LevelUp Casino
- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Recommended by experts
Player Reviews
Been with level up casino for 3+ years. The more I progress through the vip levels the worse it's become. I've been now deemed a bonus hunter and have had all bonuses removed. I've also gotten 2000CP points to get to next level and got rewarded $2.50. Yet each CP earned only goes to my level Metre not to retain my vip status. Why have casinos sting you for accepting bonuses THEY OFFER YOU?? Then PUNISH YOU FOR ACCEPTING THEM
Dear Cruisey8181,
Thank you for providing us with your feedback. We apologize for any frustration you may have experienced. We highly value our loyal players, such as yourself, and we want to address any concerns you may have.
We regret to inform you that, due to the high bonus percentage you received, bonuses are currently unavailable to you. However, this is only a temporary measure and may change if you choose to play without using bonuses for a period of time. We have previously provided detailed information about this process and we encourage you to follow the steps outlined in order to return to a normal bonus rate.
We would also like to mention that our VIP Manager had a conversation with you last week and took the time to pass on your feedback to our team. We appreciate your input and are constantly working to enhance the player experience.
In regards to your CP points and rewards, we strive to make our loyalty program transparent and rewarding. If you feel that the rewards are not meeting your expectations or if there is any confusion about how CP points contribute to your VIP status, please do not hesitate to reach out to us. We would be more than happy to further investigate this for you.
If you have any additional concerns or questions, please feel free to contact our customer support team directly. Your feedback is extremely valuable to us and we are dedicated to ensuring that you have the best possible experience.
Kind regards,
LevelUp Casino Team
LevelUp casino is one of the best apps out there. And u get too have a personal vip manager 24/7 behind your back it’s amazing 💯 amazing I've been playing on this app over two years and never had any issues or problems. And if a problem or issues happens or vip manager will sort it out for you immediately.
Dear Joseph78,
Thank you for your kind words and for being a loyal player at LevelUp Casino for more than two years!
We are delighted to hear that you have had a positive experience and that our VIP manager has been able to assist you whenever needed. Our main focus is to provide exceptional service and support to our players, and we are thrilled to know that our efforts have made your gaming experience enjoyable.
Your feedback is highly valued, and we are committed to continuously offering you the best possible experience. If you ever require assistance or have any inquiries, please do not hesitate to contact us. Our team is available 24/7 to assist you.
Kind regards,
LevelUp Casino Team
I play slots on a lot of different online casinos but honestly Levelup casino is the best by far. Excellent support team who try and solve troubleshooting areas you don't understand and give their best to lead and guide you back on the right path again. Just to mention personal managers who are assigned to you are totally amazing. Their customer care I really do think, goes the extra mile than other online casinos sites I have.
Thank you Levelup casino for providing me with a personal online casino manager who is doing a wonderful job 10/10 👏
Just one verification process procedure said" screenshots etc were allowed, I sent it through and a verification decline message said No screenshots were allowed.
Dear helicrane,
We are delighted to receive your wonderful review and to have you as a loyal player at LevelUp Casino.
It brings us great joy to hear that our support team has provided you with a positive experience and that our personal managers have been instrumental in assisting you with any challenges you may have faced. Our goal is to always go above and beyond for our players, and we are thrilled to know that our efforts have made a difference for you.
We apologize for any confusion you may have experienced during the verification process. To clarify, we only accept photos of documents in JPG, PNG, PDF, and HEIC formats with a maximum file size of 2MB. Unfortunately, scanned documents cannot be accepted. We appreciate your understanding and cooperation in this matter.
If you have any further questions or require assistance with the verification process or any other matter, please do not hesitate to contact our support team. We are always available to help and ensure that you have the best possible experience at LevelUp Casino.
Thank you once again for your kind words and for being a valued member of our community. We are committed to providing you with exceptional service and top-notch gaming entertainment. We look forward to continuing to serve you in the future.
Sincerely,
LevelUp Casino Team
An immersive gaming experience awaits at this top-rated casino, where excitement and rewards collide. With a sleek design, diverse game selection, and generous bonuses, this casino is a true gem for both new and seasoned players. A must-visit destination for unparalleled entertainment!
