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Blacklisted

While going through a probation period after being previously blacklisted due to the usage of unethical business practices in its relation with affiliates, Play7777 Casino has been reported to offer fake mobile NetEnt slots. Our attempts to conduct an adequate investigation on the matter have been blocked by the the operator who refused to cooperate and provide the requested information regarding their gaming provider/s. AskGamblers consider such actions as totally unacceptable and as a result, we took the decision to put Play7777 Casino back to our blacklist.

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Play7777 Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 34 reviews
6.9/10
34 reviews
Complaint Response 9 complaints
3 days avg. 9 complaints
What we like
  • Great selection of casino games
  • InstantPlay
  • Mobile Gaming
  • Live Chat feature
  • SSl encryption
  • Proven fair
What we don’t like
  • Live Chat not available 24/7
  • Phone support not available
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Play7777 Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://play7777.com
Established
2015
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Finnish, German, Italian, Japanese, Norwegian, Polish, Spanish, Russian, Turkish
Casino Type
Instant Play, Mobile

Play7777 Casino are an online casino running on two most popular instant-play software platforms: NetEnt and Microgaming. Other platforms include Bally, Blueprint Gaming, iSoftBet, Yggdrasil, GameArt, Ezugi, and Evolution Gaming. All casino games are available in instant play mode both on the desktop and mobile devices. The casino is licensed by the Curacao eGaming.

Mobile Gaming

Apart from enjoying favourite casino games from home, players can also give gaming on the go a try with Play7777 Casino. This mobile casino offers a number of popular slot titles that can be easily accessed via the browser on most mobile devices.

Security and Fairness

The Play7777 Casino system is protected with all the latest security technology. This includes the use of 128-Bit SSL encryption for all sensitive data.

Play7777 Casino is powered by renowned software providers, all of which have been proven fair continually over the years.

StallCation

Complaints

Read the complaints other players have left for Play7777 Casino. Learn more about complaints.

