Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

LevelUp Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Rolla Casino
9.7 /10 12
Yay Casino
9.6 /10

LevelUp Casino

Our Rating CasinoRank
9/10
CasinoRank
Player Rating 258 reviews
Complaint Response 12 complaints
1 day avg. 12 complaints
What we like
  • Excellent choice of payment methods
  • No payment fees
  • 24/7 live chat
What we don’t like
  • Support available in English only
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


LevelUp Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.levelupcasino.com/
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, French, Norwegian
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino, Sports
VIP / Loyalty Program
VIP Program, Loyalty Program
Mobile Apps
Android
Social Platforms
Telegram

General Information about LevelUpCasino

LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino. 

They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.

Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page. 

We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for LevelUp Casino. Learn more about complaints.

Show all complaints
LevelUp Casino - They allowed me to play and refused refund
I am submitting this complaint against LevelUp Casino due to misleading information provided by their live chat support, which directly resulted in a financial loss of 1,000 EUR.

Before continuing to play, I contacted LevelUp Casino’s live chat support to explicitly ask whether I had any second or duplicate account registered in their system.

The support agent clearly confirmed in writing that no additional account existed and that I could play without any issues. I have provided screenshots of this conversation as evidence.

Based on this explicit confirmation, I continued playing in good faith. Following this confirmation, I incurred losses totaling 1,000 EUR.

Only after these losses, I contacted support again to ask about the status of my verification, as I intended to continue playing. At that point, no warning was given that my account was at risk or under investigation for multi-accounting.

Shortly afterward, my account was blocked and I was accused of multi-accounting. The casino now claims that their system later detected linked accounts based on IP address, device data, or other technical indicators.

This situation is unfair and contradictory. If a violation truly existed, it should have been identified before I was explicitly informed that no second account existed and that I could continue playing.

Allowing me to play after providing this confirmation and only taking action after losses occurred places the responsibility with the casino, not the player.

LevelUp Casino refuses to refund my losses and relies solely on general Terms and Conditions, while ignoring the written confirmation provided by their own support team, which I relied upon when deciding to play.

I have submitted screenshots of the live chat conversation proving that I was told no duplicate account existed and that playing was permitted.

I therefore request a refund of 1,000 EUR, representing the losses incurred after the casino explicitly confirmed that no second account existed, or a fair resolution acknowledging the casino’s responsibility for providing misleading information.
staus Resolved
€960

Complaint Statistics

Resolved 10
Avg. Amount $ 2,370
Avg. Complaint Duration 5 days
Avg. Response Time 1 day

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9/10 258 reviews

Top reviews from our players

Good new casino. service very good. More slots would be good, but casino recommended
Good ranked casino. More no deposit free spins would be good. You can test casinos more.

Not a large selection of games.
Too little bonus without deposit and every now and then the slots hang. or drop out of games. You have to play from the start.

Dear LANURISCH, Our team is thankful for the high rate of our Casino. We appreciate that you have noted the good work of our service. Our team is trying hard every day to improve it. By the way, we are glad to receive your ideas. We will take it into account in order to provide you with a fascinating experience from gaming here. Hope to see you again. Kindest regards, LevelUp Casino Team

user avatar

Level Up casino offers a good variety of providers and has a very easy useable setup. Start up gamblers can easily decide what to do, change between games types.

Level Up casino can maybe have more deposit bonuses offering free spins, higher deposit bonuses and no deposit bonuses to attract more users. Other than than all is good.

Dear JJPSTEENKAMP, We are grateful for such a motivating review. It is great that you had a pleasant experience playing at our casino. Thank you for mentioning our games and easy useable setup. We are highly thankful for giving us a hint on how to make our players' experience even better. Our team hopes you will stay with us! Kindest regards, LevelUp Casino Team

user avatar

Variety of games, withdrawal is quick and easy, and a fair chance of winning. I have Lots of fun playing LevelUp casino. There is also a live chat that is there to help u 24/7 if you have any queries or questions.
U are going to love LevelUp casino.