Dear Cyrichiat,
We greatly appreciate your fantastic review! It brings us joy to know that you had a pleasant time at our casino. Our main objective is to offer a captivating and thrilling gaming atmosphere for all of our customers.
We are overjoyed that you enjoyed our modern layout, wide range of games, and generous promotions. Your positive response encourages us to keep providing the ultimate experience for both new and experienced players.
If you have any ideas or additional thoughts on how we can improve your gaming experience, please don't hesitate to contact us. We can't wait to have you back for more exciting entertainment in the near future!
Kind regards,
LevelUp Casino Team
So far I have enjoyed the experience of looking around at all the games they have to offer and I definitely enjoyed seeing new games I haven't seen before the website was very easy-to-use as well as it had good graphics. There are many different withdrawal and depositing methods for currency which I appreciate because not all crypto companies have a luxury or many currencies. The 2 main reasons why I approve are because of my genuine opinion so far being good, and reading many other reviews by people who said positive things.
It's hard to find the website on Google search. I found you on the 2nd page and had to confirm with Google that you were who you said you were. Nothing else besides that I have a negative mindset of. Hope they have a long healthy casino to run and I Hope everyone has a blessed day!
Dear MisterTi18,
Thank you for your wonderful feedback and for taking the time to share your experience with LevelUp Casino!
We are thrilled to hear that you had a great time exploring our game selection and found our website user-friendly. Our team takes pride in offering a wide range of deposit and withdrawal options, including various currencies, to cater to all our players.
We understand your concern about finding our website through Google search. We are constantly working on improving our online presence to make it easier for players like you to discover us. Your feedback is valuable and will assist us in our efforts to increase visibility.
Thank you for your support and kind words. We are excited to continue providing you with a fun and rewarding gaming experience for many years to come.
Kind regards,
LevelUp Casino Team
Easy sign up an to early to tell as I haven’t spun too many times but I’ll be back when I win. lol, they do have great bonus start-ups. I do hate the round about ways you have to go about to get any bonuses , I’m sure they can link to these votes so you don’t have too do all this long-winded leg work in order to receive some lousy .1 cent free spins ………………………………………………………….
Dear Alee,
Thank you for sharing your thoughts with us and for choosing to play at our casino! We are delighted to hear that you found the sign-up process to be easy and that you are enjoying our bonus offers.
We understand your concerns regarding the process of claiming bonuses. Our goal is to provide a seamless experience for our players, and we are constantly working to improve our system. Your suggestion to simplify the bonus claiming process is highly appreciated, and we will definitely take it into consideration as we continue to make updates.
We hope that your next gaming session brings you the luck and wins you are hoping for! If you have any further suggestions or need assistance, please do not hesitate to contact our customer support team.
Thank you for your patience and understanding.
Kind regards,
LevelUp Casino Team
I love everything about the casino and I also love the amount of deposit bonuses there are. I also like that you can get free spins often as well as loyalty.
I don't like that there aren't many games to choose from eg WAZDAN is an absolute gem provider I recommend them very much. There's not a lot of choice for deposit bonuses and chat is hard to get.
Dear moanatupaea,
Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you are enjoying our casino, especially our deposit bonuses, free spins, and loyalty rewards. Your satisfaction is our top priority, and we are thrilled to know that these features are enhancing your gaming experience.
We also appreciate your helpful feedback about our game selection and customer support. We are always striving to improve, and your suggestion to add more games from providers like WAZDAN is extremely valuable to us. However, we want to assure you that our website offers a wide variety of games from over 60 providers.
We would also like to mention that your active bonuses can be used in the "Wagering" section of games, which can be found at the following link: https://leveluprouter.com/games/wagering
Be sure to check it out, as there are many enjoyable games to play with your bonus.
Furthermore, we understand the importance of having accessible and responsive customer support. Our team is available 24/7 and ready to assist you with any questions or concerns.
Thank you again for your recommendations and continued support. We are committed to providing you with an even better gaming experience in the future.
Kind regards,
LevelUp Casino Team
Most amazing casino because everything loads fast and plays smooth. I really like it because of the games and the way the settings are shown. I can say it works.
