Dr Vegas Casino

Good mix of games. Used for a very long time but there is no positives now keep away please you wont be happy with the service you receive.

Anyone that reads this post keep away from this casino. The customer service uses bind keys to answer questions and don't listen to anything you have to say.always sorry for inconvenience this has caused you. I have been with this site for many years and it was always ok but it has been bought out a number of time from rank to quicksilver and now they really don't know how to run the site.

Your withdrawals are slow and i mean slow this has happened since last year when worldpay had a problem and the excuses were nothing they can do but they are changing the payment service. Then 3 weeks ago it crashed again and it came to light that they were actually with worldpay still so more lies. They have now changed to another service provider and guess what payment went astray again another server problem with new payment gateway. I have been waiting up to now 8 days for my withdrawals to be approved but nope still awaiting then once approved I have to wait further days for monies to hit my bank.

This company does not know how to run a casino nor treat customers with and respect they think we are all stupid and will take all excuses handed to us. This site needs to be closed down I have contacted the gambling commission as they always seem to have gateway problems but still remain operating taking customers hard earned money but have no way of paying winners withdrawals in a respectful time period.

Please do not use this site I also had a lot of money taken out of my account last year by worldpay unlawfully and I was told it was this site that wanted it when I didn't actually deposit anything nor use the site or worldpay. This site has serious security issues. All can advise people not to use the site as its the persons choice to do so but there is some really great casinos out there with same day payouts and good customer service.

The game choice. Apparently the positive box has to contain more than 50 letters.....

The absolutely appalling withdrawal times. They used to be the best site to play on but now trying to get any winnings paid out is worse than any other site I have played on. 15 days was the worst recent waiting time from withdrawal to entering my bank but even after changing gateways which was blamed for the constant delays.......there are still exactly the same or WORSE delays which is ironically being blamed on the new gateway having teething problems. Appalling way to treat customers with a terrible live chat team who clearly just cut and paste responses. After many many years of playing I have finally had enough of this site 😕

Love all the games on this site, brilliant bonus, good wins love it.

Withdrawal times, I'm still waiting for 700 7 days later makes me weary of depositing again I don't want to leave this site but if it goes on any longer I will have too.

Good bonuses I have been a member for years, deposited alot of money, use to be payed out in 24 hours.

I have had a pending withdrawal for 7 days now live chat told me pending withdrawal time is now 5 working days. Thats the longest pending I have ever heard of I will not play again after my pay out. 7 days later it is still pending then you have to wait for it to go into your bank after its approved, it takes 2 days max to leave my account and go into theres. Poor customer service, this site has gone down hill fast!!

I been a customer for many years, but of late, just leading up to the worldpay issue, there withdrawal processing time has gone good to bad, its a shame because overall it is a good casino, but this just lets them down. If it was not for this issue they would get 10 star rating.

Live chat keep telling you each time you make a withdrawal, this issue will be resolved soon, this has been going on for months and months. My last withdrawal request for £170 has be pending since the 10th of jan 2017, and still waiting. They should be looking after there loyal customers who stayed loyal to them after the wordpay serious issues instead they repay you like this. Is not just this withdrawal request I've been waiting so long on, its all the others ones as well, which all got paid in the end.

Casino had nice layout and nice selection of games.

Poor payout times, customer service was non existent rude and clearly don't care about u as a customer. I closed my account as when I had a problem they seemed to do nothing about it. Would not recommended to anyone.

The exclusive games and the bonuses can be good, emphasis on 'can be'.

Can I just start by saying I used to love this casino but in the last few months it's been shambolic at best regarding withdrawals! It's gone from instant or within 24 hour withdrawals to 5 working days, even though there's no mention of this on site.

As for the live chat, they are rude, unhelpful and are great at saying I'll pass it on to a manager only never to hear a thing. As soon as my withdrawals are processed I'm closing my account with them. They need to realise the customer makes the site and I can't see it lasting much longer if it carries on the way it is.

I'm unsure about Dr Vegas and I don't want to jump the gun just yet... But so I haven't got of on the best start. I joined up and received my free spins and left and thought I would leave my 1st deposit until I was having some me time and able to play and enjoy... I've also told friends and family about the very generous 1st deposit bonus and my son joined up, but thankfully I have a try and test with anyone I recommend to a casino.... which basically means my friends and family sign up to the casino but they didn't make a deposit until I've made my own deposit and I get exactly what the offer says..... I've seen so many times people and myself signing up and making a 1st deposit and no bonus ever came about and the excuse that is given is ridiculous.... so this prompted me to take the casinos on and deposit my own money to make sure others who believe they r signing up for 1 thing but get something completely different.

Unfortunately Dr vegas done exactly that....I made my 1st deposit early today £10 and of course I'm waiting on my bonus to appear....waiting waiting and I'm still waiting and this is the very reason I do what I do I may not be able to protect everyone but my family and friends I can and it makes it all worth while when casinos like Dr vegas think they can take people's money and not answer the questions and passing the buck......

I was on my account earlier but didn't get a chance to speak to my son in regards to what happened and not to make a deposit.... but he got there before me and was in the process of making his deposit and they asked for I'D his accounted needed to be verified...so he came down and I thought h3 was gona tell me he made a deposit but lucky for him it was asking for his I'D that prevented him from being able to deposit and I was so relieved for its enough that I lost money but both us I would've flipped and I'm so glad I do Wat I do even if I lose out I'm making sure others dnt lose their hard earned cash.

Once upon a time there was lots I liked about the site now I just feel it's a security issue.

I have been a member of DrVegas for many years when it stated as quicksilver slots then cyberslotz and now drvegas. Over the years I have not had any problems what so ever but in recent weeks things have just got too unbearable for me now.

1st it was the worldpay incident where it took weeks to get withdrawals now its not worldpay but Drvegas that is delaying in withdrawals. I have been waiting days for the actual withdraw to be approved then once that's done it goes to world pay and it take a few more days to get it as of now its still in approval so god knows how many more days.

Worldpay took money out of my account also when I didn't even say they could this left me overdrawn because of it. I don't like the way things are going with the site now and I am going to be closing my account for security reasons and well as faster payouts on other casino sites such as Sky and BGO.

I used to absolutely love this casino, the exclusive games and rewards are great

In the last few months I've had numerous problems with withdrawals, I use skrill and it used to be in my skrill within 24 hours. However, my last few withdrawals have taken nearly 5 days and numerous chats to live chat where I'm constantly told different things.

Slow withdrawals are a bugbear of mine so unfortunately I'm going to have to give up on Dr Vegas now