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Blacklisted

After being notified that Miami Club Casino was operating without a valid licence issued by a regulated authority and despite the numerous attempts to receive further clarification and confirmation on behalf the casino management, AskGamblers Team have not received any. Operating without a valid licence means zero protection for players in case of a problem with the operator and that is why Miami Club Casino is being added to our blacklist.

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Miami Club Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 31 Reviews
6/10
31 Reviews
Complaint Response 20 Complaints
2 days avg. 20 Complaints
What we like
  • Large range of slots, table games, and video pokers
  • 24/7 support available through live chat and email
  • Secured with SSL encryption
What we don’t like
  • No third-party audit information
  • Phone support not available
  • Players from following US areas are not accepted: New Jersey, Louisiana, Missouri, New York, Kentucky, Washington State and Maryland.
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Miami Club Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://miamiclubcasino.im
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Crypto Casino

Miami Club Casino is an online casino with a wide range of slots and other games of chance. It is powered by WGS Technology, a range of software that is very similar to the defunct Vegas Technology platform. It is part of the acclaimed Sloto'Cash group of casinos and is licensed by the jurisdiction of Curacao. Miami Club Casino welcomes players from many countries throughout the world.

Security and Fairness

Miami Club Casino takes all the necessary precautions to protect players. Any sensitive area of the casino is protected with 128-bit SSL encryption. This technology obscures your personal and financial data as it travels to the casino's firewalled server. Additional advanced billing techniques are used to safeguard credit card information.

Miami Club Casino states that the WGS Technology platform it uses a genuinely random number generator. However, the casino has not posted any audit information. Because other casinos in the group have been proven fair, we fully believe Miami Club Casino is also fair. However, a seal of fairness from an auditing firm would be useful for players who are unfamiliar with the group.

StallCation

Complaints

Read the complaints other players have left for Miami Club Casino. Learn more about complaints.

Show all complaints
Miami Club Casino - Not paying for reason ''Negative Casino database''

Hello

I signed up with MiamiClub Casino on May 2018 and have been an active player which never won playing slots games. On Jan 2019 I finally got lucky and won for first time total $1300. After the withdrawal I received an email to send my personal docs but for some reason I have not been paid until now.

This week I sent an email to ask about my payment status since it's been over 3 months and received a very strange answer about my name being listed in " Negative Casino Database" in another casino, which of course its not true since I didn't gamble anywhere for past 4-5 months.

Below are the emails I received from MiamiClub Security Dept but they ignoring my last message and refuse paying my $1300 winnings :


Hello Marek

This is the first time I hear such excuse and I have no clue to which other casino

you mean. I did not gamble for the past few months anywhere

and don't understand what "negative Casino database " really is.

I believe you might have a mistake .

If your casino don't wish to have me as an active player that's OK but you

must pay my lucky winnings as I risked my money with your casino and won

Please advise

Rosamaria.


On Wednesday, 17 April 2019, 5:40:33 pm AEST, wrote:

Dear ROSAMARIA < surname removed >

I'm contacting you from Miami Club Casino.

I am writing to inform you that your account "MI0170114725" has been closed as your details are listed in the negative Casino database.

This means that you may have played at other casino(s) and are listed there in a negative database. As per our company policy, you are unable to hold an account with our Casino.

Kind regards,

Marek

Casino Risk Management


Hello Team

I just noticed that my casino winnings withdrawal , total of $1300, not processed yet since Jan.

Any reason for the over 3 months delay?

Kindly check my withdrawal and let me know if I should make a new one

Thanks



On Monday, 7 January 2019, 7:42:14 pm AEDT, Rose < surname removed > wrote:

Hello

My requested docs are attached

Regards

Ros


On Friday, 4 January 2019, 8:29:22 pm ACDT, Miami Club Casino wrote:

Dear ROSAMARIA,

Your Account: Account Number

Thank you for your choosing Miami Club.

Before your withdrawal can be processed it is important that we verify the accuracy of your account information. Please understand that this is to maintain the highest security standards to safeguard you, our customer, and ourselves.