Show all complaints
Not paying my 5k withdrawal
Hello, Last August I played on Play7777.com and won 4940 euro's. I had won before at the same casino and even though the payments were not the fastest they always paid. But this time it was a month later and they had still not transferred me any money. When confronting their live support they told me that they could not process the withdrawal because the provider I played needed to check my spins and apparently that took over a month. To be honest I felt that was not the case and I e-mailed the provider myself to check. But before I got an answer from them I received this e-mail from Play7777 on September 29th about my pending withdrawal: "Dear, on behalf of our Terms we wanna split the withdraw into 6 pieces with each 823,38 Euro, which will be sent each month (maybe twice a month). First payment will go out until sunday. Best Rgds" But that Sunday or the week after no money was received. I gave them a little extra time even but still nothing. The last e-mail was a reply to the one above why the payment was not send but that was 5 days ago and I still have no answer. I feel that I have tried everything to try and get this sorted with them directly but after two months and a severe lack of communication from their side I'm afraid dealing with them directly will not result to anything. Maybe if Askgamblers could contact this casino they will finally start to fulfill their obligation to send me my withdrawals as they are 2 withdrawals behind on the schedule they proposed themselves.
staus Unresolved
€4940
Delaying my 3500 withdrawal for over a month
On 27 August 2017 I played at this casino and deposited 200 euro with a 100 euro bonus added. I followed the terms and conditions and made sure I did not bet more than 5 euro and 50 cents a bet line. I managed to win 3450 euro after finishing the wagering requirements. I have been verified at this casino for more than a year and already received many large withdrawals. However, this time, I just can’t seem to get paid. I have emailed them and been to chat several times to make an inquiry as of why it is taking so long, but emails go unanswered and in chat I am getting different answers every time. On 5 september I was told that the finance department would be contacted right away and I would receive an answer within 24 hours, but they never got back to me. About a week later, on 13 september I contacted them again by chat and I got the answer that their Game provider, in this case Netent, had to do a ‘test’ on my play and that it was their fault that it was taking so long. I have never heard of this before and have a hard time believing this statement. In the meantime, they have stepped up their promotional emails quite a bit and I am getting worried that they are having liquidity problems, since they are trying to get as much money in as they can without paying customers in a timely manner. It is now a month since I won 3450 euro and I have contacted them by chat today again and they could not give me a withdrawal time frame. Instead, I was told, once again, that I would receive an email, like they promised before, but never actually do. I really want to get paid by now. I hope that Askgamblers can help me to get my withdrawal finally paid, because I am really tired of waiting forever, being ignored and getting different excuses every time.
staus Resolved
€3450
They stole my winnings of 1474 euro
When I signed up I instantly got the feeling that this casino was a scam casino but after seeing they had OK ratings here at Askggamblers I still decided to give it a try. I should have trusted my gut instinct instead.. I played their welcome bonus and it was going really well. After a while I checked on my WR status and it said I had completed 30% of the WR. So far everything fine and I continued to play some more. The next time I checked it said that I only had cleared 28%. I played some more and kept an eye on the WR movements only to see that it was not moving accordingly to my bets. This is where they started to treat me like garbage. I contacted the support and explained my problem for the girl there. She had no clue of anything and she let me speak to some kind of manager. This guy explained that they have an "dynamic bonus system" that depends on how much you win on every spin. I have NEVER heard anything like this before... Well, he then explained how much I still had to wager and that if I did this the bonus would be cleared. I then proceeded to clear my WR just as he told me but after a while I got logged out from the site and it was impossible to log on again. I contacted the support and they managed to help me get inside after a while. But the girl in the chat told me she was going to report me to the Fraud department because "I COMPLAINED TOO MUCH"!!! I asked what she expected me to do when my bonus wagering is counting BACKWARDS and when I can't log on to the site. LOL... I finally managed to request my withdrawal of around 1600 euro, but a day or so later when I came back to the site I noticed that my money was gone. I contacted the support and she had no clue as always. She promised me to get some information on my e-mail but I did not get that so I returned a couple of days later and started the procedure with the clueless girl again and she then made the same promise. After a while I received an e-mail from the "manager" that said I had violated the bonus terms. I asked if he could specify what I had done but he refused to answer. I have sent more e-mails since then but they have now ignored me for several weeks. I have never received an explanation and all that is left in my account is my original deposit. I will attach a print screen of their so called TnC. I think you will find it hilarious... It is not even written in proper english and it is absolutely impossible to understand what they mean. How can these jokers be allowed to have a license with a ridiculous TnC like this??? INSANE!
staus Unresolved
€1474
Multiple game failures refused to be investigated by the casino and provider
I played months ago at BlueLions. Since the first day there were problems with one game. Unfortunately the game I like the most. Very often winnings were displayed but the winnings weren’t credited to the balance, games didn’t start but the wager was billed or games crashed with different error messages. I have made a lot of screenshots of this issue and I have many emails/chat sessions written by the support, that these problems happened. The first time the support credited back some missing funds, but they couldn’t find out what went wrong and I can understand that they are not responsible for failures of the 3rd party games if this is the case. But they are my only contact to solve this issue. They credited me the missing funds of the winnings in some cases without getting it back from the provider, they told me. The games, that didn’t start or crash, I had to pay on my own. The software provider itself said by information of the support there is no error, but that is not correct. I have hundreds of screenshots with gaming errors etc as I mentioned above. After a longer break I started playing again at BlueLions and at Play7777 (sister casino) thinking the problem is solved, because there was an update. I deposited round about 1000,- Euro but the problems at both casinos were still there. In two weeks winnings and failure games occur again one day very often; the other day nearly without failures. It is not reproducible with a structure. It happens randomly. Many winnings (small and bigger ones) weren’t credited to the balance, spins were billed without a game etc., so every time my balance went down and I never got back the missing funds. I received only a free small bonus which does not fit to the missing funds. All in all the missing funds were much higher as my deposits (>1500,- Euro), which is really frustrating, because it is a loss of my money. After contacting the chat in two cases this week, the support agents could see the missing winnings for the first time, and so they were listed in their logfile. So it is definitely an issue with the software. I have attached this chats in german too. I received those failure games with different computers and different internet connections. Support wanted to contact the software provider again to clarify this with the new information, but a relevant answer from the provider is missing or is not delivered to me, they told me. Every time they say, they will check the issue but a final information they do not give. Now they do not respond anymore. Most of the time their support was very friendly and they tried to help. But actually there is no way to solve this issue. It concerns only the issue with one game and the only thing i want is to get my deposits of the time after the break at both casinos and not my missing winnings (much more) back and then I am fine with this issue. With 1000,- Euro refund i would be fine. The concerening games are Triple Triple chance at bluelions casino and Double Triple Chance at Play7777.com. I have played the same games at different casinos without any error in the past. This happend only at these both sister casinos. Today after a while i deposited 100,- Euro again, and the same errors occur again immediately. Attached you will find a screenshot of a today not given winning. It is only one example for many of this errors this eve. This example of many more happened on 17.11.2106 at 1:17h and i could catch it by screenshot. When you compare it with the spin list of the software provider "edict", you can reproduce this issue. Before the winning, the balance is 38,91 Euro and after the winning it is still 38,91 Euro. No change at all. Although i have won 8,- Euro. This is my first complaint in years of gambling activity and I only want to have a fair solution. If they refund me 1000,- Euro for my deposits to my neteller account, they can close close my accounts and as i wrote i amfine with this solution, although the loss is much more.
staus Unresolved

