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Staybet Casino - Delayed verification process

UNRESOLVED
Complaint Info
Disputed casino Staybet Casino
Reason Verification issues
Amount kr 10000
Posted on June 12, 2018

So I have now waited more than 2 weeks for staybet to verify my account so that I can make a withdrawal. They started with stating that the process would take 48 hours and proceeded with telling me "as soon as possible". No other communication about any issues at all just that they will connect me to the "billing department". 2 weeks to get a withdrawal through is far from passing for a casino site. Staybet could you please step up your game?

AskGamblers
Posted on June 12, 2018

Dear @zafenq,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Posted on June 12, 2018

The amount of the withdrawal that I'm waiting for is 10000SEK (approximately 1000Euro).

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