We kindly ask you to scan and e-mail at high resolution to [email protected] the following identification documents for review:

- A copy of your valid Driver License or Passport to verify your identity

- A copy of a recent utility bill to verify your address

If you have purchased with a credit card, please include the front and back of the credit card that you used to make the purchase and the completed authorization form found at http://miamiclubcasino.im/faxback.pdf for the credit card(s). You may block out the CVV number of your credit card if you wish.

Please allow 24 to 48 for processing. Some adjustments will then be made to your account, after which you will enjoy further deposits, withdrawals and playing in an easy manner.

Thanks you for your cooperation on this matter.

Warm regards,

Miami Club Management

[email protected]

staus Unresolved
$1300
Miami Club Casino - Closed my account with no explanation and with a $2,000 withdrawal pending
I had two dollars worth of money in my rewards account at Miami club. I somehow managed to parlay that into halfway decent winnings. I made several cash out request for $2000 each, and not wanting to reverse any of those, I had built up my rewards to another 50 or $60, Played with a that, and was able to cash out again. I think I ended up having about $6000 in pending payouts. The next day I was unable to log into my account, and was told that security was reviewing my account. I have no idea why as I have spent thousands upon thousands of dollars there and play there Since they first opened. I was a millionaire club player. Nobody ever gave me a valid explanation for why my account was under review, and not only that they reversed All my withdrawals, And after a week or so opened my account again and said that I would not be eligible for the VIP bonuses that I had been. I was naturally furious, and got very vague answers anytime I ask what was going on and why they are giving me a hard time. I then deposited $25 Because they reopened my account and as angry as I was I wanted to see if my luck would carry. Between the $25 deposit and the 90 or 100% deposit bonus I got, I was able to cash out again. They paid 2000 the next day, Which is unheard of. I continued playing, and was able to Request another $2000 withdrawal. Within hours, they had to shut down my account again, and now they are saying that I have to review my account is closed permanently. They did not send my second $2000 withdrawal out, and there is no legitimate reason why they shouldn’t have, seeing as though that was generated as a result of a deposit I made, and no cash out restrictions were in place (ie, play through, free cash bonus, etc). I’m so mad I’m spitting nails right now and want everyone to know how they have treated someone who has spent well over $100k over the course of playing with them. I have cashed out many, many times and they arbitrarily shit me down with money still owed!!!
staus Unresolved
$2000

Complaint Statistics

Resolved 16
Avg. Amount $ 624
Avg. Complaint Duration 39 days
Avg. Response Time 2 days

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Top reviews from our players

Games only!!!

The Live Support the slowness of all employees and the rudeness of pretty much everyone that works there. If you want to make a deposit and I prefer Western Union because I've had issues with theft from other Casino's well Good Luck with this place. They refuse to answer you and the employees are rude. Only good thing...the games.

I hope you will enjoy my review of Miami Club casino. Miami club casino offers to new players games from wager gaming technology casino, and i should say that when i saw that this casino offering this software, i decide to give them a go. I was happy to download and register my account, and after this i am just enter login and password in the needed fields, and lol, after this i get error that account not exist. How this can be possible? If i register it few minutes ago, got email confirmation with my account number? I contact live chat, and they try to do something , but nothing works, and they send out this to tech guys, and ask me to try next day, if again no - contact. Ok, this day my deposit had gone to another casino, but on next day i am still want to try this casino, so try to login, again error. Contact live chat, and i was angry, so i told them do something finally. After around 15 minutes they somehow resolve problem, and i was able to finally login.

This casino offers me 300 % bonus on first deposit, and live chat also told me for that problems from their side i can get even 400 % bonus. Oh, okay, i made 25 $ deposit from my skrill account and start playing with 100 $. I try many different games, and it was really pleasure to have fun with new games, but after few hours i got busted, but at least a lot of playtime. I make few more deposits, but without any luck, unfortunately.

I can not safe is Miami Club casino good and safe casino, but they had a lot of complaint here, and it is not nice of course, but you should choose yourself, did you ready to start play at this casino or not.