Complaint Statistics

Resolved 6
Avg. Amount $ 2,265
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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Player rating
6.9/10 34 reviews

Top reviews from our players

I love this casino. Play7777.com is a casino that can be trusted without any doubt. I registered in this casino couple weeks ago after seeing it here on AskGamblers.com. It has a big variety of software providers, so its really attached to what players love to see in a casino. Bonuses, variety of games, fast payouts and a 24/7 support. Play7777.com fulfill every demand.

After my registration I contacted support to send my documents. Documents were verified the very next day. On the first deposit you get an astonishing of 150% match deposit bonus to play with. After that in case you lose you have a daily bonus on your deposit of 40%. So its like birthday every day! Except that support is always here to provide you with info and any help you might need.

Payout rate is extremely good. Cashout time frame varies from 1 hour to probably couple of hours in order to see your money into your account. For example if you withdraw late night, you will see money in the morning. So its an absolute GO from me with no hesitation.

Nothing bad to say about this casino. I strongly recommend for players who look for a good casino to register and play. Its really trusted.

Play7777 casino is one of the newest added casinos. I found them earlier this month when I saw an ad, offering a 5€ no deposit bonus. I did a quick research on them and when I saw that they are powered by numerous great softwares, including my favorites Netent and Microgaming, I was excited to try them out.

When I went to casinos' page, I saw that within the promotions, there was the 5€ chip I had found on the net. After registration and email verification, I logged into my account and found the free chip. I used it on Dragon’s Treasures slot and lost it very quickly.

A few days later I noticed them added on AskGamblers. I hadn't paid attention in my first session at Play7777 to their welcome bonuses, so when I noticed that they had a 150% welcome bonus, I decided to make a deposit. The fact that they were added on Askgamblers definitely made my decision to trust them much more easier.

So for the welcome bonus I made a 20€ deposit and had a good bankroll of 50€ with around 1300€ to wager. I had a few technical issues at first as none of the games I tried would show me my real balance, I was offered only fun play option. I even spoke with live support about it but even with their suggestions nothing changed. I decided to try their mobile casino and there were no such problems. The offer had a little high wagering of 25x the sum of deposit and bonus, I usually don't like offers like that but I did like the game selection and I wanted to get as good bonus boost as possible and the welcome bonus offered me exactly that. I spent the rest of my session with Twin Spin slot but other than the one 40x bet win I had, I couldn't get any more good winnings and my balance went up and down constantly and eventually ran out of money.

For now I have a good impression about Play7777 casino, they have great variety of games and support is very nice. I noticed that they offer daily promotions and as a fan for bonuses I do think it's great, but I would like to have a little lower wagering where I wouldn't need to wager my deposit. Other than that, I will make another deposit there sometime soon and recommend them.

I was browsing for some new casino with nice deposit bonuses to play at and came across this casino. However I saw they have 5 euro bonus no deposit needed. I signed up and saw the bonus was not credited. Upon contacting support they advised me how to activate the 5 euro bonus. I manage to do just that, but also when I asked about wagering they told me it's x100 the bonus amount. Already I had no hope of achieving $500 let alone not wanting to ask how much there wagering is on deposit bonuses.

Anyways the first slot I opened was South Park. After the 3rd spin I got the Stan bonus. I did get a few wilds, but not a wild line. After the feature I had about 24 euros. I decided to continue and the Kenny bonus came 30 spins later. I manage to raise my balance to about 37 euros and left the game. They have a great selection of game and I wanted to try the magic book or any of those games where you get a special scattered symbol during free spins, but saw the minimum bet starts at about $1 per spin. I decided let me play Drive Multiplier Mayhem and manage to raise my balance to $60 and completed wagering about 3 hours later on different games.

I withdrew 50 euros and in less than 1 hour the money was in my account, verification confirmation email came 2 days later. Overall I enjoyed my stay here and will come back for more in future.

This casino website loads very slow Games load fast though. Yggdrasil games kept crashing during my play. This resulted in me losing a lot of funds during wagering. Mobile site does not have a login option directly, I had to click on register and then on the login button by the "Do you already have an account?" option.

