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GoodWin Casino

0
CasinoRank
8.4
Player rating 75 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Mobile-friendly
  • Leading software suppliers
  • Live chat available 24/7
  • Games proven fair
What we don’t like
  • Multiple country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Russian, German, Finnish, Danish, Polish, Italian, Spanish, Norwegian, Swedish

Established

2018

Licences

Curacao

Affiliate Program

Company

Casino Type

Instant Play, Mobile

Deposit Methods

MasterCard, Neteller, Visa, QIWI, Skrill, WebMoney, Yandex Money, Megafone, mobile payment, Tele2, iWallet, CryptoCurrency, Beeline, MTC, Payz, Sofort

Currencies

Euros, Russian rubles, US dollars, Bitcoin, Litecoin, Ethereum, Bitcoin Cash

Withdrawal Methods

MasterCard, Neteller, Visa, QIWI, Skrill, WebMoney, Yandex Money, Megafon, Tele2, Mobile Payments, iWallet, CryptoCurrency, Beeline, Payz, Sofort

Withdrawal Times

EWallets: 0-24 hours
Bank Transfers: 0-72 hours
Cheques: Not offered
Card Payments: 0-24 hours
Pending Time: 0-72 hours

Withdrawal Limit

USD 1,000 per day, USD 7,500 per week, USD 15,000 per month

Software

Games Global, NetEnt, Evolution Gaming, Betsoft, Quickspin, Playson, Amatic Industries, Endorphina, GameArt, Pragmatic Play, Mr. Slotty, Tom Horn Gaming, Habanero, Play'n GO, Push Gaming, Relax Gaming, Thunderkick, Big Time Gaming, Booongo Gaming, Elk Studios, Igrosoft, Red Tiger Gaming, Nolimit City, Evoplay, Wazdan, Merkur Gaming, Yggdrasil Gaming, Amusnet (Former EGT Interactive), Spinomenal, iSoftBet, 1x2Games, Ezugi

RTP

Not stated

Live Chat

Contact

E-mail support Email: [email protected]
Phone support Email: +79175425050

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

GoodWin Casino is an official online casino that aims to provide fun, yet safe gaming environment. The casino is a home to some of the most popular online slots, table games and live games, that run on the leading software platforms, such as Microgaming, NetEnt, Playson, Quickspin and Endorphina. The website is available in English, German, Finnish and Russian, whereas players can access their favourite releases at home or on the go. GoodWin Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

There are certain restrictions when it comes to opening an account at GoodWin Casino. More precisely, the residents who live in France, Italy, Spain, the United States, and the United Kingdom will not be able to open an account at the casino. 

Virtual Games

GoodWin Casino is a home to a wide range of video slots that run on some of the leading software platforms, like NetEnt, Microgaming, Playson, Pragmatic Play and Betsoft, to name a few. Also, there is a search engine to help players find their preferred games. The most popular releases include titles like Immortal Romance slot, Gonzo’s Quest slotDragon Shrine slot and Dia de Los Muertos slot.

Table games selection at GoodWin Casino is various as well. Those who prefer Roulette can master the wheel with an alternative like French Roulette; blackjack enthusiasts can try out American Blackjack, whereas baccarat lovers can play Baccarat Gold. 

In addition, there are other variants of video poker, like All Aces Poker, Jacks or Better, Aces and Faces, and Fruit Poker.

Live Games

Likewise, GoodWin Casino features a live casino, where members can enjoy the thrill of playing games against live dealers. In particular, the collection of games includes different variants of live baccarat, live blackjack, and live roulette. 

Mobile Gaming

Those who prefer playing on the go can take advantage of GoodWin’s mobile casino. The mobile version of the website is easy to access, all players need to do is open the casino using compatible smartphones or tablets, to access their favourite releases. 

Support

In case players at GoodWin Casino encounter any issues, they can contact the friendly customer support team. More specifically, the customer service representatives can be reached via telephone, email and live chat, which is available 24/7. 

Security and Fairness

GoodWin Casino utilises the most advanced security and encryption technologies available, to ensure that players’ transactions. Therefore, players can rest assure their financial information is completely safe and secure. 

All games at GoodWin Casino are periodically tested on fair play and payments statistics, by the international organisation eCOGRA. Also, the game data and results are encrypted via integrity monitoring system and a digital signature that guarantees non-interference in the game process. The use of a Random Number Generator and complex mathematical algorithms ensures objectivity, independence and randomness of every game.

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Player Reviews

8.4
75 reviews
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mattfay44
August 12, 2021
1

Appalling Casino!!!!
I made a deposit of 30 euros 5 weeks ago and the funds never reached my goodwin account. I have messaged goodwin every other day since I made the deposit! The money was taken straight from my bank account and I have provided proof to goodwin by bank statement and merchant confirmation. I just get the same old reply every time I message goodwin. "The financial department is dealing with it and the funds will be available soon".
I have play at many online casinos and I have never experienced anything as poor and pathetic as this!!!

GoodWin Casino
August 13, 2021

Hello MATTFAY44!

I looked at what happened to you.

The fact is that your money did not reach us if you made a deposit.
The finance department has requested a bank statement from you, where this transaction is clearly visible. You have sent a statement where there are no transactions at all for this period. From this screenshot, it is impossible to determine what happened.
Please, if you want us to understand the situation, send us a bank statement where you can see the transactions for that day (the day of the deposit).