Dear JENZAZ, Your positive feedback has improved our mood for the whole day! It is gorgeous that you have a lot of fun in our Casino. Thanks for noting our quick and easy withdrawal. Our support team was sincerely pleased that you did not forget to mention them. Our team hopes you will continue to enjoy playing with us. Kindest regards, LevelUp Casino Team

user avatar

I love the fact that it’s quick As it doesn’t lag very much at all.
Always had a good experience with this site and my withdrawing money there’s never seem to be a problem. Would recommend this website to friends and family

I wish I got more free spins and that there were no wages every now and then on the spins, so we can actually win our bonus awards not just win a couple of dollars and lose it within the first few spins playing with your winning money.

Dear JADE3030, Thank you for your kind words about our site. We appreciate your positive feedback. Our team is glad to know you had pleasant impressions playing on our site. Furthermore, we are pleased to hear that you have experienced easy withdrawals. We would like to thank you for letting us know about the ways to improve our website. Definitely, it will be taken into account! Our team wishes you a lot of luck. Kindest regards, LevelUp Casino Team

user avatar

Level up online casino has great games and honest bonuses. Having no misleading notifications has to be a huge bonus on its own. Level up has a good and prompt messaging service. All the games I've tried so far work fine, with no glitches.

There are probably not enough bonuses. They could do with maybe some no deposit free spins offered daily or weekly to people who have deposited in the last 30 or 14 days. Possibly even some no deposit free chips. These bonuses certainly attract.

Dear KAWHARUKAWHARU, We highly appreciate such a positive review about our Casino. Our team is pleased to know that you have enjoyed our games. In addition, thanks for noting the bonus offers, We are glad to hear that you have liked them a lot. What is more, we are doing our best to improve our support team all the time in order to provide you with a great service. We will do our best to make our Casino the best choice for you. We hope to see you again. Kindest regards, LevelUp Casino Team

user avatar

I like the games and it's a good app. It is fast. And it is not fake. I love the games and the server is not turning you out. I like that you can cash out money without any problem.

Dear VALERIO12, We would like to thank you for such a positive review. We are glad to know, that on our site you have not encountered any problems that would prevent you from enjoying the game. In addition, we really appreciate that you have noted our simple withdrawal process. Our team wishes you a lot of luck and hopes to see you again! Kindest regards, LevelUp Casino Team

user avatar

Player friendly and nice overview and every slot that is hot right now that every famous slot streamer is playing. Almost instant response time on their support and live chat! Keep up the good work!

Dear SPERFEC, Such a wonderful review only pushes us more to improve our casino. Thanks for that! We are incredibly pleased that all our efforts to make LevelUp casino the best have brought you an exciting and fun game. Our support team is sincerely happy to hear that you appreciate their contribution. You gave us a lot of motivation to keep up the good work. We are looking forward to seeing you again! Kindest regards, LevelUp Casino Team

user avatar

Easy to play and bonus good anyway I like it good bonus free spin I like how customer opinion counts, because we are the one's who play and we know what we want in games which keeps us happy.
A happy customer is a long time customer.

A bit hard to understand about bonus anyway Good more than another The things that I personally dislike would have to definitely be no bonus's or free spins upon registration.
Some times we like to play with say 50 Free Spins so we can experience the games for ourselves.

Dear TIWAPA, Your review touched us. It really motivates! We are incredibly impressed that you have appreciated the work of our team so well. It’s beyond words how pleased we are that our bonuses really carried you away. We kindly ask you to keep in mind that you are able to contact our support team anytime in case of any difficulties. Our team will do their best to help you with any issues. We hope you will continue to enjoy playing with us. Kindest regards, LevelUp Casino Team

user avatar

Voting for this casino as it is new, and has caught my attention! The website layout is brilliant and I can't wait to play and see what this casino has to offer.

Nothing so far, relatively new casino casino will assume some speedbumps may be encountered but I'm sure it will be smooth running! As I said, looks brilliant!

