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LuckyBet Casino

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Average Complaint Response Time: 1 day
Average Complaint Response Time: 1 day

LuckyBet Casino Review

  • Live chat open 24/7
  • Multiple top-notch software providers
  • Mobile friendly design
  • Several country restrictions
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General info & Latest Promos
Website http://luckybet.com/
Established 2003
Owner B.P.M. Services B.V.
Casino Promotion

LuckyBet Casino is an online casino where members can enjoy numerous types of games like slots, table games, video poker, sports betting and live games. Players will have plenty of variety with some of the top gaming providers on board such as NetEnt, Pragmatic Play, Endorp­hin­a, H­abanero and many others. The site is available in multiple languages, including English, Russian, Ukrainian and Portuguese. Players can reach the casino instantly through a web browser or use the mobile casino version. LuckyBet Casino is licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. Players from the following countries will not be able to start an account at LuckyBet Casino: Australia, Denmark, Estonia, France, Hong Kong, Italy, Jordan, Turkey, Spain and the United States of America. The full list of restricted countries can be found under the ‘more casino details’ tab.

Virtual Games

Players looking for video slots can enjoy plenty here from multiple software providers like Fugaso, Playson, Thunderkick and a variety of others. Slots can be easily filtered per providers, making it easy to browse, in addition to the regular search feature. Players can also easily view the newest and most popular slots in the lobby. Titles include Yakuza Slot, Thunder Reels Slot, Well of Wonders Slot and Pink Elephants Slot.

In addition to hundreds of slots,­ ­the­re are lots of table games to enjoy too. These include popular games of blackjack and roulette and other classics like Baccarat.

When it comes to video pokers, players will have their pick which includes games like Tens or Better, Joker Poker and Jacks or Better. All of which are available to play in single-hand and multi-hand versions.

Other games include scratch games, lottery games, card games and video bingo.

Live Casino

Players at LuckyBet Casino can also enjoy a large selection of live games which are available around the clock and hosted by real-life dealers. These include games of Live Blackjack, Live Baccarat and Live Auto Roulette.

Mobile Gaming

LuckyBet is available on the go, too, and can be reached from virtually any mobile, smartphone and tablet device. A large selection of games is available and no app is required, all players need to do is log in through a compatible mobile browser.


Players who are looking for help and assistance can use the casino's friendly live chat facility which is open 24 hours a day, seven days a week. Players can also contact support using their email address for additional support and verification purposes.

Security and Fairness

The casino uses a high level of SSL encryption and industry-standard firewall services which makes sure players personal and financial transactions are always kept secure. Sensitive data will always be encrypted before it is transmitted over the internet.

They also use a random number generator to ensure all their games are fair and players get random results.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    NetEnt, World Match, 1x2Games, Oryx Gaming, Playson, Endorphina, GameArt, Habanero, Evoplay, Betconstruct, Pragmatic Play, Iron Dog Studios, Fugaso, Patagonia Entertainment, Fazi Interactive, MGA, Microgaming, KA Gaming, Hacksaw Gaming, Amatic Industries, August Gaming, R. Franco Games, Belatra, Nolimit City, Thunderkick, Revolver Gaming, CT Interactive, OneTouch Games, SA Gaming, BetGames.TV, Evolution Gaming, Ezugi
  • Deposit Methods

    EcoPayz, MasterCard, Neteller, Visa, Skrill, AstroPay Card, Jeton, Perfect Money, Cryptopay
  • Withdrawal Methods

    MasterCard, Neteller, Visa, EcoPayz, Skrill, AstroPay Card, Bitcoin, Jeton Wallet, Perfect Money, Cryptopay
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 0-24 hours

