- Mobile-friendly
- Leading software suppliers
- Live chat available 24/7
- Games proven fair
- Multiple country restrictions
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GoodWin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
GoodWin Casino is an official online casino that aims to provide fun, yet safe gaming environment. The casino is a home to some of the most popular online slots, table games and live games, that run on the leading software platforms, such as Microgaming, NetEnt, Playson, Quickspin and Endorphina. The website is available in English, German, Finnish and Russian, whereas players can access their favourite releases at home or on the go. GoodWin Casino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
There are certain restrictions when it comes to opening an account at GoodWin Casino. More precisely, the residents who live in France, Italy, Spain, the United States, and the United Kingdom will not be able to open an account at the casino.
Mobile Gaming
Those who prefer playing on the go can take advantage of GoodWin’s mobile casino. The mobile version of the website is easy to access, all players need to do is open the casino using compatible smartphones or tablets, to access their favourite releases.
Security and Fairness
GoodWin Casino utilises the most advanced security and encryption technologies available, to ensure that players’ transactions. Therefore, players can rest assure their financial information is completely safe and secure.
All games at GoodWin Casino are periodically tested on fair play and payments statistics, by the international organisation eCOGRA. Also, the game data and results are encrypted via integrity monitoring system and a digital signature that guarantees non-interference in the game process. The use of a Random Number Generator and complex mathematical algorithms ensures objectivity, independence and randomness of every game.
- E-Wallets 0-24 hours
- Bank Transfers 0-72 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
GoodWin Casino is a home to a wide range of video slots that run on some of the leading software platforms, like NetEnt, Microgaming, Playson, Pragmatic Play and Betsoft, to name a few. Also, there is a search engine to help players find their preferred games. The most popular releases include titles like Immortal Romance slot, Gonzo’s Quest slot, Dragon Shrine slot and Dia de Los Muertos slot.
Table games selection at GoodWin Casino is various as well. Those who prefer Roulette can master the wheel with an alternative like French Roulette; blackjack enthusiasts can try out American Blackjack, whereas baccarat lovers can play Baccarat Gold.
In addition, there are other variants of video poker, like All Aces Poker, Jacks or Better, Aces and Faces, and Fruit Poker.
Live Games
Likewise, GoodWin Casino features a live casino, where members can enjoy the thrill of playing games against live dealers. In particular, the collection of games includes different variants of live baccarat, live blackjack, and live roulette.
Support
In case players at GoodWin Casino encounter any issues, they can contact the friendly customer support team. More specifically, the customer service representatives can be reached via telephone, email and live chat, which is available 24/7.
Complaints
Read the complaints other players have left for GoodWin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi ANNIKALE! Thank you for writing your honest opinion. Indeed, everyone has the right to choose one or another casino, based on their preferences. We have clear rules and we adhere to them, so the choice is entirely up to the player. As for your situation, this is strange, because usually we immediately process such requests (to close the account), but apparently your letter either did not reach, or for some reason went unnoticed. I would like to know your email address so that we can immediately block your account.
Definitely the best casino I've ever found.
Everything black and white, chatting manager will always help in case of questions.
Various promotions and bonuses and extra loyalty points because you can choose what you want to exchange them for.
Lots of options for making quick payouts and extra games.
I recommend to everyone.
Hi MAFIAPWO11! It's nice to receive such messages from our players. Thanks. We will continue to try to improve our casino)
Hi. Casino one of the best! :) Many promotions and a very large selection of games.
Nice support service!
10/10 great design website.
I really recommend.
This casino is great
Hi ADDACHO! Thank you for taking the time to write your opinion about our casino. We are trying to develop and become better in every aspect. We are glad that the players notice this and enjoy playing with us!
Nice selection of slots, pretty good first deposit bonus on 200%. Even on deposit 2-5 you get 50 % and some free spins also. Pretty fast responding in chat when they are there.
Well, I have lost 350 euro there and never really had a good win. So after I lost 300 euro I told them I wanted to close my account. They wouldn't let me do it through chat and told me to email. I did and the response took a long time, only to be asked why I want to close my account.
I told them I lost too much so close it please. No response back. I went in chat tonight to ask them why it's not closed yet. She told me I have to wait. So that made me lose another 50 euro. These 50 euro I now want back.
The way they deal with closing accounts is extremely bad, and we should question if they really should have their license with MGA?
Hi DOOBZ! Thank you for writing here about this. I'm sorry if our answer took a little longer than usual. I should note that we have living people and a large flow of requests, which is probably why your case has dragged on for a bit. You should also understand that we cannot process all applications at one time, and once you decide to stop the game, you should wait for an answer from us and not continue the game. In fact, all you had to do was write to our mail asking you to close your account and explain why you decided to do this. I hope your problem has been solved and at the moment your account is closed, if this did not happen, I will ask you to write to our mail marked ASKGEMBLERS - account closure.
Decent number of providers. Pretty easy to deposit and also possible to deposit with crypto currency. They claim to have easy withdrawals however I never got so far.
Deposited towards an activated 200% bonus, however, never received the bonus. Played through a table games sessions instead.
