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StayBet Casino is being blacklisted due to the fact they are still holding a massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or totally denied payments, various stalling tactics and denial of cooperation and players support. StayBet Casino is also operated by StayBet Affiliates, an affiliate program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to total lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

Staybet Casino

1
CasinoRank
5.3
Player rating 52 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Mobile gambling available
  • Live casino included
  • Live chat open from 08:30 to 01:00
  • Secured with SSL encryption
  • Implements RNG
What we don’t like
  • Live chat not currently available around the clock
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Finnish, German, Norwegian, Russian, Turkish

Established

2016

Licences

Curacao

Affiliate Program

Company

Casino Type

Instant Play, Mobile

Deposit Methods

MasterCard, Neteller, Paysafecard, Visa, iDEAL, Sofort, Giropay, Skrill

Currencies

Australian dollars, Euros, Russian rubles, Turkish Lira, US dollars

Withdrawal Methods

MasterCard, Neteller, Visa, Bank transfer, Instant Banking, Skrill

Withdrawal Times

EWallets: 24 hours
Bank Transfers: 24-48 hours
Cheques: Not offered
Card Payments: 24-48 hours
Pending Time: 24-48 hours

Withdrawal Limit

EUR 10,000 per month

Software

Games Global, Tain, Betsoft, Nyx Interactive, iSoftBet, Ezugi, Quickfire

RTP

Publicly audited

Live Chat

Contact

Support Phone Email:
Support Mail Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Staybet Casino is an online casino that provides both sports betting and a large variety of casino games. Staybet Casino is a Microgaming casino with plenty of online slots powered by Betsoft, Tain, Quickfire and other software providers. The options of gambling and live gaming are both included. Staybet Casino is licensed by Curacao eGaming.

Restricted Countries and Territories

At this moment players residing in the USA are not accepted at the online casino.

Virtual Games

Players may enjoy an array of video slots by some of the world’s most famous software providers like Microgaming, Betsoft, Play’n GO and more. The collection includes favourites such as the Titans of the Sun - Hyperion, Doctor Love Slot, Mr. Vegas slotTerminator 2 Slot and many others.

The casino’s variety of table games includes assorted variants of roulette, blackjack, baccarat, craps and poker. The games range from Baccarat Pro, Single Deck Blackjack and European Roulette to Caribbean Poker, Oasis Poker Pro and Race the Ace.

Video poker fans will not be disappointed with Staybet Casino’s ample assortment of video poker games. The choice includes Jacks or Better, various Deuces Wild games, Joker Poker, Bonus Poker, Tens or Better and so much more.

Players looking for specialty games can choose between the casino’s selection of scratch cards, bingo and numerous different types of keno games. The casino also stores diverse virtual games like Virtual Racebook, Darts, Rugby Riches, Grand Prix Gold and more.

Live Games

Staybet Casino offers the option of live gambling with real life dealers. In Staybet’s live casino players can engage in several types of live roulette and blackjack games.

Mobile Gaming

Since Staybet Casino is a mobile casino players can enjoy playing online slots and other casino games on their mobile devices.

Support

Players can contact the support team via email, phone or live chat, which is open from 08:30 to 01:00, or they can check the already existing FAQ section in case their question has previously been answered.

Security and Fairness

The gaming software implements a Random Number Generator to ensure fairness for its players. Furthermore, the site uses SSL digital encryption to keep players’ sensitive information safe and secure.

Player Reviews

5.3
52 reviews
Sort by
Date
Relevance
Player rating
m1azga
May 17, 2021
10

They have a very friendly customer service that takes care of people. They are open almost daily between 9am and midnight. All my queries are always handled asap. Their rules about document verification are clearly stated on the homepage. It is not their fault when we as players do not read them and do not follow them. I took me about 3 days for verification and within 48 hours I always have all my withdrawals on Skrill.

I work in customer service myself and I know how much customers lie and cheat. So far I have nothing experienced that justifies those bad ratings.

