Mark all as read

Settings

Notifications
Casino Complaints

Missing payout


user_avatar badge
By Sally5
8 years ago
Message on forum
Hi
I have made 2 withdrawals on july 9. 1500 + 700 euros, together 2200 euros. I got two emails with "withdrawal succesfull" the same day. It has now been more than 6 weeks with many many emails, they sometimes answer that they will find out, or check with financial department, ask account etc, and now they haven't answered for more than a week. They have confirmed that they have my documents. But, I Don't get my payout. What can I do. Can You help me solve this?
Regards Sanne
Disputed Casino Llama Casino
Amount €2200

Discussion

User name loyalty-level-2
Still nothing....?
User name loyalty-level-2
Still no answer and still no money...
User name loyalty-level-2
What is next? Llama is ignoring my emails....
User name loyalty-level-2
Hi Ask
What happens if Llama dont answer this time? I am not letting this go, so do You know what else I can do?
Regards Sanne

Llama Casino Complaint Stats

Resolved 3 / 6
Avg. Amount $1,260
Avg. Complaint Duration 12 days
Avg. Response Time 3 days

Llama Casino Complaints

See all complaints for this casino