I then saw that the 200% bonus was still possible to choose, which I did once more - and deposited yet another time and same thing happened - did not receive the bonus.
Contacted support but they only offered a 50% bonus instead, which was not interesting. They claimed that I had to ask for the bonus to be activated after deposit and since I deposited twice the first 200% was forfeited (even though it was still pickable during deposit). I asked for a refund on my second deposit but they said that I need to pay 20% in withdrawal fee.
I've never been treated this bad in any casinos and I think I've played at least 50 different casinos.
Please avoid this casino.
Hi MR__ISTER! I am sorry that you encountered such problems while playing in our casino. But I would like to emphasize that our support service and chat work very correctly and always convey all the information to our players. In your case, if you did not receive a 200% bonus after the first deposit, you should have contacted the support service right away, and not start playing and make the next deposit. I am sure that after contacting the support service, you would have credited this bonus without any problems. As for the fact that you wanted to cancel your second deposit, unfortunately this is only possible with a commission of funds, since we also incur losses when players make such operations. According to our rules, in order to withdraw funds (as in any other casino), a player needs to play at least a little money, so that we can approve the withdrawal of funds (there are many reasons for this). I can understand your dissatisfaction, but let me say that this is a standard procedure in all casinos, not just ours. Once again, I would like to emphasize that if, after the first deposit, you turned to chat, your problem would be solved and in the future you would not have such impressions. In any case, I thank you for your feedback, since we value the opinion of each player.
Great slot games, It has great bonuses and lots of them there are all the famous providers, quick withdrawals. Friendly staff. Great casino slot games, easy to move around the pages. It has great bonuses.
Hi KMB313! It's nice to receive such messages from our players. Thanks. We will continue to try to improve our casino)
Nice online casino! Good bonuses in deposit. Many starting best provided. Egt, amatic... Excellent! Very good operator chatting. Faster cashout. Recommended.
Hi ALEXEYICH! It's nice to receive such feedback from our players :) Thank you for writing a review.
Nice welcome bonus, good variety of games. Nothing else from the good part to say, so I am just filling this field to show what I really disliked here.
Wow, don't know where to start!
1. Won the bonus round, and when it has finished, all the winning were vanished! Contacted support -- rude, unhelpful. Worst support I've ever seen. Agent called herself a "manager".
2. Worst wagering rules I've ever seen! A huge number of games doesn't count into your wagering.
3. When you take a bonus, all your balance becomes a bonus balance, and if you do not finish wagering within 7 days -- balance becomes zero.
4. Super not user friendly website.
5. Pretending to have 9.4 on Ask, though they have 8.4 (which is too much for them too).
6. No security at all (e.g. you stay logged in on every device, even if you log in on another device or stay offline for days).
And so on. Strongly do not recommend.
Hi THECREATOR! Thank you for sharing your opinion. 1. You claim that our support service is rude and did not help you, but it’s hard for me to believe it. We have a lot of players playing and everyone gets fast and timely support. 2-3. You can express your opinion on this matter, but I must say that on our site all information is provided and all players can easily get acquainted with it. If the player does not like the conditions, he simply does not play. For everything else, you have expressed your purely opinion and you have the right to do so. I am sorry that you have a bad impression of our casino, but most players are satisfied and come back to spend time with us.
Great slot games, It has great bonuses and lots of them there are all the famous providers, quick withdrawals. Friendly staff. Great casino slot games, easy to move around the pages. It has great bonuses.
Hi MAMIKI! Thank you for taking the time to write such a positive review about our casino. We are trying for our players :)
Excellent casino, with lots of games, play n go, pragmatic, a little time consuming these days, my withdrawals are processed in 6 to 8 hours, neteller, I have a very old and verified account, and never had any problems with withdrawals, I recommend playing here.
I see other players say they get no deposit bonuses and other deposit bonuses, I never get no deposit bonuses, I have personal manager, neteller payments should take a maximum of about 2 hours.
Hi ALEXANDREKALE! Thank you for leaving your review. We are glad that you like our casino :) As for bonuses and a personal manager. We really have them. I will ask them to contact you. As for the withdrawal of funds, we try to do our best to make the withdrawal of funds as quick as possible.
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Created an account but never deposited, because didn’t like the T&C.
I like the layout of the site, it’s smooth and appears to be mobile friendly.
They have my favorite NetEnt games.
In their T&C, it says that when depositing & playing, without any bonuses, but only with your own raw cash, your deposit must be wagered at least x3 (!), before you can make a normal withdrawal. For me, that’s intolerable. Turning your own money around x1 proves already that you deposited it with an intention to play and not for laundering money etc. 🙄
The reason I came here to give negative feedback and just 1 star, Is that I stated to them I want to close my account because of gambling issues and that I want to be excluded indefinitely.
First I told this to the chat person, who couldn’t do it, but gave me an email address instead where to send the request. Okay, I sent it there. This happened like 2 days ago. Still my account is open. And still I keep receiving emails from them with all kind of lucrative offers & invitations. No responsible casino would ever do this to any of their clients, no matter if they deposited previously or not.
So just please close my account now!