- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear JAMALSEMPIRE, We are extremely happy to see such a positive review about our Casino! Your kind words about our support team have warmed up our souls. In addition, we are really satisfied that our bonus offers appeal to you as our team is working every day to make it better and more enthralling. Moreover, thanks for sharing your opinion about the variety of our games. Definitely, we will take it into account. Feel free to visit our Casino anytime, our team will be happy to see you again! Kindest regards, LevelUp Casino Team
I like everything in this casino! Graphic, design.
User-friendly interface. Communication between operators. I enjoy spending my vacation in this casino.
Dear KARENVAN, Our team is grateful for such positive words about our casino. We are sincerely pleased to hear that you like the design of our website. We appreciate our players and try to meet with all needs. Furthermore, we are doing our best to provide players with comfortable playing and good mood. Wish you the best luck ahead! Kindest regards, LevelUp Casino Team
I like how customer opinion counts, because we are the one's who play and we know what we want in games which keeps us happy.
A happy customer is a long time customer.
The things that I personally dislike would have to definitely be no bonus's or free spins upon registration.
Some times we like to play with say 50 Free Spins so we can experience the games for ourselves.
Dear JESS82, Thank you for taking the time and writing a review on Askgamblers! It really means a lot to us to hear your opinion. We want to ensure you that sometimes our partners provide players with bonuses for registration, such bonuses may be received by those players who have signed up with the particular link. Our support team is always available to assist you with any question you have. We send you our love and wishes you the best of luck and only big wins! Best Regards LevelUp Casino Team
Nice Support, Great Games and lovely Bonus. I have an Question by the Support and the Chat support was great. Quick and on Point Answer for my Question. Nice to have this Support.
Dear VOLTREEXX, We want to express our gratitude for the fact that you rated our casino so highly. It is very nice to hear that you were satisfied with our service, and quick answers did not keep you waiting. Our whole team really try to be the best casino, and meet the expectations of the players. Thank you for trusting us. We will be glad to see you again in our casino. May good luck be with you! Best Regards LevelUp Casino Team
Pretty good casino! All very convenient and clear! A large variety of slots and other games! A lot of different promotions! Responsive customer service! And basically all on the positive side!
I would like to Russian! You can add several payment systems, which would be a choice and it was easier to make a quick deposit! More promotions and bonuses for regular players!
Dear PSIHOZ87, Seeing that you had a 10-Star experience is the best thing we could hope for! We really appreciate you being our player and shared the word about us. Thank you for your suggestions. We will for sure take it into account. This is a great incentive for further improvement and professional growth. Thank you for staying with us and wishing you good luck! Warmest regards, LevelUp Casino Team
Overall a very good casino, very fast customer service that is always online to help if need be. They have all the games you would expect an online casino to have. Overall 10/10
Dear TOOMUCHPAIN, We want to express our gratitude for the fact that you rated our casino so highly. It is very nice to hear that you are satisfied with our service overall. Thank you for trusting us. We will be glad to see you again in our casino. May good luck be with you! Warm regards, LevelUp Casino Team
Great casino was recommended to me by another streamer, really helpful support chat, great variety of games from a vast majority of providers, looks great too.
Nothing to dislike about this great casino, will definitely be recommending it to fellow streamers and friends if they would ever want to gamble, such a good casino.
Dear HUNGYNZ, Thank you for such positive feedback and the recommendation. We are glad you've been enjoying our games, communicating with the support team, and overall experience. We are happy to know, that you are satisfied with the way we work:) Only good luck ahead and thank you for being our customer! Warm regards, LevelUp Casino Team
Great games. Easy to play. Bonuses are great too. Real money deposits. Money to win and withdraw. Really good casino all around. Yes, more countries and languages.
Dear PLEEZIE, We are pleased to hear that your experience with us has been so smooth! We do aim at providing our players with the best games and bonuses, prompt deposits, and fast withdrawals. Likewise, we’ll make sure to keep up the good work, of course. And hope you’ll stay a loyal player with us for even better experience in the future. Best regards, LevelUp Casino Team
We have a nice design. Great work of the staff, and great bonuses. Good providers and games, spend very good time free on this site. Like it all basically.
Dear ZEKKY13, Thank you for your kind words about our casino. We really appreciate that you liked it. It is important for us that you are satisfied with the games and with our service. We wish you great wins! Best regards, LevelUp Casino Team
Brilliant bonuses and all my favorite pokies. Very user friendly easy to deposit money. Plenty of giveaways and bonuses are offered every day so that’s a plus.
If I was to pick anything that I actually disliked it would be. I’d like if you were able to gamble each return to make the games even more realistic but apart from that I’m not really worried.
Dear CALLAN_FISHER, We are very grateful for your kind words. Our team is thrilled that you loved our casino, offered games, and payment procedures. Thanks for sharing your review with the community, and we look forward to seeing you again. We always have something interesting to offer! Kind regards, LevelUp Casino Team
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There are good bonuses and the support is okey. There are too many offers. I can tell to my friends that is a good casino. iI there would be more games it would be perfect.
Not to many games, it would be nice when more games would be there. Bonus offers are too low. If there where offers or bonuses it would be much more better.