    Bank Transfers: Not offered

    Cheques: Not offered

    Pending Time: 0-24 hours

  • Withdrawal Limit

    EUR 10,000 per day
  • Affiliate Program

    LuckyBet Affiliates
  • Restricted Countries

    • Afghanistan
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Christmas Island
    • Cuba
    • Denmark
    • Estonia
    • Ethiopia
    • France
    • Guadeloupe
    • Hong Kong
    • Iran
    • Iraq
    • Italy
    • Japan
    • Jordan
    • Kuwait
    • Martinique
    • Mayotte
    • Netherlands
    • North Korea
    • Pakistan
    • People's Democratic Republic of Yemen
    • Philippines
    • Puerto Rico
    • Russia
    • Réunion
    • Serbia
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Yemen
  • Casino Type

    Instant Play, Mobile, Sports, Crypto Casino
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    Euros, British pounds sterling, Russian rubles, Ukrainian hryvnias, US dollars, Polish zlotys, Brazilian reals
  • Languages

    English, Portuguese, Ukrainian, Russian
  • Licences

  • Company

    B.P.M. Services B.V.
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

Suggest an edit

LuckyBet Casino Reviews by Players


Write a review
blondie 1533 reviews
Reviewed on March 31, 2020


Luckybet casino is a casino I joined only about a couple of weeks ago. The reason why is simple- I had come across a no deposit offer on a website and decided to try them out, I had never heard of them before. I took a look and noticed that they are on Askgamblers with a decent ranking so that made me more interested in them, as well the fact that they are powered by a very wide range of game providers, including Netent, Pragmatic Play, Red Tiger and dozens of others. Unfortunately, they didn't have either Microgaming or Play'n Go which I also like to play.

I signed up and verified my email and was supposed to get 30 free spins. I didn't know on what game they were but when I logged in into my account, I checked the cashier and only saw their welcome bonus available to me. I tried to contact their support but live chat was unavailable so I had to send an email inquiry. It took them around 12 hours to get back to me and I was informed that the offer I wanted was no longer available. Although it was a bit upsetting, it wasn't a big deal. I was, however, quite interested in their welcome bonus. 

The casinos' welcome bonus is a 100% match so nothing too unique, however, the wagering seemed appealing. In the cashier, I saw that the wagering was 20x deposit amount. I wasn't entirely sure if that's how it worked as the terms on Askgamblers are different- strangely enough I couldn't even find anything about this bonus on their promotions page or any specific terms- restricted games, etc. They should definitely improve the navigation in that matter.

Regardless, I tried to contact support again, without any luck. However, I decided to make a small deposit but didn't take the bonus as I just wasn't entirely sure of the terms of it and since the customer support seemed unreachable, I didn't want to risk breaking terms. I played Dead or Alive 2 but didn't manage to get any decent win and lost the balance very quickly.

Overall, I didn't like the fact that I couldn't find any proper information about the bonus terms, wagering etc. and that support wasn't available right away even though they have a live chat option- both times I was redirected to email support. If not for that, I had a decent time there.
sharko.rozas 1 review
Reviewed on March 3, 2020


I liked support and deposit 10, get 30 bonus for registered in march players. Wagering is a joke! I wagered and withdraw money without any problem. I hope they will have more bonuses like that.
mihaylo28 1 review
Reviewed on February 16, 2020


I like what I see, I like how site act, I don't like that support doesn't work properly in the day, but I got my answers so it's ok for now. Quickest withdraw ever though. I didn't get any bonus for registration or free spins, but I did get a 100% bonus for deposit. Easy wage, easy withdraws, I don't ask for more.
VictorMax11 1 review
Reviewed on February 9, 2020


Playing for a few months now.
Everything good, deposit and withdrawal are easy, odds are normal, website is fast.
I would like to have a bonus with less wagering factor.
I want to take my friends to the LuckyBet if they offered something to me.
Filyara 1 review
Reviewed on February 2, 2020


I registered a week ago, received free bonus for registration - 10euro!! Conditions were easy, so I won. I withdrew the money on the same day I put in.
For sure I'll be back.