Dear Philkill,
Thank you for your fantastic review! We are thrilled to hear that you find LevelUp Casino to be amazing and that you enjoy the fast loading times and smooth gameplay. It is great to know that you appreciate our game selection and the way our settings are displayed.
Your positive experience is what we aim for, and we are delighted to have met your expectations. If you ever have any questions or need assistance, please don't hesitate to reach out.
Thank you for being a valued member of LevelUp Casino. We look forward to continuing to provide you with an exceptional gaming experience!
Kind regards,
LevelUp Casino Team
I like how efficient and fast it is with applying the bonuses needed on signup and deposits. Very fair with wins and losses. Enjoying my time as a new member.
Dear Ashby08,
Thank you for your positive review! We are delighted to hear that you are enjoying your time as a new member and that you find our bonus application process efficient and fast. It is great to know that you appreciate the fairness of our games as well.
We strive to provide a seamless and enjoyable experience for all our players, and your feedback assures us that we are on the right track. If you ever have any questions or need assistance, please feel free to reach out.
Thank you for choosing LevelUp Casino. We look forward to continuing to provide you with a fantastic gaming experience!
Best regards,
LevelUp Casino Team
RTP is quite fair to be honest, it is just that the withdrawal time is a bit excessive for me, more than 4 days. Customer service told me it was a temporary issue but I received my money so I am Zen.
Dear Freya2008,
Thank you for sharing your feedback with us. We are glad to hear that you find our RTP fair and appreciate your honesty.
We apologize for the delay you experienced with your withdrawal. Our goal is to process withdrawals as swiftly as possible, and we understand how important timely payments are. We are pleased to hear that our customer service team was able to assist you and that you received your money. Your patience and understanding during this temporary issue mean a lot to us.
We are continuously working to improve our services, including withdrawal times, to ensure a smoother experience for our players. If you have any further suggestions or need assistance, please do not hesitate to reach out.
Thank you for being a valued member of LevelUp Casino, and we hope your future experiences with us are nothing short of excellent.
Kind regards,
LevelUp Casino Team
High winnings, Cool games easy deposits and great interface. Easy to find what you want. I love LevelUp casino, can have a great time on this casino site.
Dear Eidotter78,
Thank you for your wonderful review! We are thrilled to hear that you enjoy the high winnings, cool games, and easy deposits at LevelUp Casino. It is great to know that you find our interface user-friendly and that it is easy to find exactly what you are looking for.
We strive to provide an enjoyable and seamless experience for our players, and your feedback assures us that we are on the right track. We are delighted that you love playing on our site and have a great time here.
If you ever have any suggestions or need assistance, please do not hesitate to reach out. Thank you for being a valued member of our community!
Kind regards,
LevelUp Casino Team
This casino stands out for its swift payout process and an impressive selection of slot games. Personally, I’m a fan of the Buffalo 2 game. While I couldn’t find any cons at the moment, I’ll revisit and update if I come across any. Happy gaming! 🎰🎉
Remember, sometimes the absence of cons is a great sign! Keep enjoying your casino experience, and may luck be on your side!
Nothing yet this place is great and really can't think of anything bad to say about them. I find it funny you ask for a con when the place is one of the few places that is a good casino
Dear cdnxhooter,
Thank you for your fantastic review! We are delighted to hear that you are enjoying our swift payout process and impressive selection of slot games.
Your feedback is invaluable to us, and we will always be here to listen if you ever have any suggestions or encounter any issues in the future. Your positive experience is what we strive for, and we are thrilled to have met your expectations.
Thank you for choosing LevelUp and for your kind words.
Keep enjoying your gaming experience, and may luck always be on your side!
Kind regards,
LevelUp Casino Team
i love playing on this site
offer many bonuses
they are loyal
when you win they pay everything within 10 minutes
my personal manager is pretty good and always offers me the best
Dear Aneliq777,
Thank you for your enthusiastic review! We are thrilled to hear that you love playing on our site and appreciate our bonuses and loyalty. Ensuring our players have a rewarding experience is a top priority for us.
We are especially proud of our quick payout process, and it is great to know that you have experienced our speedy withdrawals first-hand. Your satisfaction is what drives us to keep improving and offering the best possible service.
If you ever have any questions or need assistance, feel free to reach out. We are here to help!
