- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear HORNY75, We are happy to hear you are satisfied while playing in our casino. We are looking forward to seeing you again! And we are sure that you will get only great experience and amazing offers in the casino. Our team doing our best to provide our players with different and incredible bonuses. All our available bonuses you may check on our website and our friendly and helpful team may offer to our active players great cashback! Bear in mind that we are working round the clock and will be more than happy to assist you. Thank you for taking time out to share your experience in LevelUp Casino. Best regards, LevelUp Casino Team
Fine new casino. I like this games and Provider.
Friendly Team.
Caschout is fast and easy. Every time new bonus. And customer service is very helpful. Thanks.
Can't say bad things about the casino, what would be cool would be a mobile phone app. Otherwise everything is great. And what else would be good to be able to deposit with Ecopayz.
Dear DECPROF, Thank you so much for your kind words! Our team is extremely happy that you are satisfied with our casino, our games, and our customer service. We value each and every player’s feedback about our casino as it helps us to become better. Players may make deposits using EcoPayz, but it depends on your country whether you may deposit with it or no. Looking forward to seeing you again! Best regards, LevelUp Casino Team
Everything about the casino set up and the professional and friendly help from staff in the chat rooms. Keep it up and thank you! I do appreciate the free spins and continuous notifications and and bonus deals.
Nothing really. A little bit more free spins would be nice. I like to get used to a game before putting my heart and money into it, because a unknown game makes me lose more often.
Dear ELCADO12, We are pleased to hear that your experience with us has been so smooth! We do aim at providing our players with the widest range of games, a prompt verification process, and fast withdrawals. Our active players always receive loyalty bonuses from our support team and VIP manager. Just contact them via live chat or email, maybe we may offer you some amazing bonus! And hope you’ll stay a loyal player with us for even better experience in the future. Best regards, LevelUp Casino Team
Huge variety of games. Fast customer service. Decent wins. Easy to use platform. Fast loading with minimal freezing unlike other casino platforms I’ve played.
The verification process before withdrawing its easy to deposit money into your account but not so easy to take it out! Also it would be so much better if you could withdraw back into the credit card used to deposit.
Dear MEKI 84, Thanks a million for your feedback. Our team appreciates that you like our selection of slots, we make sure that new providers are added to make it even more diverse. Also, we do our best to make the verification and withdrawals as easy and prompt as possible for our players. Sometimes the payment method, with which you deposited, may be not available for withdrawing. It depends on your payment provider. By the way, our support team is available 24/7 to assist and recommend alternative methods for withdrawing your winnings. We will be more than happy to help you! Wishing you lots of luck. Kind Regards, LevelUp Casino Team
I love the games!! Amazing 😍😍😍😍 the online support is great! As well as the agent working at the online support! Lobe the graphic's on games, image is great!
Dear TALLSERB1, Thank you for your feedback. We are glad that you like our services and overall everything. We hope that playing in our casino will continue bringing you only positive emotions and great winnings. Warm regards, LevelUp Casino Team
Many freespins. I love the games!! Amazing 😍😍😍😍 the online support is great! As well as the agent working at the online support! Love the graphic's on games, image is great ! Very surprised
The chat is not so fast.I don’t win regularly luck luck luck.
Not much to dislike.
Maybe more free bonus spins for existing players.
Would be great to have more No Deposit bonus for existing players.
Dear FRENCHYSE777, We are grateful for your review. Thanks for noting the high level of our support team. This made us smile sincerely. Moreover, we are glad that you have enjoyed our games. The fact that you experienced easy withdrawal makes us happy. We would like to thank you for the ideas on how to improve our Casino. Also, please, do not rush to get upset because of the lack of luck. You will certainly get lucky! Our team wishes you a nice play. We hope to see you again. Warmest regards, LevelUp Casino Team
Turn any issue in to a quick fix.
Great selection of games. Withdrawal easy.
Great service team.
Level Up above the rest.
Messaging there’s always a quick reply.
Not a large selection of games.
Too little bonus without deposit and every now and then the slots hang. or drop out of games. You have to play from the start.
Dear RACHSPINS21, Our team is grateful for your feedback. We are very happy to know that you have enjoyed playing our games as well as using our website. Hope you continue receiving unforgettable impressions and emotions from the playing process in our casino. Our team works tirelessly 24/7 to provide each player with reliable and high-quality support. Feel free to contact us, we are always ready to give you a hand with any issue! We wish you amazing time in our casino and incredibly big winnings! Warmest regards, LevelUp Casino Team
I like all the games at level up. The promos are good and the graphics are good on most games. Can I suggest a game I like called fruit shop. My favorite!
Not enough free spins. The graphics arts too good on the 3 reel games and loading times as well as country restricted games are a pain. Open them up for everyone!
Dear LISANJ21, We sincerely appreciate such a positive review! The players of our Casino are extremely valued, and we always try to provide every gamer with an excellent service. Our team is flattered by the fact that you enjoyed our games. Thank you for your ideas and suggestions. We endeavor to come up with something new and exciting for our players. Stay tuned! Warmest regards, LevelUp Casino Team
I love the games!! Amazing 😍😍😍😍 the online support is great! As well as the agent working at the online support! Lobe the graphic's on games, image is great !
Sometimes the image are like "freezing" but that's about it ! I didn't win much money. I guess it wasn't my Lucky day! I will try my luck gain for sure on Wolf moon !
Dear DAFPUNK, Our team would like to express deep gratitude for your kind words about our support team. We do our best to provide our players with excellent service. Also, the fact that you have really enjoyed our games and bonuses makes us happy. If there is any issue, do not hesitate to contact us. We are always happy to give a hand! Our team wishes you a superb pastime in the casino and lots of luck. Kindest regards, LevelUp Casino Team
Turn any issue in to a quick fix.
Great selection of games. Withdrawal easy.
Great service team.
Level Up above the rest.
Messaging there’s always a quick reply.
I don’t win regularly luck luck luck.
Not much to dislike.
Maybe more free bonus spins for existing players.
Would be great to have more No Deposit bonus for existing players.
Dear JARRODSKY1970, We are grateful for your honest review. Thanks for noting the high level of service of our support team. This made us smile sincerely. Moreover, we are glad that you have enjoyed our games. The fact that you experienced easy withdrawal makes us happy. We would like to thank you for the ideas on how to improve our Casino. Also, please, do not rush to get upset because of the lack of luck. It is always random, and we are sure that you will certainly get lucky. Our team wishes you a nice play. We hope to see you again. Kindest regards, LevelUp Casino Team
Explore our expert casino reviews
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The casino is very understandable. You have a huge selection of the most famous providers who offer almost their entire range of games. In and out payments go very quickly and there are also several possibilities how to do your money transfer. That means the optimal casino for beginners
The customer service is friendly, but if you have bigger problems, please point out to write an email to the support and you should bring some time with you. Free spins without a deposit are unfortunately also inadequate.