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Genesis Casino

6.29
Players from your country not accepted
Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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Genesis Casino Review

  • Carries a license from UK Gambling Commission
  • Live chat open
  • Mobile friendly casino
  • Top-tier game developers featured
  • Live chat not available 24/7
  • Various country restrictions
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General info & Latest Promos
Website https://www.genesiscasino.com/
Established 2018
Owner Genesis Global Limited
Casino Promotion Genesis Casino: 100% up to £100 + 300 Bonus Spins

Genesis Casino is an online casino where members can enjoy games ranging from video slots to table games and live games. Members can enjoy games from some of the leading providers in the industry which include Microgaming, NetEnt, Play’n GO, Nyx Interactive, Quickspin and Evolution Gaming. The site is available in several languages and can be played instantly or on the go. The casino is licensed and regulated by the Malta Gaming Authority (MGA), the Swedish Gambling Authority, the UK Gambling Commission (UKGC).

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States, France, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine and Belgium. The full list of restricted countries can be found under ‘More Casino Details’. 

Virtual Games

Members who enjoy video slots can immerse themselves into a new universe of features and pay-lines with titles from the likes of Microgaming, NetEnt and Play’n GO. The Casino has a search function to help players find games quicker or members can categorize by popularity. Titles include Starburst Slot, Immortal Romance Slot, Hugo SlotTwin Spin Slot and Mega Fortune Slot

In addition to that table game fans can manoeuvre through a massive selection of games which include baccarat, blackjack and roulette. 

Players can even pick from a large of variety of video pokers like Deuces Wild, Deuces and Joker and Bonus Deuces Wild.

Other games include scratch cards and games like Keno and Bingo. 

Live Casino

The casino also provides a fully immersive live casino offering games hosted by friendly dealers around the clock. These include Live Roulette, Live Blackjack and Live Caribbean Stud. 

Mobile Gaming

Anyone who prefers gaming on the go can also access the casino from a mobile device whether it be a smartphone or tablet. Games can be played through a compatible mobile browser, no app required. 

Support

Players who need assistance can use the casino’s live chat facility for this. Live chat is available 9am – 1am 7 days a week. Support can also be reached by email and telephone through a freephone number for UK residents. 

Security and Fairness

When it comes to security the casino uses 128-bit SSL encryption to keep players’ personal and financial details secure. 

They also use a random number generator which is independently tested to keep their games fair and random.

Screenshot

Casino details
More Casino Details More details
  • Website

    https://www.genesiscasino.com/
  • Software

    Microgaming, NetEnt, Evolution Gaming, Nyx Interactive, Play'n GO, Quickspin, Red Tiger Gaming, Skywind Group, Pragmatic Play
  • Deposit Methods

    EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Visa, Entropay, Skrill, Rapid Transfer
  • Withdrawal Methods

    MasterCard, Neteller, Visa, Entropay, EcoPayz, Online Bank Transfer, Skrill, Rapid Transfer
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 1-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 0-48 hours

  • Withdrawal Limit

    USD 5,500 per week, USD 22,000 per month
  • Affiliate Program

    Genesis Affiliate
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Belgium
    • Denmark
    • Estonia
    • France
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Hungary
    • Indonesia
    • Iran
    • Israel
    • Italy
    • Portugal
    • Puerto Rico
    • Romania
    • Slovakia
    • Spain
    • Switzerland
    • Turkey
    • Ukraine
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Australian dollars, Bulgarian leva, Canadian dollars, Swiss francs, Chinese yuan, Czech Republic korunas, Denmark kroner, Euros, British pounds sterling, Georgian laris, Croatian kunas, Hungarian forints, South Korean won, Mexican pesos, Nigerian nairas, Norwegian kroner, New Zealand dollars, Peruvian nuevos soles, Polish zlotys, Romanian lei, Russian rubles, Swedish kronor, Turkish Lira, Ukrainian hryvnias, US dollars, South African Rand
  • Languages

    English, Finnish, German, Norwegian, Swedish
  • Licences

    Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission
  • Company

    Genesis Global Limited
  • Established

    2018
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

    Support Telephone: 00356 27782825

Suggest an edit

Genesis Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
melvin1 1 review
Ireland
Reviewed on September 1, 2021

LIKED

Wide selection of slots and modern layout, personal manager was awesome especially with withdrawals and special bonuses they are giving. It became one of my favorite casinos

DISLIKED

I had some problems but support sorted them out the problem and communicated well. I have had a few experiences with games with lags but happens on other sites as well so it's ok
GENESIS CASINO REPLIED ON SEPTEMBER 2, 2021
Hi MELVIN1,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,

Genesis Casino Team
MalukuOpheusden 13 reviews
Netherlands
Message
Reviewed on August 24, 2021

LIKED

I like this casino, they have a good amount of slots only don't have Play'n go for people of Holland.
Good layout and the chat is also fast and good the people are nice and the want to help.

DISLIKED

The withdraw is bad. If you from Holland you only can choose instant pay with brite. But still have problem with the withdrawal. If I want to make a withdraw, is gets instantly an error message that session is expired. Waiting now almost a week. Still can't make a withdrawal.
GENESIS CASINO REPLIED ON AUGUST 24, 2021
Dear MALUKUOPHEUSDEN,

Thank you for tasking the time in leaving us your review.

We have looked into your account and can see that your withdrawal was requested today. Please allow up to 72 hrs for your withdrawal to be processed.

Should you have any queries, please do not hesitate to contact us,

Regards,
Genesis Casino Team
mrmanlar 2 reviews
Canada
Reviewed on August 19, 2021

LIKED

A website that does a really good job in the casino field. Deposits are really fast and documents verification as well. Big choice of game providers. Supports many different payment methods.

DISLIKED

Winnings payout and communication with support managers should be a bit faster. Only bonus funds contribute towards wagering requirements - be careful.
GENESIS CASINO REPLIED ON AUGUST 20, 2021
Dear MRMANLAR,

Thank you for taking the time to leave us your review.

Should have any queries or require any information from our end, please do not hesitate to contact us.

Regards,
Genesis Casino Team

Why are you reporting this review?

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