Thank you for being a valued player at LevelUp!
Best regards,
LevelUp Casino Team
Fun games, fast withdrawal and awesome customer support. I like the promotional offers. A lot of fun games and bonuses. I've recommended level up to friends and a few have signed up so far. I always played on a different site before I heard of level up casino and now I only Play there. Easy deposits and secure.
Dear Young984,
Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying the fun games, fast withdrawals, and awesome customer support at LevelUp. It is fantastic to know that our promotional offers and bonuses have added to your positive experience.
We are especially grateful for your recommendations to your friends. Knowing that you have chosen to play exclusively at LevelUp means a lot to us, and we are glad that you find our deposit process easy and secure.
Your feedback encourages us to continue delivering the best possible gaming experience. If you ever have any suggestions or need assistance, please don't hesitate to reach out.
Thank you for being a valued member of our community!
Best regards,
LevelUp Casino Team
Easy to understand and use and support is fast. Wide range of slots. Massive selection. I link hold and win games and would like to see more of those. Fast withdrawal as well as an easy deposit. Never had a problem.
I can happily say i dislike nothing on this website, other than the only issue i had was 1 problem where I struggled to find 10 cent betting games. Other than that.. perfect!
Dear Edenaroha,
Thank you for taking the time to share your detailed feedback! We are delighted to hear that you have found our platform easy to understand and use, and that our support team has been responsive and helpful.
It is great to know that you appreciate our wide range of slots and the fast withdrawal and deposit processes. We understand the importance of offering a variety of games, and we are glad that our selection has met your expectations.
Regarding your experience with finding 10-cent betting games, we are sorry to hear about the difficulty you faced. You can complete your bonus wagering requirements at the BGAMING section, as this provider has a lot of low-stakes games, so you can choose the game you like and enjoy.
Thank you again for your kind words and constructive feedback. We are thrilled to hear that you are having a great experience with us and look forward to continuing to provide you with top-notch service and entertainment.
Kind regards,
LevelUp Casino Team
Very consistent and considerate platform, very put together and fun atmosphere of an online casino. I’ve had awesome experiences within the platform and believe everyone wanting a trustworthy and fast moving experience to join this casino! Thank you LevelUp!
Dear shepparddd,
Thank you so much for your glowing review! We are thrilled to hear that you have had such positive experiences with LevelUp. Our team works hard to create a fun, trustworthy, and fast-moving platform, and it is incredibly rewarding to know that our efforts have made a difference for you.
Your kind words about the atmosphere and consistency of our casino mean a lot to us. We strive to provide an enjoyable and seamless experience for all our players, and it is fantastic to hear that we've succeeded in doing so for you.
We look forward to continuing to provide you with awesome experiences. If you ever have any suggestions or need assistance, please do not hesitate to reach out. Thanks again for your support and recommendation!
Best regards,
LevelUp Casino Team
Great online casino with amazing customer service and personal account manager, who makes the experience a lot more enjoyable and exciting. With great rewards and bonuses credited for loyalty and continued deposits/playtime.
Also great promotions that are regularly mixed up and changed to keep things fresh and interesting, with awesome rewards and bonuses offered over various different promotions!
Deposits are incredibly easy and instant.
Overall I love their site and player usability.
Cashout times can be lengthy.
Some games are not permitted when using active bonuses.
Occasional temporary glitches when trying to activate rewards or bonuses.
Dear Gearz224,
Thank you for taking the time to share your feedback about your experience with LevelUp Casino.
We truly appreciate your kind words and are thrilled to hear that you find our customer service exceptional and your personal account manager adds to the enjoyment of your gaming experience. Providing a seamless and exciting experience for our players is our top priority, and we are delighted to know that we have met your expectations in this regard.
We are equally pleased to hear that you enjoy our loyalty rewards and bonuses. Your satisfaction with our rewards program reaffirms our commitment to providing the best possible gaming experience.
Regarding your feedback on cashout times, we understand the importance of swift withdrawals for our players, and we continuously strive to optimize our processes to minimize any delays. At times, withdrawals may take longer than anticipated to be processed by the payment provider. Rest assured, we are constantly reviewing and improving our withdrawal procedures to ensure a faster and smoother experience for our players.