Missfeye
May 14, 2021
1

It's been 14 days since I made a withdrawal, and even though the withdrawal stands as successful I haven't received my winnings yet.
Goodwin excuses themselves with an issue on withdrawal system and I should just be patient, and is unable to set a time frame on this issue.
I receive no info on this issue from casino at all, only when I go in chat or write casino manager I get replies filled with bad excuses.

GoodWin Casino
May 20, 2021

Hello MISSFEYE!

Thank you for writing.

As I can see, your problem was solved and all the money was paid. We apologize for the inconvenience, but sometimes there are times when there is really little that depends on the casino, in connection with the recipient's bank, there may be delays.
I hope this did not greatly affect your impression of the casino, because we try to please our players.

sasuke87
December 6, 2020
10

I have been playing here for several months and I can say that the level of customer service at this casino impresses me! Thanks for your quick replies and bonus suggestions.

The problem was only at the beginning of my game, when I went through verification, it turned out a little long, but I myself was to blame, I have not found any other minuses yet.

GoodWin Casino
May 20, 2021

Hello SASUKE87!

Thank you for writing.

We are glad that you have extremely positive impressions of our casino, we are trying to work as best we can :)

Hashtageatme
November 25, 2020
10

The casino has just got a heap of new providers which makes it even better! Not to mention their withdrawals are quick, depositing is a breeze and I've won a fair few times with these guys! But my favourite thing about Goodwin is their support team! They are absolutely amazing and they are also so very generous with no deposit bonuses! 10/10!

Nothing :) I think they have been nothing but awesome! I haven't had any issues with them like I have had with some other online casinos!!

Message
GoodWin Casino
November 28, 2020

Hello HASHTAGEATME!

Thanks for your feedback!

I am glad that you really enjoyed playing with us, that is why we are trying. Indeed, we try to approach each client individually and reward active players with no deposit bonuses.

Thank you again for your pleasant review and wish you good luck!

Mateusz
November 10, 2020
10

Everything at the highest level. Withdrawals are always quick. I've never had problems with large withdrawal sums. Customer service is very nice, cares about the players. I often receive emails with personal bonuses.
I recommend and give deserved 10 stars! The best place to play <3

Message
GoodWin Casino
November 12, 2020

Hello MATEUSZ!

Thank you for taking the time to leave a review about our casino.
We try to communicate with our players and make our service better.

polux28
August 13, 2020
10

I have been playing here for several months and I can say that the level of customer service at this casino impresses me! Thanks for your quick replies and bonus suggestions.

The problem was only at the beginning of my game, when I went through verification, it turned out a little long, but I myself was to blame, I have not found any other minuses yet.

GoodWin Casino
August 14, 2020

Hello POLUX28!

Thank you for your pleasant feedback.
We really try to communicate with each client so that they are satisfied after playing with us.

As for verification, this is a standard procedure like any casino. We are obliged to request documents, as this is part of our rules that are spelled out. As I understand it, everything went well for you, so in the future you will be able to play calmly without any problems.

pleeasegiveit
August 10, 2020
10

Fun games. Wide variety of games. Very easy to talk with live chat if needed. Staff both online chat and email support are pleasant. Quick responses by email. Will be my go to sight. Withdrawal process very easy.

So far nothing bad about this casino. Nothing bad about support. Nothing bad about games available. Withdrawal very smooth. Sometimes links do not work, but they quickly provide up-to-date mirrors by mail.

GoodWin Casino
August 12, 2020

Hello PLEEASEGIVEIT!

Glad that you like our casino. Thanks for your positive feedback!

As for the mirrors, yes, you can always find out the current links from us, this is not a problem.

malyeez
August 6, 2020
10

Casino was originally recommended to me by a friend. In comparison to others, new site but already an okay collection of games. Campaigns are interesting especially since they're noted by the sidebar. Was slightly worried by the withdrawals but they were processed without a hitch.
Nice design that I liked right away.

More providers on games would not hurt. It is also a good thing that they have an option to sort the slot games. I didn't understand a bit how to work with a live chat, because there is a bot and a live person and it took a lot of time.

GoodWin Casino
August 7, 2020

Hello MALYEEZ!

We are very glad that you liked our casino, it is nice to hear such reviews from players.

As for the variety of providers and slots - we are working on this and more and more new providers are gradually appearing, so I hope that soon there will be all the providers that you love so much!

Hachana
August 5, 2020
9

This is the best casino I have known. You will find slot machines from several of the most famous and reputable providers. You will also find the live casino with daily and weekly tournaments with important prizes and bonuses galore. A wonderful discussion team that I thank all, especially Stewart, Maria, Anastasiya and Samuel who are kind and always available 24/24.
You will also find a long list of deposit and withdrawal methods at the end. I advise you to visit this wonderful casino.

Message
GoodWin Casino
August 5, 2020

Hi HACHANA!
We are pleased to receive such messages, for this we are trying. I'm glad you appreciated it!

vita_ru
July 18, 2020
9

One of the best casinos for Russian players. Interesting bonuses and tournaments, a wide range of games, good support chat. I especially liked the casino stylization.

Sometimes the application is buggy. So I downloaded it, but I play better through the browser. There are also few ways to exchange loyalty points. I don't know myself, but there are many complaints that it is almost impossible to win in tournaments.

GoodWin Casino
July 20, 2020

Hi VITA_RU!

Thank you for your feedback, it's nice when players are satisfied with our site.

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