I have been using this casino for weeks and after $3,500 loss, I got in shock and decide to do a quick test in a European roulette to see what could happened and this is what I figure out.... I cover all the possible outcome excepting a few... And I got those more than 20 times in a roll!!! Witch is impossible in a "random" real life roulette... Be careful with these sharks plus their bonus is only valid in the games that they want..and they have the craziest wager requirements ever up to $4,500 before you can cash out !!! A difference with other casino that you HAVE no restrictions...

I can honestly say that this casino can be trusted and they take their customers seriously. I would also like to give my opinion on their casino software. I have played several other casinos and many of them seem to me like the odds change dramatically once you win and process a withdrawal. Good example is the Club World casinos. When I first signed up at Manhattan Slots (Club World Casinos) with them I starting winning like crazy. After I cashed out, odds of winning were so extremely different, to the point were I question if they are rigged or something. I know some of you might be thinking that it was just a coincidence, but I have witnessed this same sort of situation with other online casinos too. I have also heard stories that many online casinos even share details of customers that withdrawal their winnings with other online casinos.

Of course it could be all in my head too, but I just want others who may have experienced similar issues to know that at Miami Club casino, the odds of winning always seem consistent, does not appear to shift or the odds like if you have bonus or not. That, to me, is a good casino. I would advise other gamblers that the odds at Miami Club are fair and seem consistent with what you encounter at real physical casinos in Vegas.

Miami Casino is similar as Liberty slots Casino so I have to say my favorite casinos.
They have welcome sign up offer 10$ free so I did take that offer but did not get nothing from those free 10$. Their Casino is easy to use and they have plenty slots games you can enjoy, well they have table games and card games if you prefer them.

So when I tried their welcome offer I started to play Dr.Love game for the first 5 rounds of spins I did t get it nothing so they were dead spins but on my 5th spin I hit 3 Dr.Love with two Nurses features which did get me an 7.80 dollar of winning, well that was enough to raise the bet to 0.50 dollar per spin so if I hit something like the 3 meters of Love well that is the free spin feature, so if you hit 3 love meters you will get 10 free spins, hitting 4 love meters brings you 15 free spins and 5 which is really rear well never happened to me will get 20 free spins. Did trigger the love meter feature again but did not get nothing big, so after 40 minutes of playing I lost it all and did not wager the bonus what was 150 dollars withdraw if you play throw it.

Every day they have Freerooll tourneys which I played them every day and if you get lucky wining on those tourneys sometimes they have prize pool of 2000$ you can get good some of money. Like Liberty slots also Miami club Casino I did get plenty of times bonus money from freeroll tourneys maximum 5$ and play for a while. My favorite games are Shark, 20.000 Leagues and Dr.Love which you can get free spins more often than other games; well that is my experience for the mentioned games. I did deposit 2 times at Miami Casino and they are giving 100 cash back or 100 % match offer which is really good, well depends what day is it and from time to time whenever they have big time freeroll tourney they send me the code so I can play for free and the tourney buy in is 5-10$ so that is something I guess if you are their loyal player.

I like this kind of casino software, like their games so I would give them 10/10 also for the support to 10/10.

Miami Club has informed me today that they resolved the legal issues with their bank and that they sent my withdrawal. As soon as I receive it I will update comments. Miami Club appears to value their customers and takes issues seriously, will let everyone know the final outcome very soon.

Miami Club Casino is not processing withdrawals to U.S. players presently. According to their live support, the reason is because of legal problems relating to their bank. Really seems to me like they are just giving me the run around. As of right now I am starting to doubt that I will even get my withdrawal. I will be sure to update comments if that changes but for for now still nothing! If your in the U.S. I would stay away.

I decided to try this casino because it have a good reputation but I was sad when I saw the Hungarian player didn’t allowed to claim the no deposit bonus.

I downloaded the software but it was little bit slowly but I success fully registered.

After that I went to the live chat to ask about the free tournaments, he told me I need to verify my e-mail address before I can play these tournaments. So I checked my e-mail address but I didn’t found the e-mail, I contacted again with the support and he asked my personal details then he told me I get the letter within one day. Next day I get the verification e-mail and I successfully verified. So I tried some free roll tournament.