We would also like to mention that your active bonuses can be played in the "Wagering" section of games, which you can find at the following link: https://leveluprouter.com/games/wagering
Be sure to check it out, as you will find a wide selection of games for enjoyable play with your bonus.
Once again, thank you for your valuable feedback and for choosing LevelUp Casino. We are grateful for your loyalty and look forward to continuing to provide you with exceptional service and an unforgettable gaming experience.
If you have any further feedback or questions, please feel free to reach out to us. Our dedicated team is always here to assist you.
Kind regards,
LevelUp Casino Team
I love that there is this wide variety of slots to select from each slot unique in its own way. The fruit slots the free spins slots the cash collect ones I love the most
Every time when logging in it loads and loads a long time and every time opening a new game or a game for the first or second time it takes an eternity to load.
Dear Anell,
Thank you for sharing your experience with us!
We are delighted to hear that you appreciate the uniqueness of each slot. Providing diverse and engaging game options is something we prioritize to ensure that every player finds something they love.
We apologize for the less than ideal loading times you have experienced. It is possible that the issue is related to your device, browser, or Internet connection. We suggest clearing your browser's cache and cookies and attempting again. If the issue persists, please try using a different device or browser. Additionally, please check your Internet connection as it may be unstable. If you have any further feedback or suggestions, please don't hesitate to contact us.
Your feedback is invaluable to us as it helps us identify areas for improvement. Rest assured, we are taking your comments seriously and are committed to making the necessary adjustments to enhance your overall experience with us.
We appreciate your support and hope to continue providing you with an exceptional gaming experience at our online casino.
Kind regards,
LevelUp Casino Team
What I honestly like about level up casino is the customer service from one particular employee named Albert Evan’s. He’s made it easy and enjoyable to use. He even goes out of his way when he’s not on the clock and I message him to help me with using the app.
It feels a little backwards when I click on account then profile. You have to take your time to figure it out. They should make it a bit more simpler.
Dear Rojasleal,
Thank you so much for taking the time to share your feedback with us!
We are thrilled to hear that you have had such a positive experience with our customer service. Providing prime service is a top priority for us.
Your feedback about the user interface is greatly appreciated. We are always looking for ways to improve our platform and make it more user-friendly, so your insights are incredibly valuable to us. Rest assured, we will take your suggestion into consideration and explore ways to simplify the account navigation process.
If you have any further suggestions or if there is anything else we can assist you with, please do not hesitate to reach out. We are here to ensure your experience with us remains enjoyable and hassle-free.
Thank you again for choosing LevelUp Casino. We look forward to serving you again soon!
Best regards,
LevelUp Casino Team
I got there and felt a little dizzy of those slots. I used all bonuses allowed and my sessions were so long with small bids. That is a style of gambling I stick to. Playing here for ~2 months and thinking about getting VIP privileges.
Dear Quer,
We are delighted to hear that you have been enjoying your time with us and that our variety of games has provided you with plenty of entertainment!
Considering your loyalty, we believe you will be a perfect fit for our VIP program. As a VIP member, you will unlock a whole new level of benefits and personalized rewards tailored to your preferences.
Thank you for choosing us as your preferred online casino! If you have any questions or need assistance with anything, please don't hesitate to reach out to our support team.
Best regards,
LevelUp Casino Team
This would be hands down my favourite casino. It is fair and knows their customer. Quick verification and fast payouts. Lots of games which are fair in terms of wins and losses, compared to others I have played at. So good to find an online casino that I can finally trust. The only down side is the lower maximum withdrawal but ok given how good everything else is. Good job.
Dear Ehm34,
Thank you so much for your glowing review!
We are thrilled to hear that you have had such a positive experience with us. Ensuring fairness, quick verification, and fast payouts are among our top priorities, so it is fantastic to know that you have found these aspects to be exemplary. We are committed to providing a wide variety of games that offer fair outcomes, and we are delighted to hear that you have found them to be enjoyable.
We understand that every player has their preferences, and we appreciate your understanding regarding the maximum withdrawal limit. Rest assured, we continually review and optimize our policies to provide the best possible experience for our players.
