
LevelUp Casino
- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Recommended by experts
Player Reviews


Excellent customer service is provided. The verification process is meticulous, handled by patient staff who guide you through it. A diverse array of slots is available. Ample free games and bonuses are offered. The returns are favorable, providing substantial value for your money.
The withdrawal process might occasionally experience delays due to unexplained declines. The absence of game categories, such as "hold and win" or "wagering," is noticeable.

Entertaining games spanning a diverse range, exceptional customer support, a prime destination for enjoyable gameplay. Notably, they offered impressive weekly bonuses, and the assistance provided by customer service was invaluable.
Withdrawals could potentially take longer than expected due to occasional unexplained declines. Additionally, there were instances where certain games took a considerable amount of time to load.

I am a Diamond VIP member on their site. Been using them for close to a year. Everything is great about them. All the boxes are checked.
And recently there was a slight issue where a bonus was mishandled internally and it voided all my winnings. Their whole staff is usually great, but Albert specifically always goes above and beyond. During this unfortunate event, he did everything in his power to resolve the issue. He didn't slap me with a terms and condition or anything like that you would usually expect, he kept trying to find the best solution possible until we reached it. Well deserved shootout.

Сool casino with frequently updated bonuses, I would also like to add that the support does not respond in a cookiecutter way and it's really nice to communicate with them.

For me, it is a very reliable and pleasant place to play. The selection of games is very wide and everyone should find something suitable for themselves.
Identification is fast and problem-free if everything is in order, and what is most important to me is very fast payouts! I definitely recommend it!

Good betting house to try your luck. There are good slots and everything flows well... They are quick to reply on live chat and they helped me to get a no deposit bonus.

For me, it is a very reliable and pleasant place to play. The selection of games is very wide and everyone should find something suitable for themselves.
Identification is fast and problem-free if everything is in order, and what is most important to me is very fast payouts! I definitely recommend it!
I have no complaints about anything, I haven't had any problems with them myself!

Web site not working
Always not working very bad service .
The site is constantly crashing for more than two hours, and the site is down, and I cannot access my account. I do not recommend using this site, and I tried to contact them, but I could not communicate with them

Nice that you can always choose what to play because the amount of slots and providers is HUGE. Also their customer service is nice addition to the whole experience. They are so nice and fast to reply!
Withdrawing may be a little stretched because withdrawing sometimes is declined for no reason. But it doesn't mean that it is not fair, sooner or later I managed to finish withdrawal.
Level up is an exciting online casino with a extraordinary selection of casino games and bonuses. Especially for pokies lovers. I was highly impressed by their massive selection of online pokies, plus players have great bonuses from which to choose. Level Up is a cryptocurrency friendly casino, supporting several of the most popular cryptos around for deposits and withdrawals. It's no wonder that this casino is gaining the hearts and trust of so many online players. The online support and account managers are so friendly and helpful. I highly rate this online Casino and recommend you give it a try.
Shout out to Stella, Albert, Gia and Ester. You all do an amazing job. Thank you