I recently joined Play7777 and was rewarded a 5 euro no deposit bonus it carried pretty big wagering requirements but I can't complain about that when it's free cash, it's to be expected. The bonus cash lasted me long enough to have some decent play on my favourite slots and although I didn't walk away with any real cash in my pocket I spent enough time at the casino to get a good feel for it. The first thing besides the no deposit cash that I liked about this casino was their bright, simple and easy to navigate layout, it's extremely user friendly. Secondly I was impressed with their game providers, having so many slots that I love in one place is awesome, it does get tricky choosing what to play with so many favourites in one place but it definitely keeps me going back to a casino so I can see myself becoming a regular here.

To date I haven't had the need to contact support but they do offer live chat which I like, however I am unsure if it's 24hour. I can't comment personally on their payout times either but believe they don't make you wait too long for your winnings to be processed and in your hot lucky little hand, with a bit of hope and luck I can write about my experience on this topic some time in the not too distant future :)

I am very happy with this casino, they offer a large variety of games, support is friendly and helpful. I strongly recommend this casino :)

I have to update my old review. The support contacts me again (in my language German) and booked the 4,50EUR into my account. I think its really cool from them. Its rare that casinos see their fault and act like this. I call it professional.

Thanks 7777 casino. I am sure to deposit soon.

I tried this casino with a $5 no deposit bonus and played for a few hours I did not withdrawal but found that the software and site was running smooth and all games were playing fair..

Love the fact there is so many games and providers to choose from. Support is professional and really quick.

Plus great welcome bonus and wagering. I would definitely recommend this to my friends.

I got the 5 euro free no deposit bonus and actually managed to fulfill the wagering requirements and cashout with the max. allowed of 50 euros! Although the W.R for this is very high (100*5 ) I tried the Merkur games which were unknown to me and due to some nice features during bonuses like sticky wilds and expanding wilds that remain in place throughout the free games it is possible to get some big wins with very low bets since min. bet is low to begin with. When my 5 was almost gone I managed to get 50 from a 0.2 bet during a bonus game plus I won over 100 from Roman legion from a 0.2 bet due to sticky wilds among others!!

I uploaded a copy of my passport info. directly to my account and requested a withdrawal, the next day my money was in my Neteller account without any hassles and I didn't have to make a deposit to get this. Another thing, I was able to check my wagering progress in my account which is a plus for me, hate having to go to chat for this.

I noticed that USD is not offered as a deposit currency.

I was only able to play a few games (Merkur and some Microgamming) with my no deposit bonus, not sure whether it was due to country restrictions on some games or because of the bonus in play.

The support agent gave me some incorrect information at first but then said she was sorry after the problem was rectified the next day so at least she did apolgise. Live chat is not 24/7 and the agent I contacted was not so fluent in English plus not very 'knowledgeable' about the casino dealings which led me to believe initially that it was a 'shady' casino.

After Signing up and testing the Casino fully I can Verify that the following
points can be noted,

- Their games are free of lag and function without problems
- They have a large selection of games Across multiple software platforms
- Their Verification Process is Simple and Efficient
- The Payment Process is very fast and Efficient (I'm unsure if there is a no weekend cash out policy in place)
- Their Customer Service is top quality their drive towards customer satisfaction is evident I had a slight delay with my withdrawal but they reached out with an apology.
- Everything is easy to understand and the terms and conditions can be easily found
- Their Website / Casino Design Concept is a good Synergy between simplicity and user friendliness
-Multiple Payment Methods are available for Deposits / Withdrawals

The Vibe is good here party on Play7777 I'll give it a 10 Star rating because :

(a)It has a Large Selection of games that work right unlike some of the other casino's out there .
(b) There's a search function always make things easier
(c) Payments are Quick .
(d) They have a good Customer Focus .

These Elements Will Keep me coming back that combined with ongoing bonus promotions but mainly those 4 points A-D .

I had a slight Concern with Payment Times at one point but it seems that my concern was
invalid.

I have had very good experiences with Play7777.com. The support has served me always friendly when I had questions.

Payments were made quickly and easily.

There is a very wide range of games of slot games and more. Especially as a German player I find the casino very interesting because there are slots games from Bally Wulff and Merkur .

There are so many reasons to play there ...

Nice Casino. I really like the clean surface and a big plus for the Non deposit bonus to try out the casino for the first time.

The Wagering! 100X!! Are you serious? I really like the casino but that high wagering makes it almost impossible to be able to manage a wagering.

If I deposit I will deposit without bonuses, that's for sure.

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