They use wager gaming technology software with unique slots but all the slots looks like the same with some modifications but I like them slots anyway.

So I entered my free roll a started to play, I get 500 coin to play. After I played an hour my bonus credits was gone (but if you had credit you can re buy). I decide I make a minimum deposit and play with these slots without any bonuses. So I deposited 20 dollar and picked the dragon masters and some other slot. I hit some good, and my balance went up to 50 dollar. I was happy because I knew I didn’t claimed any bonus to my deposit so I didn’t needed to wager my money and any time I was able to withdraw anytime if I want. I continues to play with jacks or better video poker and I was amazed because from the second spin I hit a full house and the next spin was a flush (I played 1 dollar per spin) so I was on winning stake. I decided to withdraw 100 dollar and I left 10 dollar in my balance to I able play in the future.

After I successfully verified my cash comes within 3 days.
So I only can recommend them.

Thank you!

Reading valentin68’s review (good one) about Miami Club, I have to say there are a lot of things I agree with. They are a relatively new casino using the product of the less known WGS Tech. All offered games are audited for fairness and the RNG is certified by CFG, which is a good sign. They have a stylish, elegant appearance (I like the purple-brown color combination) and I think their Lobby is user friendly and wieldy. One thing I miss from its functional, there’s no game history section so we can’t monitor our past activities. Unfortunately, I also experienced technical issues (long loading times, frequent updating process), it’s a must thing to solve in the near future.

Playing with several type of games, the charm of novelty was quickly gone as simply I didn’t find them enjoyable or attractive. Graphically not so great or well designed and they really remind me of some RTG games. The roulette is not so badly created but no ’spin without bet’ option and no French roulette (only just American and Europen) so it’s not for me. They have a wide range of slot games (more than 100) but as we know the quantity is no substitute for quality. Maybe the Agent Cash and Black Magic are the slots I like the most but none of them would get 5 stars from me.
Perhaps I had bad luck but all the games I touched had a very low payout percentage. On the other hand they provide very good tournaments. There are free and cash deposit competitions, but the cash in for these events are often only $1, $2 or $5.

The support team is very professional and usually respond quickly.

Their payment methods are OK, but the $150 minimal withdraw-able amount is quite high. I will never understand why have to be defined such high amount…understand but never will like).

Personally, I don’t like their games and the payout limit and I wasn’t convinced at all.

I tried Miami club casino this month, just go to their page to take 10$ no deposit and try their slots, register, but support told me that I can not get my no deposit because my country is excluded from the no deposit bonuses!

Damn, they always exclude my country, anyway I made deposit 30$ from my Skrill account to try casino, and i start with 60$ because casino automatically credit me 100% welcome bonus, thanks god i was not excluded for first deposit bonus. Ah, forget to tell you, registration and download was simple and easy, no any problems encountered and everything was fast, i like this. So, with my 60$ i try some their slots, because never play this software before, i play their slot about hour or two, sorry i did not remember their slots names, because i play it first time and just want to try. So, after two hours of playing and entertainment i have 60$ on balance with which i start, but now my wagering was clear, and i earn 30$. But i decided do not cashout, because it is not so high win to cashout, and i try to win some money on roullete. When i playing roullete, 90% of the time i bet on red or black, this time i do this too, but luck was not on my side, and with 20$ left i switch to blackjack, and i really hate blackjack, but decided to give it a try. I made one bet 20$ ( lol this is crazy i am sure, but no way), and dealer give me K and Q, and this gives me 20, and i thinks this is amazing to stop, but then dealer give to himself 10 4 7 and blackjack! I lost al , but anyway it was funny and interesting
.
So here is my marks for Miami Club casino:
Software:8/10 first time I play this slot, and I like it
Bonuses: 7/10 I was excluded from no deposit bonus, but I get welcome 100% bonus. Pretty average.
Support: 8/10 all my questions was answered professionally, what to tell more?
Cashouts: I don't know, sorry, can not achieve money to cashout, may be next time.

Total: 7.5/10 unique software with average other points.

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