Hi Mr < name removed >
Our records show only 3 deposits to your account:
-Successful Deposit December 28th, 2015 12:03 Llama gaming 20.00 GBP king_********@sky.com
-Successful Bonus December 28th, 2015 12:03 Llama gaming 20.00 GBP king_********@sky.com
You made 2 more deposits
-Successful Deposit March 16th, 2016 17:30 Llama gaming 25.00 GBP king_********@sky.com
-Successful Deposit March 16th, 2016 17:54 Llama gaming 20.00 GBP king_********@sky.com
Bonuses for these deposits are 30% on the second deposit (which was £25) and 50% on the third deposit (which was £20). Bonus are opt-in and include turnover requirements, Total value £18.50 and can be applied in the MY Account area when making deposits.
We have not received any communications from you asking these to be added.
Further you have withdrawn winnings of £20 based on a deposit without a bonus which would have included turnover requirements, we would give the bonus but your withdrawal would be null / void and the £20 would need returned to Llama.
Would you like to return the withdrawal and accept the bonus or would you like to accept the winnings?
Please let me know
Lastly your next deposit has a 100% match deposit up to £1,000. If you would like to make a deposit and receive the bonus, please communicate with support to apply the bonus before making any bets.
Best regards
Llama Support