Dear ALWILLS, Thanks for such a gorgeous review. We are really glad that it was our casino that caught your attention. Our team appreciates each player, so we hope you enjoy everything and stay with us. We wish you a wonderful game and the best experience at LevelUp Casino. Kindest regards, LevelUp Casino Team

user avatar

Easy and accessible casino, always updating and getting new games, email promotions. Customer service are great. Happy player here, keep up the great work. :)

Dislike that when my page opens with the casino, the depsoit page comes up straight away. And as much as thats ok for some, I find it quite demanding. But no complaints other than that

Dear MELLZA85, We are grateful for such motivating feedback. Thanks for noting our efforts to make the Casino better and better. We really do our best to satisfy all the desires of our dear players. Our support team is glad to hear that you have appreciated their work. What is more, it is nice to know that you have enjoyed your bonus offers. By the way, we would like to suggest you contact our customer service in case of any problems. We always try to help each player and choose an individual approach and resolve any issues or inconveniences that prevent our clients from getting the most out of the gaming process. So, do not hesitate to contact us! We are looking forward to seeing you again! Kindest regards, LevelUp Casino Team

user avatar

LevelUp Casino News

Read all news about LevelUp Casino, check for updates and stay tuned for exclusive bonuses.

Celebrate October With 12 Festive Bonuses in Our Wurst Promo Ever
Promotion Celebrate October With 12 Festive Bonuses in Our Wurst Promo Ever

What do you get when you combine all the colours of early autumn with the best online casino deals? Mix ‘em together, and you get the Wurst Promo Ever!From 27 September to 7 October, you can take up to 12 bonus deals at some of our finest online casinos and enjoy the chill cosiness of our favourite season!1 Season, 10 Days, 12 Bonus Deals!Against the background of pretzels falling gently from the sky and the cheerful accordion melody, we invite you to the Wurst Promo Ever:From 27 September to 7 October, explore the selection of 12 festive bonus deals!Whether you like a solid welcome bonus in the style of Bratwurst or the more elusive yet exclusive Weisswurst casino deal, these 12 online casino are definitely serving it, so...Join Our October Festivities!You know the date and the time, so it'd be a shame to miss it! Grab a moment of your time until 7 October and fest-up in our absolutely, definitely, die wurst campaign ever!Good luck!

Join LevelUp's Cake Bonanza and Get a Birthday Cash Bonus
Promotion Join LevelUp's Cake Bonanza and Get a Birthday Cash Bonus

LevelUp Casino is celebrating its birthday, and the big cake is making them sugar-high! But the casino has no intention of hoarding all the cake for itself and instead wants to give everyone the chance to slice it open for some sweet, sweet cash!From 5 to 25 September, you can bet and save at the same time, filling up the piggy bank and cracking it open once it's full! Let's see how!The Piggy Bank Is Waiting to Be OpenLet's start with the basics: what is Cake Bonanza, and how does it work?It's a month-long celebration at one of the finest online casinos, and you are all invited to take a slice of cake! It's a thrilling savings game where the more you bet during the week, the bigger the piggy bank gets!The cash bonus is valid for 72 hours with a wagering requirement of x10 and a maximum win of $1000!Once it fills up, you can break it open and get your cash bonus! You will know when to smash it once the progress bar fills up, so keep an eye on it!Visit LevelUp Casino and Start Filling the Piggy BankIf you're not a member, we suggest you try LevelUp for their fantastic player reviews, excellent choice of payment methods, zero payment fees and 24/7 support.You can start your journey there by activating the welcome bonus.

Level Up with LevelUp Casino's Loyalty Program and Win Free Spins
Promotion Level Up with LevelUp Casino's Loyalty Program and Win Free Spins

