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Play7777 Casino - Withdrawal accepted, but not paid yet

Posted on October 9, 2017

I play at play7777 for several months, I deposit regularly and I already made two withdrawals which were approved and transferred to my bank account quickly. On 22 September I again won and asked for a withdrawal of 1231.25 euros which was authorized by the casino on the 24th. Today, October 3rd, I still have not received the money on my bank account. I know it's only been a week, but this casino has always paid fast and I'm afraid I will not get my win. Sorry for my bad English, I use a translator :)
I hope that play7777 will do the necessary so that I get paid.

Posted on October 12, 2017

Friday 6th October I logged on play7777 and asked Juliana, the agent of the chat, when were they going to pay me?
She replied "I promise you that you will be paid next week, your money is out and you will be paid" ... I wait, I wait ....

Posted on October 13, 2017

Dear @fb_11­360­527­730­71983,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Posted on October 13, 2017

At home in France, there is an expression that says "I do not believe what I see"
for the moment, I see nothing!
if the payment is gone this day, it should arrive on my account Wednesday
I keep you informed

Posted on October 14, 2017

payment received this day, I no longer believed
I thank askgamblers for its support
I deplore that play7777 does not communicate more with its players
good luck to KAR90

Posted on October 14, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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