Genesis Casino

0
CasinoRank
5.2
Spielerbewertung 92 Bewertungen
Beschwerde-Antwortzeit 2 Tage durchschn.
Wir überprüfen und bewerten Online-Casinos objektiv, dank unseres Casino Rank-Algorithmus, der auf über einem Jahrzehnt Erfahrung in der Zusammenarbeit mit Casinos und Spielern basiert. Zuerst die Wahrheit erfahren. Dann spielen.
Was uns gefällt
  • Schnelle Auszahlungen
  • Intuitive mobile Spielothek
  • Über 1.000 Spielautomaten von führenden Anbietern
  • EU-Glücksspiellizenz
Was uns nicht gefällt
  • Auszahlungslimits
  • Allgemein
  • Zahlungen
  • Spiele
  • Kundensupport
  • Verantwortungsvolles Spielen

Sprachen

Deutsch, Englisch, Finnisch, Norwegisch, Schwedisch

Gründungsjahr

2016

Lizenzen

Malta Gaming Authority - MGA, Schwedische Glücksspielkommission - Spelinspektionen, Britische Glücksspielkommission

Partnerprogramm

Unternehmen

Genesis Global Limited Casinos

Typ

Instant Play, Mobile

Einzahlungsmethoden

Neteller, Trustly

Währungen

Euro

Auszahlungsmethoden

Neteller

Auszahlungszeiten

E-Wallets: 0-24 Stunden
Banküberweisungen: 5-7 Tage
Schecks: Nicht im Angebot
Zahlungskarten: 3-5 Tage
Bearbeitungsdauer: 24-48 Stunden

Auszahlungslimit

2.300 EUR pro Transaktion

Software

Evolution Gaming, Games Global, Nyx Interactive, NetEnt, Oryx Gaming, Quickspin, Red Tiger Gaming, Yggdrasil Gaming, Play'n GO

RTP

Live-Chat

Kontakt

Support E-Mail: [email protected]

Einzahlungslimit Tool

Setzlimit Tool

Verlustlimit Tool

Zeitlimit Tool

Selbstausschluss Tool

Auszeit Tool

Realitätscheck Tool

Selbsteinschätzungstest

Auszahlungssperre

Selbstausschluss Registrierungs-Teilnahme

Gamstop

Genesis ist eine sicheres und modernes Online Casino mit mehreren Lizenzen, darunter auch die EU-Glücksspiellizenz. Spielspaß, attraktive Bonus-Angebote und schnelle Auszahlungen: Genesis katapultiert Sie in die Welt der besten virtuellen Spielothek-Unterhaltung. Den Mitgliedern stehen neue und beste Spielautomaten und andere Spielothekenspiele von führenden Softwareanbietern wie NetEnt, Microgaming, Play'n GO, Quickspin, Red Tiger und Yggdrasil zur Verfügung. Diese benutzerfreundliche Spielothek ist auch eine mobile Spielothek. Genesis Spielothek wird von der Malta Gaming Authority und der schwedischen Lotterieinspektion lizenziert und reguliert.

Nicht zugelassene Länder

Nicht alle Spieler können in der Genesis Spielothek um Echtgeld spielen. Mitglieder, die in folgenden Ländern wohnhaft sind, dürfen keine Konten bei Genesis eröffnen: Australien, Italien, die Vereinigten Staaten von Amerika und ihre Territorien, Frankreich und seine Territorien, Spanien, Dänemark usw. Im Drop-down-Menü finden Sie die vollständige Liste der eingeschränkten Länder. Spieler aus anderen Gerichtsbarkeiten sind dafür verantwortlich, sich vor der Kontoeröffnung von der Legalität des Glückspieles in ihrem jeweiligen Land zu vergewissern. 

Online Spielautomaten

Eine exzellente Spielautomaten-Auswahl erwartet Sie in der Genesis Spielothek: Über 1.300 Online Spielautomaten von lizenzierten und vertrauenswürdigen Spielanbietern wie NetEnt, Microgaming, Play'n GO, Quickspin, Red Tiger und Yggdrasil stehen den Mitgliedern jederzeit zur Verfügung. Alle Spiele sind nach Beliebtheitsgrad, Anbieter, Erscheinungsdatum kategorisierbar. Zu den beliebtesten Spielautomaten gehören folgende Titel: Book of Dead, Immortal Romance, The Grand, Reel Talent und Lost Relics

Mobile Spiele

Die mobilfreundliche Website ist kompatibel mit allen mobilen Geräten, wie Tablet oder Handy, sodass beste Spielothek-Unterhaltung per mobile Spielothek möglich ist – wann und wo Sie es wollen. Dank der intuitiven Oberfläche dauert die Suche nach dem Lieblingsspiel nur wenige Sekunden. 