We know not all casino names are literal but… in the case of LevelUp Casino you really can level up! In fact, their brand-new loyalty program comes with several cool quirks that you’ll be pleased to learn all about and start taking advantage of. How does “additional opportunities to win Free Spins” sound? That and more awaits in LevelUp’s new loyalty program.Ready to dive into the intricacies of the program with us? Let’s go!How Does the LevelUp Casino Loyalty Program Work?As soon as you’ve made your first deposit you’re part of LevelUp’s loyalty program. How does it work? Why, you play with real money and earn redeemable comp points. Then, as you continue to play casino games at LevelUp Casino, you’ll be earning more comp points, casino bonuses, and other prizes and rewards.After registering at LevelUp Casino, you can go through the “Welcome, newbies” missions at your own pace!For the first 60 days after registering at LevelUp Casino, you’ll be able to go through 15 different “Welcome, newbies” missions all at your own pace. In order to complete the missions, there are various actions to do, such as verifying your email, making deposits, and playing certain casino games, just to name a few. As you further move through these missions, you’ll be able to learn additional comp points and even no deposit Free Spins! Just remember: only real money bets count in the missions.Additionally, always make sure to read LevelUp Casino’s Terms and Conditions and know exactly what you need to do in order to redeem these prizes.Sign Up at LevelUp Casino and Good Luck!Ready to give LevelUp Casino’s brand-new loyalty program a go? Head over there, register for an account, start earning your comp points and… good luck!

AskGamblers Wishes You a Happy Easter
Promotion AskGamblers Wishes You a Happy Easter

Easter is one of our favourite holidays at AskGamblers, and we can’t tell you just how many chocolate bunnies we’ve eaten, waiting for it to come! But, there’s more to it than enjoying sweet, sweet chocolate (is there, though?)We sprung into action and prepared promo offers for this year’s chocolate-filled Easter, and there’s still enough time to choose one of the delicious bonuses. How Many Chocolate Bunnies Have You Eaten? This time around, we haven’t put all our eggs in one basket. Instead, we’ve partnered with 12 online casinos to offer you the best Easter casino bonuses — from welcome packages to no-deposit bonuses and more! As we announced in our Easter Promo, the official offer started on 25 March and ends on 1 April. If you missed our announcement a few days ago, there’s no reason to be hopping mad! There's still enough time to get cracking and claim the egg-citing bonuses. The beauty is that you aren’t limited to the number of bonuses you can pick, just like we aren’t limited to the number of chocolate bunnies we wish to eat. The more important question is: “How many chocolate bunnies have you eaten?”Happy Easter From Our AskGamblers Team!From all of us at AskGamblers, we wish you a Happy Easter! We hop(e) your holiday is as sweet as ours. Regardless of your traditions, we wish you to spend Easter peacefully, surrounded by the people you love. If you decide to try your luck with one of our promo offers, remember to read the Terms and Conditions before you register. And yeah, learn from our mistakes — don’t eat too many chocolate bunnies. We don’t regret it, though.

Xmas Just Got More Wicked: No Deposit Spins for All!
Promotion Xmas Just Got More Wicked: No Deposit Spins for All!

Merry Christmas, one and all!We hope you’ve had the wickedest ol’ time hanging out with us (and naughty Christmas characters) these past 12 days at 12 perfectly cheeky online casinos, that you’ve signed up using their exclusive welcome bonuses and that you’ve had a lot of fun spending their Free Spins!But… just as we promised, the celebrations aren’t over yet. In fact, when else should we shower you with treats if not Christmas day?That’s right; just today, 25th December, you’ll be able to snag a bunch of no deposit Free Spins at seven casinos that have already been generous with their Wicked Xmas offers. Talk about a very merry Christmas!So, let’s not dilly dally anymore; let’s see what exactly you’re gonna find in your Christmas stockings today! Have Yourself a Merry Christmas with No Deposit Free SpinsHo, ho, holy no deposit Free Spins!Here’s a list of all the no deposit bonuses you can get today only with bonus codes (where necessary) and the most important details you should keep in mind when redeeming the offers.LevelUp Casino:50 Free SpinsBonus code: XMAS50Game: Snow Coin: Hold the Spin slot (Gamzix)Wagering requirements: 70xMax bet: €1Max cashout: €50 Sloterra Casino:50 Free SpinsBonus code: ASK50Game: Twin Fruits of Santa slot (Mascot Gaming)Wagering requirements: 35хMax bet: €10 Max cashout: €50ZenCasino:50 Free SpinsBonus code: ASK25DFSGame: Rock Star Santa MultiMax slot (Yggdrasil Gaming)Wagering requirements: 15хSkycrown Casino:200 Free SpinsBonus code: ND200Game: Aloha King Elvis slot (BGaming)Wagering requirements: 40xMax bet: €1Max cashout: €50Beastino Casino:30 Free SpinsNo code neededGame: Naughty Nick's Book slot (Play'n GO)Fresh Casino:50 Free SpinsBonus code: ASKGAMBLERSWagering requirements: 45xiLUCKI Casino:No code neededGame: Elvis Frog in Vegas (BGaming)Wagering requirements: 50xMax cashout: C$50As always, come hang out with us at our dedicated forum thread, and more importantly, have a very happy Christmas from all of us at AskGamblers! We wish you all the luck and hope you have fun spending your very own no deposit bonus treats this holiday season!

