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SpinUp Casino

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

We may earn a commission through affiliate links. Get the truth. Then play.

Average Complaint Response Time: 1 day
Average Complaint Response Time: 1 day

SpinUp Casino Review

  • Top-tier software suppliers
  • Numerous online slots and table games on offer
  • Mobile-friendly
  • Games proven fair
  • Live chat hours not stated
  • Several country restrictions
Suggest an edit
General info & Latest Promos
Website https://www.spinupcasino.com
Established 2019
Owner Alpha Interactive Solutions N.V.
Casino Promotion

SpinUp Casino is an official online casino, providing an exciting content for all kinds of iGaming enthusiasts – from high rollers to those who just want to play for fun. To be more specific, the casino gives all their members the chance to dive into the extraordinary world of the finest games, powered by the software giants like NetEnt, Playson, Betsoft, Booming Games, NextGen Gaming, and Wazdan. The website is available in 10 different languages, including English, German, Italian and Spanish. SpinUp Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to certain legal restrictions, some country residents will not be able to open an account at SpinUp Casino. Namely, registration is prohibited to people who reside in the United States of America, Turkey, Israel and Singapore, as well as the residents of any other country where casino games are prohibited by their local laws.

Virtual Games

SpinUp Casino is a home to an entire library of video slots that come with rich sound effects, state of the art graphics, and exciting bonus rounds. In particular, online slots are powered by the leading software providers starting from NetEnt, over Playson and Betsoft, to other industry giants like NextGen Gaming, Mr. Slotty and Booming Games. The most popular releases include Blood Suckers slot, Great Wild Elk slotOctoberfest slot and Under the Sea slot. 

The selection of table games is diverse enough, with different variants of roulette, blackjack, and video poker games. These games include variants like European Roulette, Premium Roulette, Roulette Pro, Blackjack Surrender, Blackjack Switch and Baccarat 777. 

As for the video poker games, the collection features Caribbean Poker, Casino Hold Poker and Poker Three. 

Additionally, players can choose between a few versions of keno.

Live Games

The live casino atmosphere at SpinUp Casino allows players to engage with real life dealers, over webcams in real time. To be more specific, there are a few of versions of live roulette, live blackjack and live baccarat.

Mobile Gaming

SpinUp Casino can be opened on various devices, like desktops, tablets and smartphones. Thanks to SpinUp mobile casino, players can access their favourite games anytime and anywhere. 

Support

The casino’s customer support department of experienced casino professionals is notable for quick responses, around-the-clock availability, and the knowledge to help players with problems or questions. Players may address their complaints by contacting the support through the “Contact Us” page or request help via email, and/or live chat.

Security and Fairness

SpinUp Casino utilises the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred firmly over the Internet to the secure servers, protected by the latest firewall technology. The casino follows the highest security standards and gaming industry practices to ensure the highest level of security for all their players and operators.

All games available at the website meet internationally recognised standards for fairness. In other words, players are treated fairly, and winnings are paid in accordance to the interactive gaming and wagering regulations.

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://www.spinupcasino.com
  • Software

    NetEnt, Betsoft, NextGen Gaming, 1x2Games, Playson, Wazdan, Booming Games, Evoplay, Xplosive, Mr. Slotty, Noble Gaming, Felix Gaming, Booongo Gaming, Iron Dog Studios, Fugaso, Leap, SA Gaming
  • Deposit Methods

    EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Visa, Przelewy24, iDEAL, POLi, EPS, Neosurf, Multibanco, QIWI, Skrill, Bitcoin, TrustPay, Siru Mobile, UseMyServices, Easy EFT, Zimpler
  • Withdrawal Methods

    Bank Wire Transfer, MasterCard, Neteller, Paysafe Card, Ukash, Visa, iDEAL, EcoPayz, Skrill, Trustly
  • Withdrawal Times

    EWallets: 24-72 hours

    Card Payments: 10 days

    Bank Transfers: 5 days

    Cheques: Not offered

    Pending Time: 0-5 days

  • Withdrawal Limit

    EUR 5,000 per month
  • Affiliate Program

    Split Aces Affiliates
  • Restricted Countries

    • Afghanistan
    • Australia [1]
      • New South Wales
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Estonia
    • Hong Kong
    • Iran
    • Israel
    • Italy
    • Netherlands
    • North Korea
    • Puerto Rico
    • Russia
    • Singapore
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Crypto Casino
  • Manual Flushing