Unfortunately, support doesn't work at night, there is no one to talked to, however, join the day the support is very much responsive and evective, so it covers for the non support hours
Anna_gamble 1 review
Reviewed on November 6, 2019


Nothing good to say about this online casino. So many better ones out there that offer much better support. All casinos use the same gaming providers. It's the support and payment of withdrawals that set them apart. Would definitely never recommend them.


The worst gambling expierience
1. aweful rude chat, not answering my quasyions about rules of games.
2. I've been waiting my withdraw for 1 week already, and still no information about it . Support is asking me to wait a little bit more because of their "tecnical issues".
Well done guys. You made me feel bad despite my winning
Slotslover1984 1 review
Reviewed on October 15, 2019


Nothing good to say about this online casino. So many better ones out there that offer much better support. All casinos use the same gaming providers. It's the support and payment of withdrawals that set them apart. Would definitely never recommend them.


Support never answers their chat. They either end the chat on you or they just don't bother replying. My latest chat with them. Same thing happened last night. Also no reply to emails.

Chat started on 15 Oct 2019, 09:16 AM (GMT+0)
(09:16:57) *** Visitor 1571131017 joined the chat ***
(09:16:57) Visitor 1571131017: Help
(09:17:02) *** Ayça joined the chat ***
(09:17:21) Visitor 1571131017: Hi
(09:18:07) Visitor 1571131017: ?
(09:19:52) Visitor 1571131017: Are you there?
(09:20:06) *** Visitor 1571131017 has rated the chat Bad ***
(09:20:25) *** Visitor 1571131017 has commented: Pathetic service. CS never responds to live chat ***
(09:34:45) *** Ayça left the chat ***
(09:48:25) *** Visitor 1571131017 left the chat ***
Hello ,

I'm really sorry that this way you're feeling, and i can completely comprehend it.

I will make sure to address this inconvenient issue to the proper head of the department.

I would like to have this issue solve and be able to offer you the proper support you deserve, please be so kind and send me your email address so that i can make sure someone from a high level comes back to you.

Luckybet Management.
Myriam 3 reviews
Reviewed on June 21, 2019


I liked the games and the interface provided. Nice welcome bonus with normal wagering requirements. The site is very good and responsive. I would reccomend for the bonus


Support is ignoring my messages! Online chat is ignoring me as well when I am asking about my withdrawal. They even have automated message "In order to review the situation, you must send an email to support@luckybet.com. After the examination, you will be returned." They dont even try to ask whats the issue.
Hello Myriam,

I sincerely apologize for the inconvenience that you have faced, please be so kind and provide with an ID so that i can make sure it is checked.

Luckybet Management
Frank_pLjwDs3t 14 reviews
Reviewed on December 13, 2018


Nothing. absolutely nothing. Its a scam. They have not a thing going for them


Everything. Horrible chat and costumer service. Missing a lot of games. Bonus system is rigged. You cant reach anyone and you cant close the account also bad sign. They try to look like the better casino's but they are not! Never play
Mr Palorabo, in complaint you good, but you never attempt to bring here the chat you have had with our company, and the way you behaved in the chat, i am prettu sure if you are so brave , you should bring the chat, and show everyone how you did behave, sicne i am sure that this bad review you left for us would be removed, since your atitude was totally inapropriate and misconduct done by your self, if that the way you talk to people, i would recommend to every casino keep in you in the blacklisted of clients sicne thats not the respective way you should be acting, you should be a shame of your actitute.
alejandro1 1 review
Reviewed on December 9, 2018


I am playing at the casino for over 2 month, sometimes the reply takes 2-3 days, but that'e normally the company is very responsive and that happens quick.
They have a lot of games and I can say that I am pretty satisfied with the promptly response.
In general the site is very good, I have no complaints at all to the site, the opposite, very pleased and I got paid, when I did ask for withdrawal. I very much recommend this company.


The 2 days reply, which is very rare to happen, normally the company prompt reply and very much answer the question and help, even over chat.

Hello Alejandro,

I sincerely apologize for the inconvenience that you have faced, please be so kind and provide with an ID so that i can make sure it is checked.

Luckybet Management

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