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Blacklisted: Llama Casino is a brand operated under the Llama Partners, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

Llama Casino

1
CasinoRank
2
Player rating 4 reviews
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
Players from your country are not accepted
Average complaint response time: 3 days
What we like
  • Totally instant-play interface
  • Impressive selection of 3D video slots, table games, and more from Betsoft and Total E Soft
  • Top-of-the-line live casino with 5 different games
  • Secured with SSL encryption
  • Games have been proven fair by independent audits
What we don’t like
  • Unavailable to players in the US, France, and the Netherlands
  • No live chat or phone support
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

http://www.llamagaming.com

Languages

Czech, English, German, Polish, Spanish, Russian

Established

2012

Company

Llama Gaming Limited

Licences

Costa Rica

Affiliate Program

Llama Partners

Restricted Countries

  • Afghanistan
  • Asia
    • Australian Capital Territory
    • New South Wales
    • Northern Territory
    • Queensland
    • South Australia
    • Tasmania
    • Victoria
    • Western Australia
    • Alberta
    • British Columbia
    • Manitoba
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • Yukon
  • China
  • Cuba
  • Estonia
  • France
  • Hong Kong
  • Iran
  • Italy
  • Netherlands
  • North Korea
  • Puerto Rico
  • Romania
  • Russia
  • Slovakia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Syria
  • Turkey
  • United Kingdom
    • Alabama
    • Alaska
    • American Samoa
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • District of Columbia
    • Florida
    • Georgia(US)
    • Guam
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kansas
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nebraska
    • Nevada
    • New Hampshire
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Northern Mariana Islands
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • U.S. Virgin Islands
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming

Casino Type

Instant Play, Mobile, Crypto Casino

Deposit Methods

Bitcoin, MasterCard, Neteller, Paysafe Card, Skrill, Ukash, Visa

Currencies

Euros, British pounds sterling, US dollars, Bitcoin

Withdrawal Methods

Bank Wire Transfer, Bitcoin, Cheque, Neteller, Skrill, MasterCard, Visa

Withdrawal Times

EWallets: 0-12 hours
Bank Transfers: 5-10 days
Cheques: 21-28 days
Card Payments: 3-5 days
Pending Time: 3-5 days

Withdrawal Limit

EUR 10,000 per month

Software

NetEnt, Evolution Gaming, Betsoft, iSoftBet, Ezugi, Pragmatic Play

RTP

Not publicly audited

Live Chat

Contact

Support Mail Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Llama Casino is an instant-play online casino with a furry, friendly llama as its official mascot. The site features an immense selection of games from NetEntBetsoft, Pragmatic Play, Evolution Gaming, and Pariplay, as well as live dealer games powered by Ezugi. Llama Casino is available in 4 different languages and is licensed by the jurisdiction of Costa Rica.

Restricted Countries and Territories

Llama Casino does not currently permit players from France, the Netherlands, and the United States. Those in all other countries and territories are welcome as long as online gambling is not prohibited by their government’s laws.

Virtual Games

Slot lovers can choose from many of the most popular 3D video slots around at Llama Casino. These include favourites like Dr. Jekyll & Mr. Hyde, The Slotfather, Greedy Goblins, Fruit Zen, Puppy Love, Under the Bed, and Boomanji, among many others. Famous NetEnt titles such as Sparks slot, Dazzle me slot, Hook's Heroes slot and many more are also available. And of course, for players looking for a chance to strike it rich, there is a good selection of progressive jackpot slots.

Those who enjoy the fast-paced action of virtual table games will find a diverse selection at Llama Casino. Among the available games are numerous blackjack variants like European Blackjack and Pirate 21, roulette variants like Zoom Roulette and Common Draw Roulette, and many more like Baccarat, Casino War, Red Dog, Triple Edge Poker, Oasis Poker, and Ride’m Poker.

Video poker players can try their luck with Llama Casino’s extensive range of video poker titles. These include classics like Jacks or Better, Deuces Wild, and Tens or Better, as well as less common variants like House Bonus Poker, Great British Poker, and Bonus Deluxe. Each game can be played with up to 50 hands at a time.

Live Games

For those who enjoy playing real table games, Llama Casino has a live dealer room powered by Ezugi. This unique section of the website features live casino entertainment broadcast directly from a professional casino studio in real time. The game selection is incredibly diverse, featuring Live Blackjack, Live Baccarat, Live Roulette, Live Keno, and Live Lottery.

Support

Unfortunately the support department at Llama Casino does not offer instant customer care. Players must use email to communicate with the casino: no phone or live chat service is provided. Replies may take at least 1 full day, but may be faster or slower depending on the complexity of the inquiry and the availability of staff.

Security and Fairness

Llama Casino has a certified SSL security certificate, which ensures that all sensitive areas of the website are protected with the gold standard of web safety. Any private details, like passwords and banking information, are converted into unreadable text as soon as they are submitted, ensuring that no one will be able to read player data.

The Betsoft platform used at Llama Casino has been audited and shown to be fair by TST, one of the most trusted independent auditing firms in the world of online gambling.

Player Reviews

2
4 reviews
Sort by
Date
Relevance
Player rating
adamstheresa04
March 19, 2018
2

Llama Casinos bonus system is good,deposit system is not bad.

This website layout is not good, its live chat quality is very bad. And some items is not understandable.

Message
maruf_hosain16
March 17, 2018
2

Totally instant-play interface. Games have been proven fair by independent audits. Relatively low and decreasing wagering requirements. The bonus system is good. Bitcoins and traditional currencies are supported.

No live chat or phone support. The customer service lacks professional experience. They don't know how to resolve issues. There is not a loyalty program. They don't show much interest in the player. The games can take a while to load.

Message
jeanyves
March 15, 2018
2

Relatively low and decreasing wagering requirements. The bonus system is good. Bitcoins and traditional currencies are supported.

Not mobile friendly.The games are not provably fair. No live chat support

Message
Jhonmergo
March 13, 2018
2

Plenty of cryptocurrencies to choose from when depositing. There are a lot of games to choose from live and virtual.

The customer service lacks professional experience. They don't know how to resolve issues. There is not a loyalty program. They don't show much interest in the player. The games can take a while to load.

Message
1
CasinoRank
2
Player rating 4 reviews
1
CasinoRank
2
Player rating

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