Keep the good work up guys!

anddidtheypayyou
August 28, 2018
1

good game selection, many options to deposit , different software providers

very slow KYC verification process , dodgy rules like its forbidden to bet money you won in casino on sports ( reason to confiscate winnings) - stay away from stay bet

Message
freaknc
May 1, 2018
1

- There is really nothing positive to say about this casino. Alright, they have some games I enjoy to play, but that credit goes to the game providers and not the casino itself

- The website rarely works, it´s slow, full of errors and the T/C´s doesn´t make sense
- Ignorant and powerless support, I feel sorry for the ones working for them in this position
- Does not pay out winnings
- Does not pay out affiliate revenue
- Forces employees and friends to create accounts at askgamblers and post ridicolously positive reviews here on askgamblers regularly

Message
Seidenberg82
February 14, 2018
9

They have a very friendly customer service that takes care of people. They are open almost daily between 9am and midnight. All my queries are always handled asap. Their rules about document verification are clearly stated on the homepage. It is not their fault when we as players do not read them and do not follow them. I took me about 3 days for verification and within 48 hours I always have all my withdrawals on skrill.

I work in customer service myself and I know how much customers lie and cheat. So far I have nothing experienced that justifies those bad ratings.

Keep the good work up guys!

Message
Abdullah16
February 6, 2018
1

The 100% sport bonus. When the live-support is open, they are nice. Even if they promise u something they can't hold.

Almost everything. The live support that should be between 9-24 is not true. I've been trying to withdraw my winnings 5 days ago. Still, they don't verify my KYC document, even if it was 3 days ago now. The live support promised me that they gonna pay it to me today, still haven't verified my document and now the department that handle the KYC document have left for today.

They just want u to stay with ur money on their website as long as possible so u will gamle them away.

Message
sergunja
January 18, 2018
5

good 1.deposit bonus. A big selection of games. Support 24/7

Too slow documents verification. When I uploaded documents, they said that verification will take up to 48. They lied to me. I am waiting for verification a week. i hope, that they would pay me my winning money.
Don't play at this casino

Message
Staybet Casino
January 25, 2018

Hello @SERGUNJA!

Thank you so much for your feedback!

It is not always that the payments department has a high workload with the KYC process. Unfortunately it took a bit longer than it should and our standard procedure is 48 hours.

We would be glad to assist you and you are always welcomed to visit our live chat, so we can assist you in the best way possible!

Regards,
Staybet

kingen220
December 18, 2017
10

Impressed by this casino lately. Always gets a lot of bonuses and they have been quick on withdrawals.

Don´t have any negative stuff to say right now.
Good casino so far

Message
Staybet Casino
January 25, 2018

Hello KINGEN220.

Thank you for the feedback!

It is always a pleasure to be given so much value to our players and we do appreciate the fact that you like our site as well!

If you ever need something or might need a loyality gift, please come into our live chat and we will do our best in order to help you out!

Regards,
Staybet.com

anddidtheypayyou
December 4, 2017
1

Many options to deposit, different software providers.

Very slow KYC verification process, slow pay/ stalling payments even after verification, some dodgy T&C, stay away from staybet.

Message
Staybet Casino
January 25, 2018

Hello ANDDIDTHEYPAYYOU.

Thank you for your feedback, we appreciate it so much!

I am sorry to hear that you experienced a slow KYC process, we are doing the best in order to speed up the KYC process, but sometimes it takes as fully as 48 hours.

The terms and conditions is now fully changed to the better, so feel free to check the T&C again if you may like. If there is anything else you might think needs to improve please let us know and we will do the best to change that.

Regards,
Staybet.com

deee99
November 5, 2017
8

Great selection of games, very good support and good VIP. Many casino bonuses.

Mobile site could be better.

Would love more bonuses in the sportsbook.

Message
Staybet Casino
November 5, 2017

Thank you DEEE99 for the lovely review!

Have a great day!

Regards
The Staybet Team

ukpokerstare
October 29, 2017
1

Nothing to like
Beware don't play here!!!! Without UK licence they should not accept UK players

This is a bad company, do not trust them. They have option to register from UK but do not have a UK licence.

Message
Staybet Casino
January 25, 2018

Hello UKPOKERSTARE.

We have now fully commit to your feedback and the UK options is not accepted anymore.

Regards,
Staybet.com

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