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
Promotion Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!

Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.

Follow Gingerbread Man to LevelUp Casino for Your Xmas Stocking Surprise!
Promotion Follow Gingerbread Man to LevelUp Casino for Your Xmas Stocking Surprise!

It's the most wonderful time of the year and Santa Claus is busy packing his bags, overflowing with marvelous casino bonuses!As we countdown days to Christmas, join us from 12-25 December and take a Stocking Surprise in the form of a fresh bonus offer every day at one of our 12 cherry-picked online casinos!An Offer a Day Keeps the Cold Away!You know we celebrate Christmas at AskGamblers in style: with jingle bells on and loads of Christmas cheer everywhere, sharing with you our most exclusive offers at 12 online casinos, each more astonishing than the next and carefully curated for your tastes.Each casino brings a daily offer to make this a time of unforgettable festivity!Visit us every day until Christmas and make the most of this time of selfless giving!Follow Gingerbread Man to LevelUp Casino for Your Xmas Stocking Surprise!The last day of our Christmas promo takes you to LevelUp Casino for your Stocking Surprise bonus.The offer is just what you need to bring on the Christmas cheer: For a minimum deposit of €20, you will get 200 Bonus Spins credited to your account for Christmas of Pyramid slot!The offer is activated using the code XMASLVL and has 20x wagering requirement.A Stocking Full of AG Coins!The festivities end in our Forum, where you can win one of the 12 AG Coins worth €100 each!Join the conversation in our Christmas 2022 forum thread to participate in the AG Coin Giveaway. All it takes is to share your email and country, and voila! Remember that you cannot choose which casino to play at, but you'll be appointed one as the prizes are picked out randomly.Merry Christmas!

LevelUp Casino Has Reserved a 130% Bonus for AskGamblers Members
Promotion LevelUp Casino Has Reserved a 130% Bonus for AskGamblers Members

We have teamed up with LevelUp Casino to bring you a new and exclusive welcome bonus! The bonus is so exclusive that only AskGamblers members can claim it using a secret code which we'll share with you in a moment.If you sign up through AskGamblers, using our code, you'll be able to claim a 130% welcome bonus up to €/$ 100 plus 100 bonus spins!For AskGamblers Members OnlyNow and then, we like to create bonuses that only you and our loyal members can choose. This is why at LevelUp Casino, we've reserved their new player offer for you.You must use our special links combined with our secret code to qualify for a 130% welcome bonus and 100 spins.You must be a new member to get it, creating an account for the very first time. If you already have an account, we're afraid you won't be able to get this one.Your Secret CodeTo get your welcome bonus, you'll need the following code and these simple instructions to get started:Sign up at LevelUp Casino using AskGamblers linksUse the code AGLVL when promptedMake a minimum €20 depositEnjoy a 130% welcome bonus up to €/$100 + 100 bonus spinsYour total bonus amount will be subject to a 40x wagering requirement, and the casinos' full Terms and Conditions also apply.You'll be able to use your spins on Star Struck or Elvis Frog in Vegas (depending on your region), and they will be credited in increments of 20 after playing your deposit and bonus.Now spread the word, but remember to tell your friends to visit us first for the special code and links.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.