BTG, PushGaming,etc.. All of these are my favourites providers,so .. :(

I like the many games and slots on this casino. Also the blackjack with sidebets is possible here. I also iked the staff of Tradacasino, they are very friendly and quickly. They payed fast. And have also a locked withdraw option. I have played by more casino's but wasnt satisfied over all.. This casino is fair and quickly. It is my favourite casino by far.

The only thing i didnt like is that the chat is not 24/7 open. But thats the only thing i can say that is sadly about it.

- It's a totally simple casino
- The casino speed is good
- Bonus offers are new every day

- There are missing elements that would make this casino more attractive for playing

Withdrawal took a week. Without any email to notify me what was wrong

No bonus was provided despite signing up with the code. Once they eventually agreed to giving it they took it away after hour without my permission and returned my deposit to my account without my permission.

I felt the customer were all harsh and lacked understanding and actually encourage you to take your complaint further to adr rather then try and resolve it

Some key points I would like to address here. In total we spent two hours in direct conversation with this player on live chat trying to resolve this. It is not true that we refer players to an ADR without trying to resolve issues in advance. That is a misrepresentation. This player did not enter the bonus code in question at the time of deposit. We can provide proof in the logs. This player didn't tell us that he didn't receive his deposit match bonus. The first we heard of this issue was 5 days later, when he followed up on his withdrawal. We were not given an opportunity on the day he deposited to resolve the issue and add the bonus he wanted. The player received our standard 100 free spins offer on first deposit, which he played immediately after depositing. This player raised a formal complaint with another complaints authority which I will not name, and entitled it 'TradaCasino Withholding Funds'. We had just processed his initial withdrawal a few minutes prior to receiving this complaint. We then refunded the players remaining cash balance, to ensure there was no confusion or ambiguity about where this players funds were. At all times, his cash balance was withdrawable but the player did not request a withdrawal. We refunded the balance to ensure that it was clear we were not withholding any funds from the player at any time.

user avatar

I only made two deposits at Trada, first one resulted in receiving a $5 cashback. It was this that had me attempt to deposit again. Following day I returned expecting another $5 cash back. Wasn’t there. So I went to promotions found a code & link for a 25% cashback, tried to add but realised webpage had faulty link & wouldnt openwhere I had needed to enter promotional code. Contacted support. Had no joy even though clearly their page wasn’t working. Day or two later I return, still not working as it should. Contact support, mentioned my experience to be told he could & would need to add code manually from his end.

What I disliked was when mentioning this problem to this support person, he blatantly accused me of being a liar. Again he stated I was a LIAR!

Now I wasn’t lying nor would I have considered trying to make things up, although there is a clear fault in the webpage & it’s bonus code page link, he still came right out with his assumption & I have never been so offended.

Sort out your dam links on your deposit page Trada, as for your support staff, maybe some manors & respect towards your customers may go along way. I thought the customer was always right in those circumstances, when the business involved has some undeniable faults occurring at that time. Well never spend another cent with them. If I wanted to be told I was a liar I would have contacted my Ex! Poor performance Trada, certainly not the way to conduct business with me anyway.

Casino is very good in terms of communication and speed of deposit and withdrawal. Once you are approved you can literally withdraw money and get it to your bank account almost the same day or day after. The "lock" winnings and withdrawal feature is amazing and EVERY casino should have this option so you "save" your winnings. For Netherlands there are quite a few games.

In the last months the games from NetEnt have been removed for players from The Netherlands. This is a pity as I was a fan of many NetEnt games. Also some games have a very low "maximum" bet like Wolf Gold is only max 2.50 bet. (Other sites you can bet 50 euros if you want).
Last strange issue was that they requested a proof of income "so they can be sure I do not spend more than I can". Which seems like a nice security feature but is really strange that an (online) casino is asking me for my tax income papers ! That was the first time in 15 years of playing online and real casinos that I heard such a request.

If I have to write something good about Trada casino ok... there many games even without Netent.
I fully agree with the previous reviews below. Previously, it was an honest casino, but apparently they are bad now and the casino turns off its work.

Very bad support, disappeared Netent games, many errors in the games since I had played there last time, finally you have high risk to be thrown out “as dog” from casino without any reason. Stay away!!!.. Trada casino goes down the drain for sure... Please dear ask gamblers don’t remove my review anymore, it’s mine own experience about this casino.

Nothing.

Stay well away from this site. Death wish if only ladies and gentlemen you would hold my experience on this site and turn away.. I was suspended 15 minutes after they gave me a £100 bonus. The email for my suspension was just 2 lines..when asked why they replied we can suspend without reason? Just before this review they asked if I want account re opened.... I clearly Said NO.. if they can do this to a honest geniuen person believe me your also a victim if you join this site.. They will give you any lame excuse so those already on this site be cautious, 2 lines read "we can not except you using your business account funds, so you will remain suspended". Its my business, I take a wage and divident from my business.. I kindly also ask anyone had this sort of experience to also share there pain. As a smart casino they will a bet reply to this to convince you all I am wrong, I was all good and verified by tradco... PLEASE STAY WELL AWAY

Fast payouts. Quickest verification process I’ve encountered, had a few good wins and withdrawals have been processed within 6 hours. Good selection of games. Fantastic personal support when needed.

Live Chat service restricted hours. Available 12 hours a day. After hours message service is disappointing. Live chat is good when available.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play