    No
  • RTP

    Publicly audited
  • Currencies

    Australian dollars, Denmark kroner, Euros, Russian rubles, US dollars
  • Languages

    Danish, English, Finnish, German, Italian, Norwegian, Spanish, French, Russian
  • Licences

    Curacao
  • Company

    Alpha Interactive Solutions N.V.
  • Established

    2019
  • Live Chat

    Yes
  • Contact

    Email Support Email: [email protected]

    Phone Support Telephone: +35725030456

  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
Suggest an edit

SpinUp Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Problem.Gambler 1 review
United Kingdom
Reviewed on December 13, 2020

DISLIKED

After initially using the site, I informed them I had a gambling issue and requested to self exclude. This was ignored and then I got lured back in by free bonus money.
Then I ended up spending more than I can afford again. This happened again, with free bonus money added.
Shockingly, when I emailed them about this I received no response at all and the account was still open.
I cannot believe that they show such disregard for those that tell them they have a problem with gambling and wish to self exclude.
terra21 16 reviews
New Zealand
Message
Reviewed on October 9, 2019

LIKED

NOTHING AT ALL!
If i could give this casino no stars..Then that's what they would be getting
................................................................................................................................................

DISLIKED

WARNING DO NOT Sign up here!! Especially with any bonuses. As you wont be allowed to use your bonus to play on any of the big name vendors/software. Leaving you only able to use your bonus on about %5 of their < content removed > slots thanks to their deceiving advertising, Make sure to read all the fine print in terms and conditions. or you will no doubt be scammed by them, in some way

Don't place any bet higher than 20 percent of the amount you deposit or they can withhold/remove your winnings
Any free spin bonus you take, you will then have to deposit 50 euro within 4 days or they can withhold/remove your winnings

Customer support is nothing short of pathetic. You could be in live chat then its like they just vanish.. leaving you waiting for many minute before they decide to return or respond or be lucky if they return at all

The Lagging website constantly freezes in the lobby.. All the slots stutter,crash,reels spin for a minute before stopping
There's nowhere to check on your wagering progress for bonuses..so you have to contact support to find out (Ridiculous)
There's nowhere on the the site for you to upload your Documents for verification or any information regarding it

This place is without a doubt the worst online casino experience I have come across
I don't even know how a place like this can even still be operating.. Because they sure don't deserve to be
Shame on you Spin Up Casino!
SPINUP CASINO REPLIED ON NOVEMBER 4, 2019
@TERRA21

It is unfortunate that the casino did not live up to your expectation. We thrive to provide our player's the best gaming experience.

Kind regards

SpinUp Casino

Jonthelock 1 review
United Kingdom
Reviewed on August 17, 2019

LIKED

Great site, great games, staff on chat very helpful.
Had a few dealings with Rachel, she is very friendly, very helpful and get things done.
Have enjoyed my experience so far apart from the negatives

DISLIKED

Crazy withdrawal limits only 5000€ in a 30 day timeframe, seems to take much longer than other online sites to approve and process a withdrawal other than that all good
SPINUP CASINO REPLIED ON AUGUST 21, 2019
Dear JONTHELOCK

We couldn’t be happier that SpinUp Casino provided you with great gaming experience. Your recommendation means a lot to us and Rachel is a true asset and we are lucky to have her.

Regarding the withdrawal limits, please feel free to discuss other options with your account manager.

We wish you all the best in the future.

Kind regards

SpinUp Casino Team
Johnom 1 review
United Kingdom
Reviewed on August 4, 2019

LIKED

Nothing about this casino is good below are list of negative factors. Poor selection of slots, links on the site do not take you to he correct location, customer chat can not deal with issues which will result in you taking money from your account, no phone numbers to phone, emails are not answered in an appropriate time frame.

DISLIKED

As above also I would like to add that this casino uses popular scamming methods. I'll expand if you get a scamming email and click onto a link it will not take you to your desired location as its sole purpose is to get your money. I clicked on nearlly every link and they all took me to the slots and not their intended location.
SPINUP CASINO REPLIED ON AUGUST 7, 2019
Dear JOHNOM

Thank you for your review. We sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.

