Genesis Casino Complaints - Withdrawal & Other Problems

Genesis Casino - No response on my withdrawals

I have been playing with this casino for a while now and have had no issues up to now. I won quite big in November so ended up withdrawing £2000 on ...

Genesis Casino - Excessively long time to process withdrawal

I initially applied for 2 withdrawals on 3rd December these were cancelled by the casino and funds were returned to my gaming account. They said it ...

Genesis Casino - Withdrawal request

Dear Sir/Madam,I have requested a withdraw on the 30/11/2022 and still no action from your side.My account was previously verified and after I ...

Genesis Casino - Account closed without giving any reason

I've been using genesiscasino.com account for nearly one year. Recently I won some money in the game. When I tried to withdraw my money back to my ...

Genesis Casino - Account access blocked

I opened an account with genesis and upon winning completed the verification. Process. I received an email saying that I could withdraw from my ...

Genesis Casino - Unable to cash out since the end of October

I have been waiting since Oct 27 to cash this $720 out and they have cited "technical issues" twice trying to get this money out. I've messaged their ...

Genesis Casino - Over two months no withdrawal, kept waiting forever

I have been waiting over two months now for my withdrawal of €300 they have blocked my account I have been playing for years on genesis site and ...

Genesis Casino - Money back

Hello, I had made an account and deposited over £1000 then I made a withdrawal for £400. I have sent all my documents to verify the account several ...

Genesis Casino - Withdrawal not getting processed and returned back to my casino account

I have placed several withdrawal requests through my Bank account as well with Skrill account both were canceled and the amount returned back to my ...

Genesis Casino - 15 days waiting for my withdrawals

I deposited 140 from my PayPal account and won 80 totally of 220 I submitted a withdrawal by 18th May 2022. I deposited from my bank again by 19th May ...

Genesis Casino - Problems with withdrawal, running out of options

I have been trying to recieve both my winnings since the 6th of May. I won 160 on the 6th. Then 130 a couple of days later. I still haven't recieved ...

Genesis Casino - My withdrawal is late and they keep saying it's under review

HelloI am writting this email in regards of Genesis casino not proceeding my withdrawal of 1500. I have verified my account and now it has been 5days ...

Genesis Casino - Withdrawal is pending 2 weeks

Hello. I have played with Genesis Casino 17 Feb I believe. I have gambled 100 pounds with no issue. I have won 200 pounds and wanted to withdraw them ...

Genesis Casino - Not sending withdrawal and sharing wrong terms

I requested a withdrawal from Genesis Casino on the 21st of Jan for 290 GBP, ever since we have been going back and forth by email where they are ...

Genesis Casino - Withdrawal time over 72hrs

I requested to withdraw the money on the 3rd Jan then a couple of days later I had to verify the account which I sent them all the correct info, then ...

Genesis Casino - 1200 winnings processed 11 days ago and still no payment or answer from casino

Signed up and deposited at this casino. Was asked to send proof of ID, address and proof of payment. All were sent the same day and received an email ...

Genesis Casino - Withdrawal taken over 3 weeks

I made a withdrawal requested over 3 weeks ago now, I have provided every document asked of me to verify the account which I was told was verified. ...

Genesis Casino - Delaying £6,300 withdrawal

I'm verified but as soon as I made a withdrawal they immediately asked for more information. When that was sent they asked for more. Then they say ...

Genesis Casino - 10 days later still no withdrawal

After pressing the withdrawal button for £350 at Genesis Casino I got an email stating I needed to verify my account straight away I uploaded my ...

Genesis Casino - Still no withdrawal over 1 week on

I recently joined the genesis casino, big mistake. The sites are nicely set up, games selection good but that’s where it ends.My account was ...

Genesis Casino - Non payment of withdrawal 11000

I have been trying to process a withdrawal for £11,000 for the past 3 weeks. I was initially asked to complete the verification process as I have 2 ...

Genesis Casino - Casino stalling withdrawal for no legitimate reason

Good Evening,I made a withdrawal from Genesis Casino on the 18.11.21. Bearing in mind this is coming up for 14 days ago. At this point the casino ...

Genesis Casino - 640 pounds

Today is 25 days when I wait for my withdraw, genesis casino my writes: 30 October 2021 First of all, I would like to apologize for the delay in ...

Genesis Casino - Withholding payment 6 days and after verification

After depositing £1000 over a number of sessions on this casino I decided to cashout on the 5th december, it was roughly £2000 in total to cash out ...