Kundendienst

Das deutschsprachige Support-Team von Genesis ist sehr freundlich, fachkundig und bietet Kunden besten Service per Live-Chat, E-Mail und Telefon an. Informationen über die Registrierung, verantwortungsvolles Spielen, Sicherheit, Einzahlungen, Auszahlungen, finanzielle und technische Fragen finden Sie im detaillierten FAQ-Bereich

Sicherheit und Fairness

Die Sicherheit der Spielerdaten hat oberste Priorität, daher werden alle sensiblen Zahlungsinformationen durch die neueste SSL-Verschlüsselungstechnologie geschützt.

Alle Spielothek-Spiele laufen über einen zertifizierten Zufallszahlengenerator oder Random Number Generator, um faires Spiel zu gewährleisten. Alle Anbieter werden systematisch durch Technical Systems Testing (TST) oder eCogra getestet, sodass Sie 100 % sicher sein können, dass Sie ein zufälliges Ergebnis bekommen. 

Online Casino Test – Genesis Spielothek

Genesis Spielothek ist ein vertrauenswürdige und transparente Online Spielothek mit mehreren Glücksspiellizenzen. Die bemerkenswerte Spielvielfalt sowie das exzellente Design kommen bei den Kunden sehr gut an. Wie unser Online Casino Test zeigt, können neue Spieler das attraktive Bonusangebot mit vier Einzahlungen beanspruchen. Der Spielothek Bonus kommt mit Freispielen und fairen Umsatzbedingungen.

Spielerbewertungen

5.2
92 Bewertungen
Sortieren nach
Datum
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Spielerbewertung
vitaliy75
16. Juni 2022
5

It seems like it's a painfully standard casino, but I found advantages that are not often met. Well, according to licenses and various cases, everything is fine here. Unfortunately, there are no audits, but this is a given. The site's design is pleasing to the eye and the functionality is on top. As a player, I value the fact that the number of games is high, but the most important thing is the Catalogs are well-developed here.

It is very difficult to read informative pages because of the awkward font that the web designers have chosen and my eyes just hurt after 5 minutes of reading. I will also add that the casino website was lagging on my mobile device. The support team did not disappoint, but it did not surprise either - it was standard and monotonous.

Genesis Casino
1. Juli 2022

Hi VITALIY75,

Thank you so much for taking the time to review us.

We are glad to see that your experience with us has been an overall positive one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

We have taken your feedback onboard and will try to improve going forward

In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,
Genesis Casino Team

Ldiddy82
22. September 2021
5

The layout is easy to use, the game selection is really good, also allows me to try games I haven't played before.

The best part is the VIP managers, they are helpful and seem genuine, however, they seem to have no actual authority

Being from New Zealand the only option for me to withdraw my winnings is Skrill (as Direct to CC is not available in NZ anymore) this wouldn't be a problem, except I have to wait for 24- 48Hrs for my Withdrawl to be processed (which as a VIP is far quicker than the 72hrs for everyone else)

They have also started to KYC multi-choice tests to check me every time I want to withdraw now, and I only withdraw small amounts at a time ($200 - $300).

Genesis Casino
22. September 2021

Hi LDIDDY82,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Genesis Casino Team

melvin1
1. September 2021
7

Wide selection of slots and modern layout, personal manager was awesome especially with withdrawals and special bonuses they are giving. It became one of my favorite casinos

I had some problems but support sorted them out the problem and communicated well. I have had a few experiences with games with lags but happens on other sites as well so it's ok

Genesis Casino
2. September 2021

Hi MELVIN1,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,

Genesis Casino Team

MalukuOpheusden
24. August 2021
6

I like this casino, they have a good amount of slots only don't have Play'n go for people of Holland.
Good layout and the chat is also fast and good the people are nice and the want to help.

The withdraw is bad. If you from Holland you only can choose instant pay with brite. But still have problem with the withdrawal. If I want to make a withdraw, is gets instantly an error message that session is expired. Waiting now almost a week. Still can't make a withdrawal.

Nachricht
Genesis Casino
24. August 2021

Dear MALUKUOPHEUSDEN,

Thank you for tasking the time in leaving us your review.

We have looked into your account and can see that your withdrawal was requested today. Please allow up to 72 hrs for your withdrawal to be processed.