We would like the opportunity to investigate your feedback further. You may reach us anytime at support@ spinupcasino.com

Regards

SpinUp Casino
Reviewed on July 29, 2019

LIKED

Good friendly staff.
Always pay out within time frames.
Good selection of games.
Support quick to reply and reassure.
VIP Managers are a god send (Rachel)

DISLIKED

Time it takes to withdraw. Make its same day spinup and you are onto the perfect casino. And increase the monthly limit. Probs puts people off playing
SPINUP CASINO REPLIED ON JULY 30, 2019
Dear BEAKER334

Thanks for leaving us such a wonderful review.
We are thrilled that you are having a great gaming experience; our staff especially Rachel will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So, thank you for your kind words and thank you for your patronage.

Regarding the withdrawal limits and timeframe, your suggestions were taken on board.

We wish you all the best.

SPINUP CASINO
spilewan 1 review
Germany
Reviewed on June 18, 2019

DISLIKED

The website has been online every time I've tried to access it. The range of advertised games changes once you've logged in. verification takes long time.
SPINUP CASINO REPLIED ON JUNE 19, 2019
Dear SPILEWAN

We appreciate you bringing this matter to our attention.

Please be advised that some games may not be available in all countries as stated on the terms and conditions of the Casino.

If you require assistance, please do not hesitate to visit our Live Chat and ask one of our friendly Chat Operators.

We wish you all the best.

Regards

SPINUP CASINO
Sjbirkin 1 review
Reviewed on June 14, 2019

LIKED

Nothing the casino is a disgrace. There is no good thing to say about this casino. It’s has no positive aspects and treats it’s customers disgusting. Avoid this casino at all costs. There is no customer service and you can’t even close your account. I have an open complaint with them

DISLIKED

There is very few games you can play. They give you bonuses you don’t want and can’t withdraw until you’ve played through a 40x wagering requirement and then when you do play through the requirement and actually manage to win something they void your withdrawal and say it’s been because of ‘irregular play’ even though you read the terms and conditions thoroughly. They are an ABSOLUTE DISGRACE. AVOID they are not worth wasting your money on.
SPINUP CASINO REPLIED ON JUNE 19, 2019
Dear SJBIRKIN

We appreciate you bringing this matter to our attention.

We are saddened to see that your experience at the Casino is not to your satisfaction. We really want our players to have a great experience at the casino.

In regards to your concerns, we have sent you a detailed explanation as to why your winnings were voided due to irregular play (30% Betting Rules).

If you require assistance, please do not hesitate to visit our Live Chat and ask one of our friendly Chat Operators.

We wish you all the best.

Regards

SPINUP CASINO
Joh210 1 review
Reviewed on June 9, 2019

DISLIKED

Offered free spins upon registering then told me i cant have the as i dont have a code!!! When speaking to an advisor he was really rude as all he wanted me to do want deposit funds and even ended the chat session
StevenVan78 2 reviews
Switzerland
Reviewed on May 15, 2019

LIKED

Great bonuses and great selection of games!! This casino have wide various slots and table games all of them very stunning . The design is super super fun, bonus you get on your first deposit is good.

DISLIKED

I just missed some of the new games. When you play with bonus money you can only play at like 5% of the slots on the site. And those slots are really bad.
Philulz 4 reviews
Message
Reviewed on May 8, 2019

LIKED

The only real positive about this casino site is that they have some less common game providers; this means that you'll get to play some games that you might not find elsewhere.

DISLIKED

Registered in Curacao and are not UKGC safe. Have a whole bunch of conditions around "irregular" plays, you can't make a bet more than 30% of your deposit and this includes buying access to the bonus games. Doing this will void any withdrawal. Generally non-responsive customer service (live chat takes ages to respond, email support days, withdrawals take weeks). As noted in the short review, heavily location restricted. They also make it very difficult to close your account and don't provide any way of setting your own limits on the site, everything must be done through chat/support emails which wouldn't be a problem except they are very very slow. Wagering requirements are higher than normal.

Why are you reporting this review?

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