Trada Casino - Declined withdrawal and getting charged fees

Dear @JosephNZ,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Sure,total amount is 3002$

Hi JOSEPHNZ,

Can you please share with us your username so we can investigate this issue a bit further?

Thank you in advance,
The OMG Team

Dear Trada Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User: < username removed >

Hi JOSEPHNZ,

The cashout to Skrill is getting stuck in process, so I would kindly ask you to check if your Skrill account is active and there are no issues. We are trying to re-issue the cashout, but each time it gets stuck in process.

Another option is to choose another cashout method such as Ecopayz or Muchbetter.

Please let us know what you decide.

Thank you in advance,
the Trada Casino Team

Hi JOSEPHNZ,

The cashout has finally gone through as approved and you have been emailed about it too.

Kindest regards,
the Trada Casino Team

Still waiting to hear. My visa withdrawal also got declined even after being suggested by the support team over email...

Dear Trada Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hi JOSEPHNZ,

There were no withdrawals issued to the Visa as you cancelled your withdrawal request. The withdrawal was successfully issued via EcoPayz on 28.10.21.

Regards,
The OMG Team