Should you have any queries, please do not hesitate to contact us,

Regards,
Genesis Casino Team

mrmanlar
19. August 2021
7

A website that does a really good job in the casino field. Deposits are really fast and documents verification as well. Big choice of game providers. Supports many different payment methods.

Winnings payout and communication with support managers should be a bit faster. Only bonus funds contribute towards wagering requirements - be careful.

Genesis Casino
20. August 2021

Dear MRMANLAR,

Thank you for taking the time to leave us your review.

Should have any queries or require any information from our end, please do not hesitate to contact us.

Regards,
Genesis Casino Team

Dgo1987
31. Juli 2021
7

The game selection is good the bonuses are good and if you're not like me and constantly chase the jackpot you can actually win some decent money and walk away happy haha. I personally love the boongo games.

The "proper team" are a bit stingy and very reluctant to give our gifts even if you've blown your life savings there haha. The staff members in the chat are generally helpful and kind though.
That said there is a few arrogant jobs worth among them haha

Nachricht
Genesis Casino
2. August 2021

Dear DGO1987,

Thank you for your feedback.

Kindly note that Bonuses are granted based on the activity of the account. Should you wish for us to review your account further, we kindly ask you to contact us via e-mail.

Thank you for your time.

Kind regards,

Genesis Casino Team.

mandyneno1990
3. Juni 2021
2

Everything is good plenty of games and bonuses as well as can use indian currency, mobile friendly. Overall its good without only withdrawals and customer support. I sent them so many mails but didn't get even one reply. I m playing more than 5 casinos regularly and none of them do like this. They pay out my winnings instantly and also reply on time if need any help.

Withdrawal time and customer support. Please I didn't get my money yet even 72 hours passed already also and no one answering my mails also, so please send me money and fix this problem so can your players won't lose their faith with casino and enjoy while gambling. Hope to hear from you soon and get my money also thanks.

Nachricht
Genesis Casino
19. August 2021

Dear MANDYNENO1990,

Thank you for taking the time to leaving us your review.

We have looked into your account and can see that this withdrawal was paid out on the 08/06/2021.

Should you have any queries in the future, please do not hesitate to contact us.

Regards,
Genesis Casino Team

rumbaba
1. Juni 2021
4

This could be a good casino- plenty go games and easy to use. However, there is no response to chat -it's a bot, take far too long to process withdrawals, and charge a heavy admin fee to withdraw what has rightfully and honestly won!

Take far too long to pay out winnings. Charge a hefty 2.4% charge to withdraw -that's if you ever manage to! They allow you to reverse your winnings which is against UKGC guidelines.

Nachricht
Genesis Casino
19. August 2021

Dear RUMBABA,

Thank you for leaving us your review.

We have looked into your account and can see you are a UK player. As stated by UKGC withdrawals cannot be cancelled and we can confirm that your account is not allowed to cancel any withdrawals on it.

Should you have any queries, please do not hesitate to contact us.

Regards,
Genesis Casino Team

rumbaba
31. Mai 2021
1

Good choice of games. Site looks honest but start playing and you'll soon find out! Cannot speak to anyone and no one responds. Avoid like the plague.

Don't pay out winnings. Charge a hefty 2.4% charge to withdraw -that's if you ever manage to! They allow you to reverse your winnings which is against UKGC guidelines.

Nachricht
Genesis Casino
1. Juni 2021

Dear RUMBABA,

Thank you for taking the time to review us.

Withdrawals are generally processed within 24-72hrs from when they have been requested.

If you would like us to look into your query on your account, please send en email to [email protected] with your account details.

Regards,
Genesis Casino Team

cptblack
27. Mai 2021
1

Plenty of games and good bonuses. Nice layout and the live casino has all the good games that you don't always see on other sites.
You get regular bonus offers of varying amounts.

The withdrawal is a total joke not only do you have to pay for it. It also says 1-3 days to be in the bank. Mine is now 4 days and still pending and when you contact the so called live chat its a bot that is useless.
I have withdrawn at a sister site for £5000 and it was in my account the next day. This withdraw is a lot less and I don't know why it takes so long.

Nachricht
Genesis Casino
1. Juni 2021

Dear CPTBLACK,

Thank you for taking the time to review us.

We have looked into your account and can confirm your withdrawals were paid out today. Please allow 3-5 working days to receive the funds in your account.

Should you have any further queries, please do not hesitate to contact us.

Regards,
Genesis Casino Team

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