Thank you again for your kind words and for choosing us as your trusted online casino. We look forward to continuing to exceed your expectations in the future! If you have any further feedback or suggestions, please don't hesitate to let us know.
Kind regards,
LevelUp Casino Team
If you want to get the perfect gaming experience, you definitely need to visit this casino. Fast withdrawals, nice bonuses! I tried my luck here and I am very satisfied!
Dear Brendon22Ar,
Thank you so much for taking the time to share your positive experience with our online casino! We are thrilled that you had a fantastic gaming experience and that our fast withdrawals and enticing bonuses contributed to your satisfaction.
At LevelUp Casino, we strive to provide our players with the best possible gaming environment, and it is gratifying to know that our efforts are making a positive impact.
We greatly value your feedback and look forward to welcoming you back for more exciting gaming moments. If you have any suggestions or anything specific you would like to share with us to improve your experience, please do not hesitate to reach out.
Once again, thank you for choosing LevelUp Casino! We appreciate your trust and loyalty.
Best regards,
LevelUp Casino Team
I am a Diamond member and no longer play with other online casinos. The personal service I receive from Max is great and when he is unavailable the online support Team is super efficient. I find Levelup offers a wide variety of games and the addition of the live games is awesome. The rewards are always a welcomed surprise and the verification process was really easy.
Just lately I've noticed my withdrawals have gone from overnight to 2-3 days caused by the payment provider. Hopefully this adjusts back to normal but at least I get my funds eventually which is all that matters.
Dear Nelsa27,
We sincerely appreciate you taking the time to share your positive experiences with LevelUp Casino. As a valued player, your satisfaction is our top priority, and we are delighted to hear that you have been enjoying our personalized service.
Our team works diligently to provide the best assistance, and it is heartening to know that their efforts have not gone unnoticed. It is fantastic to hear that you find our various games enjoyable.
Regarding the recent observation about a slight delay in withdrawals, we sincerely apologize for any inconvenience this may have caused. We understand the importance of receiving your funds promptly; however, please note that sometimes it can take up to 5 business days for the bank to deliver them. We appreciate your patience and understanding.
If you have any further feedback or concerns, please do not hesitate to contact our support team. Your satisfaction is our priority, and we look forward to providing you with an even better gaming experience.
Thank you for choosing LevelUp Casino, and we wish you continued enjoyment and success in your gaming adventures!
Kind regards,
LevelUp Casino Team
I’ve been playing at level up for over 12 months now. I’ve reached Platinum level (14) !!
Deposit & non deposit bonuses daily and prompt! Deposit & withdrawals are excellent, never a problem. Huge selection of machines to play! The new live streamers is pretty awesome.
And the vip management system setup is perfect. Also helpful, and quick response.
I highly recommend this site to any & everyone.
My dislike are very short.
Maybe increase the 3k max daily withdrawal.
Also the cp point system seems to slow right up. I’m half way through lvl 14 atm and I reckon I started lvl at the start of the year. I’m a fairly regular player depositing over 150k this year, so increasing earning cp points would be the cherry on top
Dear Trav88,
Thank you so much for taking the time to share your positive experience with LevelUp Casino!
We are thrilled to hear that you have been enjoying your time on our platform. Your feedback is greatly appreciated, and we are delighted to know that our deposit and non-deposit bonuses, as well as our prompt deposit and withdrawal processes, have met your expectations.
We are also pleased to hear that you find our selection of games and our VIP program to be to your satisfaction. Our team works hard to provide a diverse and enjoyable gaming experience, and it is rewarding to know that our efforts are resonating with players like yourself.
We understand your suggestion regarding the daily withdrawal limit and the point system, and we appreciate your feedback on these matters. As we continually strive to enhance our services, your input is invaluable.
Thank you once again for choosing LevelUp Casino as your preferred gaming destination, and we look forward to continuing to provide you with a top-notch experience.
If you have any further suggestions or concerns, please feel free to reach out to our customer support team. We value your loyalty and are dedicated to making your time with us as enjoyable as possible.
Best regards,
LevelUp Casino Team
LevelUp Casino: 100% up to €2000 + 100 Free Spins, 1st Deposit Welcome Bonus
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